FAQs

Hyatt Regency Atlanta is just minutes from Atlanta’s top attractions like the Georgia Aquarium, Mercedes-Benz Stadium, State Farm Arena and World of Coca-Cola. We are home to the iconic Polaris rotating restaurant and lounge, which features its own rooftop bee garden with 1 million honeybees!

Dr. Martin Luther King Jr. was one of our earliest customers and called Hyatt Regency Atlanta the “Hotel of Hope.” We continue that tradition today by caring for our guests, our colleagues and our community, with a focus on supporting small business.

Hyatt Regency Atlanta is an ideal choice for leisure and business travelers, as well as meetings, conventions, weddings and special events. Located in the heart of downtown Atlanta, the hotel offers convenient access to the city’s top attractions, entertainment and business destinations, along with extensive meeting and event spaces and a variety of on-site amenities.

Yes. Hyatt Regency Atlanta offers exceptional venues for weddings, meetings, conventions and social events of virtually every size and style. With more than 180,000 square feet of flexible event space—the most in the Atlanta market—including one of Georgia largest hotel ballrooms, the hotel offers an impressive setting for everything from intimate celebrations to large-scale events.

Check-in is at 4 PM and check-out is at 11 AM. Early check-in and late check-out may be available for a fee and can be requested when booking or at the front desk.

No, Hyatt Regency Atlanta does not charge a daily resort or destination fee.

Yes, the bell staff can hold your luggage before check-in or after check-out.

Yes, packages can be shipped to the hotel. Include your name and arrival date. Handling fees may apply.

Rooms include standard options, balcony rooms and balcony view rooms. Suites offer more space with living and dining areas, microwaves, wine coolers and sleeper sofas.

Yes, all rooms provide free Wi-Fi with premium upgrades, large desks, ergonomic chairs and multiple outlets and USB ports.

Yes, hypoallergenic bedding like down-alternative pillows are available upon request.

Yes, housekeeping is offered daily and can be customized for refresh service or extra towels based on your needs.

Yes, every guest room comes with a mini refrigerator.

Yes, room service is available with hours that may vary.

Yes, rollaway beds are available upon request.

Hartsfield-Jackson Atlanta International Airport is about 12 miles away, a 20-minute drive. The city’s MARTA system provides a convenient direct route from the airport to the hotel. Simply board any train at the airport and exit at Peachtree Center Station. Follow directions to our lobby.

No, the hotel does not offer a shuttle. Guests use taxis, rideshare or MARTA trains from the airport to Peachtree Center Station connected to the hotel.

Guests commonly use MARTA, rideshare and taxi services. MARTA connects directly to the hotel via Peachtree Center Station.

Yes, the hotel is within walking distance of Mercedes-Benz Stadium, Georgia Aquarium, World of Coca-Cola, State Farm Arena and the Georgia World Congress Center. See more here.

Yes, valet parking is available for $60 daily or $65 for oversized vehicles taller than 6’7”.

Yes, visitors and guests may self-park at designated off-property lots at discounted rates. Please ask our valets when you arrive for the best option.

Yes, a limited number of EV chargers are available through valet parking.

No, Hyatt Regency Atlanta does not have a spa, but Guest Services can recommend nearby options.

Reservations are recommended for Polaris, our rotating rooftop restaurant. Walk-ins are limited but welcome when space allows.

No, the outdoor pool is seasonal, usually open May through October depending on weather.

Free standard Wi-Fi is provided, with premium high-speed service available for a fee or free for World of Hyatt elite members.

Yes, rooms feature smart HDTVs with HDMI connections and casting options.

Yes, the World of Hyatt app supports mobile check-in and digital key access.

Yes, connecting rooms and family suites can be requested.

Cribs, high chairs and kids’ menus are available. Restaurants are family friendly.

No, pets are not allowed. Service animals are always welcome.

No, only service animals are permitted at Hyatt Regency Atlanta.

Accessible parking, routes to public spaces and ADA rooms with roll-in showers and visual alerts are provided.

Yes. Service animals are welcome at Hyatt Regency Atlanta in accordance with applicable laws and regulations.

Accessible guest rooms at Hyatt Regency Atlanta feature wide doorways, lowered thermostats, light switches and key entry, visual emergency notification devices, closed-captioned televisions, and accessible bathrooms with grab bars and raised toilet seats. Additional accessible amenities are available upon request.

Most reservations can be canceled up to 72 hours before arrival. Special event dates may require more notice.

Yes. As a participating Hyatt hotel, guests can enjoy benefits through World of Hyatt, Hyatt’s loyalty program. Benefits vary based on membership level and eligibility.

Yes, the hotel offers rates for corporate travelers, groups and long stays. Contact our reservations team for details.

Yes, early check-in may be available on request. Guaranteed early arrival may require a fee.