FAQs
Hotel Experience & General Information
This hotel offers a convenient Uptown Fayetteville location with modern amenities, easy access to dining and shopping, and proximity to the Razorback Greenway trail.
While the hotel welcomes all travelers, it is best suited for business travelers during the week and families on weekends.
Standard check-in begins at 3:00 PM and check-out is at 12:00 PM, with early check-in available for an additional fee.
Yes, luggage storage is available through the front desk, and luggage claim tags will be provided.
Yes, packages can be sent directly to the hotel at 348 E Van Asche Drive, Fayetteville, AR 72703, and must be picked up at the front desk with a valid ID.
The hotel offers standard king and double queen rooms on floors one and two, as well as high-floor king and double queen rooms on floors three and four, and all rooms include a sleeper sofa.
All rooms include complimentary Wi-Fi and built-in desk space for business or personal use.
Parking, Travel & Transportation
The closest airport is Northwest Arkansas National Airport (XNA), which is approximately 40 minutes away in Bentonville.
No, shuttle or transfer services are not available at this time.
While public transit is available locally, guests are encouraged to use rideshare services such as Uber or Lyft for the most efficient transportation.
Yes, the hotel is located in Uptown Fayetteville near restaurants, retail stores, the Northwest Arkansas Mall, and the Razorback Greenway trail.
Bicycle rentals are available at a shop directly behind the hotel, and rental cars are located approximately five minutes away inside the Northwest Arkansas Mall.
Yes, both the pool and hot tub are open 24 hours a day, 365 days a year.
Hotel Facilities
The hotel offers coloring pages in the breakfast area and cribs upon request for families traveling with children.
Guests interested in group accommodations or events should contact the hotel’s sales department for more information.
Pets
Yes, the hotel is pet-friendly, and a non-refundable $100 pet cleaning fee is charged at check-in.
Families & Groups
Yes, special rates may be available, and guests should contact the property’s sales department to discuss options.
WiFi & Digital
Yes, mobile check-in is available, but guests must visit the front desk to present a valid ID before receiving a mobile key.
Booking & Policies
Standard reservations require cancellation at least 48 hours prior to arrival, prepaid reservations are non-refundable and non-changeable, and special event weekends require cancellation at least 14 days before arrival.
Yes, early check-in is available for an additional fee and can be arranged prior to arrival through the Hyatt website or by contacting the property.
Yes, guests can enroll for free in the World of Hyatt program and earn points with each stay.
Rooms & Amenities
Yes, hypoallergenic bedding and pillow options are available upon request.
Daily housekeeping is available, and guests may request service every other day if preferred.
ADA-accessible rooms are available throughout the property, and all public areas are located on one level to ensure full accessibility.
Yes, all guest rooms include a mini refrigerator.
No, room service is not offered at this property.
Yes, rollaway beds are available upon request, and all rooms also include a sleeper sofa.
Yes, guest rooms include smart TVs with Chromecast streaming capability.
No, connecting rooms and family suites are not available at this property.