Hotel Policies

Check In Policy

Check-in time is 4pm and Check-out is 12pm.

Guesta are required to show a valid photo ID at the time of check-in. Please note a $50 security deposit is charged per night and is due upon arrival. This is refundable, pending a successful damage inspection after check-out.

The minimum age for check-in is 21.

Pet Policy:

Your dogs are part of the family, so they’re more than welcome during your stay at Hyatt Place Tampa Downtown. Please review our hotel’s rules and rates below:

• 1-6 nights: $100 fee
• 7-30 nights: $100 fee, plus an additional deep cleaning fee of $100
• 30+ nights: $100 fee, plus an additional deep cleaning fee of $250
• The pet fee is waived for verified service dogs.
• The maximum pet weight allowed is 50 pounds or two pets at a maximum combined weight of 75 pounds.
• All dogs must have vaccinations up to date, including—but not limited to—the rabies vaccinations, within the past 12 months.
• All dogs must be on a leash at all times while on the hotel premises.
• Pets are not permitted in the hotel’s restaurant/bar, breakfast area, pool deck or other public areas, with the exception of arriving and departing through the main lobby.
• Pets should not be left alone in the guestroom at any time. Housekeeping services should be scheduled with the front desk in advance, as our team members are unable to enter unless the pet is out of the room.
• Guests are required to clean up after their pet(s). Complimentary waste pick-up bags are available if needed. Please contact the front desk.
• If additional cleaning is needed for bedding, carpeting or furniture, or if any damages are incurred due to your pet, all related charges will be billed to your credit card on file with the front desk.

For any questions or additional information, you may reach out to info@hphhtampa.com.

Lost & Found

For lost and found items, billing inquiries or questions. Email us at info@hphhtampa.com

Firearm Policy

The safety and security of our guests and associates is of utmost importance to Hyatt. This policy is designed for the protection of our guests and associates, and it pertains to the presence of firearms on hotel premises.

Hyatt recognizes that guests or visitors may legally possess firearms for a variety of legitimate purposes. This policy is intended to create a safe environment for all guests and visitors by providing appropriate guidance over the custody of firearms on our premises.

The hotel premises are private property. Guests of a Hyatt hotel who lawfully are permitted to possess a firearm may bring such firearm onto hotel premises for storage purposes only. Any Hotel Guest who is in possession of a firearm on hotel premises is personally responsible for abiding by all applicable federal, state, and local laws with respect to firearms, in the jurisdiction where the hotel is located and ensuring that the firearm is:

    ● All handguns, firearms and ammunition must be transported into and out of hotel property in a concealed fashion

    ● Secured in a locked, hard-sided firearm container provided by the guest

    ● Securely safeguarded at all times in a guest room or personal vehicle, to include when transporting the firearm into or out of the hotel

Guests who fail to abide by this policy may be asked to leave the hotel premises. A blanket exception to the restrictions described in this policy statement applies only to law enforcement officers and designated military personnel, who are on duty and required to carry firearms in the performance of their duties. No exemption to this policy is allowed for private persons, even those licensed and permitted to carry a firearm, and/or where applicable, to conceal-carry a firearm.

Questions concerning this policy, or its implementation may be addressed to Hyatt’s Global Security department.