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Great hotel for sports team.
Stayed here for a sports tournament. Staff were great. Rooms were impeccably clean. Would stay again in the future. They could use draft beer at the bar.
Darren M,
October 2025
GENERAL MANAGER, General Manager at Hyatt Place Edmonton-West, responded to this review
Dear Darren M, Thank you for taking the time to review us and share your wonderful stay experience with us. We host many teams as our modern specious guest rooms and our free hot breakfast buffet are both very popular. We look forward to welcoming you back soon on your next visit to Edmonton.
General comments - overall great
Overall excellent experience. Bed was extraordinarily comfortable and the room was quiet and dark, which made for a good sleep. Bathroom was spotless. Stuff were friendly and helpful. Ample parking. Convenient location in the northwest. Reasonable breakfast - best steel cut oats I have had.
Curiosity28144352747,
October 2025
GENERAL MANAGER, General Manager at Hyatt Place Edmonton-West, responded to this review
Dear Curiosity28144352747, Thank you for sharing your wonderful stay experience with us. We look forward to welcoming you back soon on your next visit to Edmonton.
Such a great hotel!
Very nice place to stay. Clean, good food, good amenities and atmosphere. High quality beds. Good breakfast and great location. We will definitely come back.
liliant840,
October 2025
GENERAL MANAGER, General Manager at Hyatt Place Edmonton-West, responded to this review
Dear liliant840, Thank you for taking the time to review us and share your wonderful stay experience with us. Thank you for staying with us and we look forward to welcoming you back soon on your next visit to Edmonton.
Clean, comfortable and convenient
Clean, comfortable beds & pillows and convenient It was a great location for shopping at West Edmonton Mall. Quiet and safe area.
Kristy J,
September 2025
GENERAL MANAGER, General Manager at Hyatt Place Edmonton-West, responded to this review
Dear Kristy J, Happy to read you had a great stay experience and that our location was of great convivence. We look forward to welcoming you back soon on your next visit to Edmonton.
Would drive out of my way to stay here
Last minute change of plans, walked in, no reservation. Staff checked me in room, beautiful, clean, and very reliable price.
Sherry W,
September 2025
GENERAL MANAGER, General Manager at Hyatt Place Edmonton-West, responded to this review
Dear Sherry W, Thank you for taking the time to review us and share your wonderful stay experience with us. We look forward to welcoming you back soon on your next visit to Edmonton.
Nice hotel, expensive pet fee
Great hotel, staff are wonderful but be aware, if you're traveling with a furry family member, they have increased the pet fee to over $100.
Cruiser30257355941,
September 2025
GENERAL MANAGER, General Manager at Hyatt Place Edmonton-West, responded to this review
Dear Cruiser30257355941, Thank you for staying with us and thank you for your feedback. I was happy to read you had a great stay experience. We look forward to welcoming you back soon on your next visit to Edmonton.
Amazing as always
Friendly and knowledgeable staff. Always welcomes you with a big smile as you come to through the doors. This place is my home away from Home.
Cruiser699740,
September 2025
GENERAL MANAGER, General Manager at Hyatt Place Edmonton-West, responded to this review
Dear Cruiser699740, Thank you for taking the time to share your wonderful stay experience with us. Thank you for such kind words for the team and recognizing there hard work and dedication to service. Guests expect and deserve a great stay experience while staying with us and I am happy to read we are your home away from home. We look forward to welcoming you back soon to your home away from home on your next visit to Edmonton.
Great Hotel
Our stay in general was amazing. The hotel and staff were great. The only downfall is the way the prices were jacked up because of the concert in the city. We ended up having to pay over $3000 for 2 nights because the city was sold out.
Beverly E,
September 2025
GENERAL MANAGER, General Manager at Hyatt Place Edmonton-West, responded to this review
Dear Beverly E, Thank you for staying with us an thank you for the wonderful feedback.
A clean and comfortable place to stay in West Edmonton.
The hotel was comfortable and clean. Staff was attentive to the guests needs. Breakfast was good and plentiful. Over all a good place to spend a couple of nights.
Q416VUpaull,
September 2025
GENERAL MANAGER, General Manager at Hyatt Place Edmonton-West, responded to this review
Dear Q416VUpaull, Thank for sharing your wonderful stay experience with us and thank you for staying with us we look forward to welcoming you back soon on your next visit to Edmonton.
The Hyatt was ok
It was ok. Breakfast was good. Room was mostly clean. You should bring your own lotion etc as none was provided. Keep your shoes with you at the pool. Mine were stolen from the shoe rack. This was reported. Nothing done.
Ms R,
September 2025
GENERAL MANAGER, General Manager at Hyatt Place Edmonton-West, responded to this review
Dear Ms R, Thank you for sharing your feedback with us. We do provide extra amenities such as lotion at our 24/7 gallery host desk. Thank you for staying with us.