Amazing Hotel, perfect location, personable service - everything was outstanding! The facilities, staff and amenities were above expectation!

I had a truly wonderful and very pleasant stay! The hotel’s location was excellent, the service provided by all the staff was outstanding, and the food was absolutely delicious. Everything was exactly as it should be, and even better than expected. The entire experience exceeded my expectations, and I would happily recommend this hotel to anyone looking for a memorable stay. I would definitely love to return!

A premium place in Kotor, a genuine hyatt place, food beds and staff were more than perfect, location also! Thank you for your hospitality

Great location and peaceful. The staff were very welcoming. Thank you to my brother from Algeria for the warm welcome. The name is Emel, I think.

My flight into Tivat was delayed and then cancelled due to weather, causing me to miss my first night at the hotel. I repeatedly tried to call the hotel for hours, but no one at the hotel front desk answered the phone for me or the folks running the online Hyatt “Chat” feature. The Chat folks said they would put a note in my file to hold the rest of the reservation, but I was charged over $400 for a no-show fee and my initial reservation was cancelled. I arrived the next day and stayed for the rest of my reservation after they fortunately found me a new room. Additionally, the hotel had disabled the room air conditioning for the season, resulting in a room temperature of almost 80 degrees. I was told to open the sliding doors to cool the room, but there were no screens, resulting in a room with mosquitoes and other insects. They did give me a small fan, but as a woman traveling alone, I also felt unsafe sleeping with my door open all night, so I got very little sleep during my stay due to the hot room. Also, there was no hot water in my room one of the mornings, resulting in a cold shower as I hurried to get ready for my conference after trying to troubleshoot the issue. They did fix it by the next day. Our power also went out several times as well. I will say that the property is beautiful, the pool area is amazing, the staff was great, the hotel restaurants were delicious and the breakfast was really good. The view of the mountains and bay is also spectacular. But the resort is far from other restaurants, shops and the main town - and there were no amenities such as an airport transfer or shuttle bus to town (there is no Uber/Lyft - taxis take cash only and are about $60 euros each way). The hotel put together a last minute water taxi to Kotor during our conference, but they only ran it at lunchtime, which was during our actual meetings so we couldn’t use it (and they were charging 20 euros). There is a nice little grocery store next door which is convenient, but I would have liked to see the town. I am a titanium Marriott member who was interested to try a Hyatt as part of my conference; however, I was mostly frustrated and tired at the end of my stay.

Nice hotel of a good standard in an isolated and restrictedlocation 4 miles from Kotor along a dangerous single track road.

Very much enjoyed 4 nights stay. Friendly staff and a very cuddly cat at the pool. Good location, although loses the sun a bit early in Sept as it goes behind the mountain. Thanks for an great stay!

We loved our stay here! The room was beautiful, the facilities are too notch, the food was delicious in every restaurant (breakfast is tasty and plentiful), the pools were really nice, and the beach area was great. But the staff are what make this hotel! Never come across such friendly staff, literally everyone was super welcoming, accommodating, and smiley. Everyone gave our 6 month old son special attention, going out of their way to fuss over him, which I was just lovely. A shout-out to his best friend, Pratik - he will treasure his Hyatt teddy as a reminder of his wonderful first holiday!

Absolutely exquisite. The location is stunning, room was gorgeous, facilities were great. Staff were brilliant, very friendly and helpful. I would not hesitate to stay here again, one of the nicest hotels I've ever visited!

Amazing hotel. Views were just breathtaking. Would definitely return. 4 days really wasn’t enough here. Would highly recommend a boat trip for half a day.

Absolutely gorgeous hotel with spectacular views of the bay. Staff couldn’t do enough for you, very friendly and welcoming. Breakfast had everything you would expect including some al a carte options which they were more than happy to adapt for you. Rooms were stunning and of a high standard, with modern furnishings and the most comfortable huge bed, and again most gorgeous view of the pool and mountain backdrop. The beach restaurant Ole was a pleasure, food and drinks were lovely and again you just can’t beat the view. Lots of sun loungers and towels available both at the pool and beach area. Cocktails around the pool were good too. The whole hotel had a spa feel to it, with relaxing music playing in the corridors. Loved everything about this hotel and really hope we return some day.

Incredible hotel, friendly staff, delicious food at both Ole ams Lighthouse restaurants, great wine list and one of the best views in Kotor

Absolutely loved my stay at the Hyatt Regency Kotor Bay Resort! The guest service was incredible from start to finish, and the breakfast was excellent. The spa was a standout, and I also really enjoyed the yoga. The facilities are beautiful, especially the pool and beach area. Overall, an amazing property and a fantastic experience!

Regent Porto Montenegro (Kotor Bay area) is a standout property in Montenegro. The hotel offers elegant, well-appointed rooms with views over the marina and surrounding mountains, along with a full-service spa, an outdoor pool, and multiple dining options ranging from casual to fine dining. The location within Porto Montenegro puts guests steps from boutiques, cafes, and the waterfront promenade, with Kotor's Old Town just a short drive away. Attentive, professional staff and polished attention to detail make it a top choice for my travel.

Not the Hyatt-level experience I expected Overall, I have to admit that this was not the Hyatt-level experience I have come to expect, especially as a Globalist member. From the very beginning, I had concerns about the service. At check-in, even at the Globalist desk, it took approximately an hour before we were given an upgraded room in the seaside building. Normally, this type of upgrade would be assigned in the app before arrival, so having to wait that long at check-in was already disappointing. Even more frustratingly, the seaside room was only available for three nights of our six-night stay. For the first night, we were placed in a Deluxe room, apparently because the upgraded room was not ready. We eventually moved to the seaside building, only to be moved back to the main building later during our stay. We were told that the reason for moving us back was that a large group was arriving, and there was also a wedding taking place at the property. Unfortunately, it felt as though individual guests were simply expected to adapt their stay around these large bookings. This was not limited to the room situation. Because of the events, the beach restaurants were closed and approximately half of the beach was reserved/closed for the wedding and group activities. For a resort stay, this was extremely frustrating. We had chosen the property expecting to enjoy its facilities, beach and restaurants, only to find that significant parts of the resort were unavailable because of private events. The room we were moved to in the main building was also extremely noisy, with the windows and terrace facing both the street and the pool. This made it difficult to enjoy a relaxing stay, particularly for a resort property. The service was another major disappointment. I want to be fair and point out that some of the international staff, particularly several of the Nepalese employees, were actually among the friendliest people we encountered. They were polite, helpful and clearly trying their best despite what seemed to be difficult circumstances. Unfortunately, I cannot say the same about some of the local staff. Several interactions gave us the impression that there was very little interest in providing genuinely attentive service. At breakfast one morning, there was a staff member who appeared visibly hungover and seemed to be struggling simply to remain standing and attentive. This was not the level of professionalism I would expect from a Hyatt resort. The Globalist desk was another disappointment. The staff member assisting us was from Bangkok, but despite being at the Globalist desk, we did not feel that she was particularly advocating for the Globalist experience or trying to find solutions on our behalf. Instead, the overall impression was that she was simply following the hotel’s position. The late check-out experience reinforced this impression. As a Globalist, I would normally expect the hotel to make a reasonable effort to accommodate a later check-out when possible. In this case, we were offered only until 1:00 PM, and even that required a lengthy discussion with reception, accompanied by various explanations and excuses. We happened to meet the General Manager in the elevator and explained that, as Globalists, we had requested a later check-out but were unable to get one through reception. Unfortunately, his reaction was essentially just a shrug, with no apparent interest in addressing the issue or finding a solution. That interaction was particularly disappointing. At other Hyatt properties, I have generally found that Globalist members are treated with genuine appreciation and that staff make an effort to find solutions whenever possible. Here, we were left with the distinct impression that our concerns simply did not matter. And then there was the breakfast. Unfortunately, the quality and selection were far below what I would expect from a Hyatt resort. The eggs were overcooked and even dark inside, the pineapple was already past its prime, and the watermelon did not taste fresh. The guacamole was particularly poor. Overall, the selection was quite limited for a resort of this category, and I genuinely struggled to find something appealing to eat. I have stayed at many Hyatt properties and have generally had very positive experiences, which is why this stay was particularly disappointing. The combination of inconsistent room allocation, multiple room moves, large events taking priority over hotel guests, restricted access to resort facilities, poor handling of the late check-out request, inconsistent service, lack of response from management, and underwhelming breakfast quality made this feel far below the standard I associate with Hyatt. The property itself has potential, and there were individual employees who genuinely tried their best. However, the overall management and service experience left us with the impression that guests staying individually were expected to adapt to the needs of large groups and private events. For a resort charging Hyatt-level prices, I expected much more.

Its a beautiful setting! Truly beautiful part of the world. Restaurants on site are very expensive and taxis to the old town are extortionate!

best location, best staff and excellent beach. i believe this hotel is the best in Kotor but price is on the high end. being excellent ecxperience

Lovely hotel in a beautiful location , absolutely stunning views of the Bay too! We spent 4 nights at the hotel which was enough to explore Kotor and spend time at the hotel. Kids also really enjoyed the kids club which offered plenty of activities. Highly recommend to anyone visiting Montenegro with a family!

Superb hotel in an amazing location... Spent a week here with my teenagers and everything about the place was brilliant - staff, hotel facilities, location

Our experience fell short of the standards of a 5 star resort. The resort itself has a lot to offer, for us it was a memorable Honeymoon the Breakfast was a good experience, time wise and staff it was the most smoothly ran operation. The poolside staff were attentive and provided excellent service, and the spa massages were amazing. We also particularly enjoyed the Duo Room making it a lovely experience for us together. However with the previous incident stated did let down the service. A cockroach was found in our room. My husband had to remove it from the room himself, and a member of staff subsequently collected it from the hallway. What was disappointing was that, despite this being a significant hygiene concern in a guest room, nobody came to speak to us, offered an apology, checked whether we were comfortable, or offered to move us to another room. I appreciate that unexpected incidents can happen in any hotel. However, what distinguishes a high-end property is how such situations are handled. In these circumstances, I would have expected a prompt and sincere apology, reassurance that the matter was being properly addressed, and, given the nature of the incident, at least the option of a room change. Instead, the lack of acknowledgement left us feeling that the seriousness of the situation had not been recognised. The issue for us is therefore not simply that a cockroach was found, but that the response afterwards did not reflect the level of service and guest care we would associate with a luxury hotel.