Opiniones
Excellent Stay!
We enjoyed our stay. The location is great, with plenty of good restaurant options nearby. The housekeeping team was outstanding; they did a wonderful job every single day. Our room was thoroughly cleaned, and we were provided clean and fresh towels daily. The parking was also free and safe. We would definitely stay here again!
Great place away from home
Clean, modern, great service. Fitness center was better than expected. Pool area was sweet. The proximity to a shopping center with several restaurants directly connected to Hotel elevator was neat.
Convenient to many restaurants.
The service was great and the rooms were clean. But, the best feature is that restaurants were just on the second floor. The best steakhouse in Saltillo is on the second floor. Do you know how nice it is to not have to get in a car or walk a long way for dinner after working a full day? This will be my go to place from now on.
Business Trip to Saltillo
The sleeping peaceful experience was fantastic. Rooms were great, loved the exercise room. Breakfast is fabulous. The hotel is clean, and the staff is most welcoming. Centrally located for shopping and additional restaurant. Food, like all Mexico food was faveolus.
Alexander Trejo, General Manager at Hyatt Place Saltillo, responded to this review
Dear Mr. Randy Thank you for staying at Hyatt Place Saltillo. It's been a pleasure having you here and we love to hear you back regarding our service during your latest stay with us. Feedback such as yours is extremely important for us because it helps to improve and recognize the level of our services. We are honored you had a great stay with us and we look forward to see you soon! Cordially Alexander Trejo Management
Saltillo trip
I travel every week to Saltillo for business and I tried many hotels. What I can say is that the hotels are expensive in Saltillo including Hyatt..! Rooms are ok, pool and gym too the breakfast is good.
Alexander Trejo, General Manager at Hyatt Place Saltillo, responded to this review
Dear Mario Thank you for stay at Hyatt Place Saltillo and provide us your feedback regarding your latest stay with us. We appreciate your help to communicate your thoughts and impressions about our service. We look forward to see you soon and if I can be of assistance, please feel free to contact me. Again thank you for your business. We see you soon!
Hyatt for work
Great room and atmosphere. Good location with a lot of different shops and access to the mall through the restaurant. Happy hour was a nice touch as well.
Alexander Trejo, General Manager at Hyatt Place Saltillo, responded to this review
Dear stefg930 Thank you for taking the time to write your kind review. We appreciate it a lot and we look forward to see you soon!
Business Trip to Saltillo
Room didn't smell good very weak shower, it was nearly impossible to take a shower Housekeeping didn't clean coffee machine daily and didn't always leave bottled water for coffee
Alexander Trejo, Owner at Hyatt Place Saltillo, responded to this review
Dear Mr. Rafou Thank you for staying at Hyatt Place Saltillo and sharing your experience about your latest stay. We apologize for not meeting your expectations. We share this information with our staff to improve our service. We would like to meet you again soon and provide you a better service. I personally will write you in order to compensate you regarding this stay. Thank you again for your communication. We look forward to see you soon.
Nice Hotel
The Hyatt Place is the nicest hotel in Saltillo. It’s gotten a little expensive with advertised rates converted to US Dollars at 20 to 1, but charged rates nearly 20% higher at the recent 17 to 1 or less exchange rate. Location is great with an attached Mall, complete with an Apple Store, DQ, Tim Hortons and some nice restaurants. Costco is immediately across the street, but be careful trying to cross, Has an excellent underground parking garage.
Alexander Trejo, General Manager at Hyatt Place Saltillo, responded to this review
Dear Sir, Thank you for taking the time to tell us about your experience at Hyatt Place SALTILLO. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Cordially Alexander Trejo Management
The best Hotel in the area!
The location, with a shopping center attached to the hotel, offers so much more than any of the other hotels in the area! All the personnel were extremely polite, efficient and professional! The rooms were modern, clean and spacious. Will come back soon!
BIG ROOMS
An Average hotel at good price, (I was expected more for a Hyatt to be sincere) spacious rooms, for no reason the staff gave us a Handicap room, it has a great location. The AC unit was not cooling properly, and the shower got flooded after we bath.
Lorena De León, Guest Services / Front Office at Hyatt Place Saltillo, responded to this review
Dear Guest Zoila, Your comments are very important, we are sorry that you had these inconvenients in your stay with us. You can be sure that we will work very hard in these issues and we hope that you give us the oportunity to choose our hotel again. We will improve to make your next visit more pleasant. Kind Regards
Best hotel is Saltillo
I've been a travel agent for almost 40 years now. I can easily pick out the flaws and issues in hotels. I just can't find anything wrong with this Hyatt Place in Saltillo! The staff is amazing and helpful. The rooms are perfect, they thought of everything. The happy hour is good, this time it was chicken wings but I did prefer the tacos before on our last stay. The breakfast is excellent, one of the best I've had for an included option. The underground parking is also such a bonus, especially when traveling through Saltiel with a loaded car coming to her from the border. I honestly can't fault anything in this hotel, clearly the management knows what they are doing.
Lorena De León, Guest Services / Front Office at Hyatt Place Saltillo, responded to this review
Dear Guest Laurianne, Your comments are very important for us. You can be sure that we will work very hard every day to you enjoy your stay with us. See you soon in this your Hotel and we hope that your next visit will be just as pleasent. Kind Regards
Best Place to Stay!
As a travel agent for 37 years I can be a little bit particular when it comes to hotels. I live in Mexico part time and often stop in Saltillo overnight to break up the drive. These stops have been made better by the Hyatt Place. They are flawless in their service, the level of wanting the client to have a wonderful stay. The rooms are perfect. Quiet, double blinds, everything you could need. The breakfast was amazing, better than any of the "breakfasts" offered in the chain hotels in the US. The staff was excellent, and if they didn't know something they would get the answer for you. The underground parking is really valuable for people traveling with a packed car, it's great security. I would stay here anytime I'm in Saltillo and wish they had this level of quality and service at every hotel!
Lorena De León, Guest Services / Front Office at Hyatt Place Saltillo, responded to this review
Dear Guest, Your comments are very important for us. You can be sure that we will work very hard every day to you enjoy your stay with us. See you soon in this your Hotel and we hope that your next visit will be just as pleasent. Kind Regards
Fantastic Business Hotel
I can't think of a single thing to complain about. My room was very comfortable. Breakfast was excellent and the overall service was extraordinary. The happy hour was an unexpected bonus. Well done Hyatt Place Saltillo!
Lorena De León, Guest Services / Front Office at Hyatt Place Saltillo, responded to this review
Dear Guest, Your comments are very important for us. You can be sure that we will work very hard every day to you enjoy your stay with us. See you soon in this your Hotel and we hope that your next visit will be just as pleasent. Kind Regards
Perfect hotel for leisure or business travel
Location is superb. Breakfast has a great variety of choices. Staff is very friendly. Rooms are comfortable. Very clean hotel. Be sure to understand the parking garage situation. Ask at check in how it works. Get an explanation in detail. It's a great parking garage, just need to understand how it works to save time going back and forth from the garage to front desk for parking slip validation.
Lorena De León, Guest Services / Front Office at Hyatt Place Saltillo, responded to this review
Dear Guest Omar Guevara, Your comments are very important for us. You can be sure that we will work very hard every day to you enjoy your stay with us. See you soon in this your Hotel and we hope that your next visit will be just as pleasent. Kind Regards
So Over Priced
You can stay at Co-suites, 1 mile away.. for 60% less.. get the same experience. They Hyatt is newer, but its not better. The management is punch drunk power hungry. Made it a miserable experience. Parking situation is odd where you need to get your ticket validated everytime.
Lorena De León, Guest Services / Front Office at Hyatt Place Saltillo, responded to this review
Dear Guest, Your comments are very important, we are sorry that you had these inconvenients in your stay with us. You can be sure that we will work very hard in these issues and we hope that you give us the oportunity to choose our hotel again. We will improve to make your next visit more pleasant. Kind Regards
Horrible breakfast.
They only offer regional options for breakfast and don't even label ingredients, the pastries were old and hard. I have celiac decease and was unaware of what items I could safely eat. The restroom had pee stains around the toilet.
Lorena De León, Guest Services / Front Office at Hyatt Place Saltillo, responded to this review
Dear Guest, On behalf of my entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is the most important thing to us and I assure you that we will use the information you have shared with us to make improvements so that we can offer a better service for all our guests in the future. I hope to have the opportunity to have your preference again so that we can offer you an excellent service. Kind Regards
A great place to do business
I stayed at the hotel for a week and it was a really good experience. I enjoyed the stay and the location was spot on! Service was amazing and the waiters were friendly and helpful. I didn't like the breakfast much.
Lorena De León, Guest Services / Front Office at Hyatt Place Saltillo, responded to this review
Thank you for sharing your experience with us. It is a pleasure to know that your stay with us was to your satisfaction. We hope to have you with us again soon. Kind Regards
Clean, modern, and convenient.
Easy, secure parking attached to a movie theatre and shopping center. The rooms are very comfortable and clean. The food from the hotel is very good. The staff is very polite and helpful. Location is off of a main hiway, by the best hospital in the city, and next to a Costco.
CLAUDIA CADENA, Owner at Hyatt Place Saltillo, responded to this review
Dear iahinojosa Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,
great new hotel
Nice new property convenient location next to highway and shopping (costco), new mall. Staff is super friendly. Breakfast on the weekend was amazing. We loved it and would stay here next time in Saltillo. Filtered water and ice bags provided on every floor.
Luis Enrique Valdez, General Manager at Hyatt Place Saltillo, responded to this review
Dear Meyudelevich, I´m glad to know that Hyatt Place Saltillo lived up to all of your expectactions. We hope to see you back soon as I assure you, your stay will be even better!
Excellent
The facilities are very clean and easy to access. The breakfast is very complete. And the staff's service is very efficient.
Se muestran 20 opiniones desde 15 de septiembre de 2026.