Reviews
Further from Hospital than expected
The location is close to the hospital, but not within walking distance. The hotel is clean but the meals in the restaurant are ho-hum. The TV in our room didn't work as there was no wifi connection. If you want a medical stay discount, you must connect to the hotel personally before you stay. Making a note on Trip Advisor or Expedia does not provide a discounted rate.
Modern hotel
Nice new modern hotel, staff very friendly and helpful.Rooms nice and spacious only issues were the mattress was extremely soft and uncomfortable.Better selection of firmness was not available. Shower walls had hairs from the previous guests,toilet height is a bit small in the height, main room cabinets underneath was dusty and not cleaned properly. Main exterior window had smudge marks. Location of hotel is close to skid row with drug addicts sitting around close to the hotel. Not ideal to walk around during the day or the evening.
Kamal Johar, General Manager at Hyatt Place Prince George, responded to this review
Thank you for your feedback. We're pleased to hear you found our hotel modern and enjoyed the friendly service and spacious rooms. We sincerely apologize for the cleanliness concerns and the discomfort with the mattress. Your comments have been shared with our housekeeping teams for immediate review and improvement. We appreciate your feedback and hope to have the opportunity to provide you with a better experience in the future. Hyatt Place Team
Thankful
we were at another hotel and we moved 3 times before we finally left and I was so happy we were able to get a room and not have to move. Our granddaughter was happy to be able to relax and sleep on the pull out bed and make a tent.
Kamal Johar, General Manager at Hyatt Place Prince George, responded to this review
Thank you for sharing your experience. We're so glad we could provide a room where your family could finally settle in without having to move again. It’s wonderful to hear that your granddaughter enjoyed the pull-out bed, made a tent, and was able to relax and get some rest. We truly appreciate your feedback and hope to welcome you all back soon! Hyatt Place Team
A Great Experience
The Hyatt Prince George met all my expectation to room setup, continental breakfast, overall cleanliness and friendly and efficient staff!
Kamal Johar, General Manager at Hyatt Place Prince George, responded to this review
Thank you for your wonderful feedback! We're delighted to hear that the room setup, continental breakfast, cleanliness, and the friendly, efficient service from our team met your expectations. We truly appreciate your kind words and look forward to welcoming you back to Hyatt Place Prince George in the future. Hyatt Place Team
Awsome
Very convenient. Parking around the building are free. Room clean and spectacular. Bathroom was clean. Staff was helpful and Breakfast included with lots of options
Kamal Johar, General Manager at Hyatt Place Prince George, responded to this review
Thank you for your kind review! We're thrilled to hear you enjoyed our convenient location, complimentary parking, clean and comfortable rooms, helpful staff, and the variety of breakfast options. We truly appreciate your feedback and look forward to welcoming you back on your next visit! Hyatt Place Team
Best place ever
Clean clean clean its absolutely amazing the employees are amazing so helpful the breakfast is perfect you must stay here you won't be disappointed
Kamal Johar, General Manager at Hyatt Place Prince George, responded to this review
Thank you so much your kind review review! We are thrilled to hear that you enjoyed our cleanliness, service, and breakfast. We truly appreciate the recommendation and look forward to welcoming you back again soon! Hyatt Place Team
Excellent Hotel
Excellent service, quiet clean rooms. Easy check in. Very pleasant front desk staff. Nice hot breakfast variety of items.
Kamal Johar, General Manager at Hyatt Place Prince George, responded to this review
Thank you for sharing your experience! We’re delighted that our pleasant staff, seamless check-in, and breakfast variety made your stay so enjoyable. Your wonderful feedback means the world to us, and we hope to host you again the next time you're in town. Hyatt Place Team
Clean, Friendly and the BEST location
This clean and friendly hotel offers most of the amenities you’re looking for. It’s close to several restaurants and the downtown civic centre, plus a brand-new aquatic centre just across the street.
Kamal Johar, General Manager at Hyatt Place Prince George, responded to this review
Thank you for the wonderful shout-out! We're thrilled you enjoyed our clean rooms and convenient location. We hope to welcome you back next time you're in town! Hyatt Place Team
Surprised with room size and quality
Downtown hotel a 7 minute walk from the train station. Helpful staff at front desk and in the restaurant, especially Ocksana our server. Larger than average room with excellent beds. Very clean and quiet. Slightly more expensive than some other options, but well worth it.
Kamal Johar, General Manager at Hyatt Place Prince George, responded to this review
Thank you for the wonderful review! We are thrilled to hear you enjoyed our convenient downtown location, spacious rooms, and quiet atmosphere. Our team takes great pride in providing helpful service, and we will be sure to share your special mention with our restaurant server and the rest of the staff—they will be delighted to hear your feedback. Thank you for choosing us for your stay, and we look forward to welcoming you back in the future! Hyatt Place Team
A great place to stay
Wonderful place with friendly staff and great food. There was a full buffet breakfast, good food in the lounge, and a great happy hour. My room was huge and veery clean🙂.
Kamal Johar, General Manager at Hyatt Place Prince George, responded to this review
Thank you so much for the wonderful review! We're thrilled to hear you enjoyed our huge, clean rooms and had such great dining experiences—from the full buffet breakfast to the lounge and happy hour. Our team loves making guests feel welcome, and your kind words mean the world to us. We hope to host you again soon! Hyatt Place Team
Thank you for taking care of us during our stay to attend Spring Regionals.
Great hotel experience for business purposes. Best in service. Friendly staff. The rooms are impeccable. Peaceful stay for work.
Kamal Johar, General Manager at Hyatt Place Prince George, responded to this review
It was a pleasure hosting you for the Spring Regionals! We’re so glad we could take good care of you during your stay, and we hope to welcome you back to Prince George again soon. Hyatt Place Team
The friendlyests place to stay downtown Prince George.
The friendlyests place to stay downtown Prince George. We stayed in this hotel for a girls trip to celebrate my moms birthday. The staff were accommodating and responsive, and always friendly. The rooms are clean and comfortable and the beds are so cosy. The breakfast is hot and has lots of veriety.
Great Experience
Super clean, modern, and new hotel with a very comfortable atmosphere. The staff were friendly and welcoming throughout my stay. The breakfast was wonderful with a good variety and fresh options. The location is also very convenient, making it easy to get around Prince George.
Hyatt stay in PG
we enjoyed our stay at the Hyatt , a nice hotel and everything is kept up, just didn't enjoy all the snow outside in Prince George , but I know its spring and can be expected !
Kamal Johar, General Manager at Hyatt Place Prince George, responded to this review
Thank you so much for your kind words! We are thrilled to hear that you enjoyed your stay and found everything well-maintained. Hyatt Place Team
The comfiest beds in town!
I frequently travel up to Prince George for work, and as a result, I've "shopped around" a fair bit when it comes to hotels in the city. Without a doubt, Hyatt Place is the clear winner for me for the sole reason that it feels like sleeping on a cloud. I get it, soft/plush beds aren't for everyone, but I truly sleep better at this hotel than I do at home. I've even tried to buy their mattress for myself, but alas ... The staff here are super friendly, professional, and polite, and always have a smile on their face when they see me return; that they remember me at all demonstrates how much they actually care about their guests. A free breakfast in this economy also helps a ton, and they've made significant improvements to their food offerings in the morning, which is a huge plus. And for the price, you really can't go wrong. Now to be balanced, the parking lot sure does fill up quickly with massive trucks, so it can be a bit squishy to navigate, especially on a weekend. And unless you sleep with the fan on (like I do) you may hear a lot of doors opening and slamming loudly in the hallway throughout your stay (earplugs do help!) But aside from that, it's hard to find any significant negatives; the bed alone will make you forget all about that stuff anyway, I'm sure!
Kamal Johar, General Manager at Hyatt Place Prince George, responded to this review
Thank you for the fantastic review! It’s a pleasure to have you stay with us frequently. We’re so glad you’ve noticed the improvements to our breakfast and that our staff provides the professional service we strive for. We’ve noted your comments about the parking lot and hallway noise, and we can’t wait to welcome you back for another 'cloud-like' sleep.
Great experience at this place
Great experience as staff was very accomadating for our anniversary. Made us feel very special. Hotel very clean with comfortable bed and linens. Location walking distance to the keg which was very handy for us.
Kamal Johar, General Manager at Hyatt Place Prince George, responded to this review
Thank you so much for celebrating your anniversary while staying at Hyatt Place Prince George! We are thrilled to hear our team made your stay feel special and that you enjoyed the comfort of our rooms. We look forward to welcoming you back for many more milestones!
Love having a motion detector for bathroom light
Love having a couch to sit on instead of just the bed just, need to clear off parking lot of snow. Breakfast is good with different selection room for improvement 😋 more to selections for the price of the room.
Business stay
Great stay at Hyatt look forward to my next stay and see if there’s any changes at the hotel. Great staff super friendly come stay a night
Clean, excellent service, high-quality breakfast
Friendly accommodating staff, excellent service, clean rooms with all amenities needed. Hot breakfast with lots of options and great coffee was an added bonus!
Was a Great hotel but has started to decline, but still clean
This is our go to hotel for Prince George. We have been going here for the last 5-6 years 1-2 times a year and have stayed at this hotel. It is amazing. Clean and friendly. Unfortunately I needed to take a star away as this last time we stayed Nov. 2025 they just were not the same. The staff was super friendly and nice but…… the hygiene of some was not that welcoming. When you would ride the elevator especially in the morning hours it was filled with the aroma of BO. It was so bad at times that the smell would linger in the halls and elevator long after they left. They would often help us in the past when we would ask if we could have a dry breakfast set up early in the morning as we would have an early morning sporting event game on one of the days we were there and they would be happy to accommodate our request but not this time at all. This is not so bad but for the breakfast the only offer waffles every day of the weekend instead of rotating between the waffles and french toast like they do on the weekdays. We asked they said no they would not bring out any of the French toast on the weekends. Also the scrambled eggs are floating in water Over all we do love this hotel but it seems to be a bit on the down cline.
Showing 20 reviews since November 12, 2025.