FAQs
General FAQ
Check-in begins at 3:00 PM, and check-out is at 12:00 PM.
Yes, the front desk is available 24 hours a day.
Hotel Experience & General Information
The hotel is located near Montréal–Trudeau International Airport, offering convenient airport access.
Yes, Hyatt Place Montréal Airport is a smoke-free hotel.
Rooms & Amenities
Rooms are designed with distinct areas for sleeping, working, and relaxing.
Yes, all guest rooms include a refrigerator.
Yes, all guest rooms feature individually controlled air conditioning.
Parking, Travel & Transportation
Yes. Exterior parking is CAD 32 per day, and underground parking is CAD 52 per day for registered guests.
Yes, the hotel offers airport shuttle service for registered guests. Shuttle is 24 hours / 7 days a week, departing every 30 minutes.
Hotel Facilities
No. Breakfast is only included for World of Hyatt Discoverist, Explorist and Globalist when paying an eligible rate. For all other guests, breakfast is 11 CAD. Children under 5 years old are free with an adult meal.
Yes, the hotel offers a fitness center that is open 24 hours a day.
No, the hotel does not offer an indoor pool.
WiFi & Digital
Complimentary WiFi is available throughout the hotel, including guest rooms and public areas.
Families & Groups
Yes, the hotel offers spacious rooms and amenities designed to accommodate families.
Group room blocks and events can be requested through Hyatt’s event portal: https://www.hyatt.com/events/search?spiritCode=YULZA
Pets
Yes. One dog up to 50 pounds is allowed. Pet fees apply: CAD 100 for 1–6 nights; CAD 100 plus CAD 100 deep cleaning fee for 7–30 nights; and CAD 200 plus CAD 100 deep cleaning fee for stays of 31 nights or more. Service animals are exempt from fees.
Accessibility
Yes, accessible rooms and features are available. Requests should be made at booking.
Yes, public areas of the hotel are designed to be accessible.
Booking & Policies
Major credit cards are accepted. Accepted payment types may vary.
Cancellation policies vary by rate and booking method. Please review your reservation details.