Reviews
Room 409 was stinking
Room 409 was stinking. My clothes were smelling the next day. Room 403 was not smelly. The drinking glass in room 409 was chipped at the rim and dangerous. In both rooms, the bathroom door won't close if the floor towel is in place on the floor. In 409, you cannot access the shower faucet from the side of the faucet since the toilet is in the way. The only way to access the shower faucet is from the far end of the walk in shower and so you will be hit with cold water when you turn the faucet first. Not sure of how it was in room 403.
Hyatt Place Tampa, FL
The Hyatt Place Tampa, FL.. Was Incredible!! The Staff all the way to the breakfast chef, house keeping and the Concierge's were Unbelievably Awesome in their performance of their duties and that Stood out to me!! The hotel was quiet and clean!! Thank You so much for making my stay Exceptional!!
General Manager, Guest Services / Front Office at Hyatt Place Busch Gardens, responded to this review
Hearing that the care our team put into your visit stood out means a great deal to us. At Hyatt Place Tampa/Busch Gardens, thoughtful attention to each guest matters, and we have shared your kind words with our team. We are glad the calm, well-kept atmosphere helped make your stay exceptional. We hope to welcome you back soon!
Staff is what really sets this hotel apart!
Staff is the best- especially Bri! Moffitt Hospital patients are welcomed and needs accommodated. Very close to hospital with a convenient shuttle for Moffitt pick up and drop off. Quiet rooms dedicated to Moffitt patients with restaurants within walking distance, if needed, but hotel has complimentary breakfast and other meal offerings.
General Manager, Guest Services / Front Office at Hyatt Place Busch Gardens, responded to this review
Cheryl, Bri’s care for Moffitt patients is exactly the thoughtful welcome we hope to provide. We have passed your kind words along to her, and we are glad her efforts stood out. It is good to know the shuttle made trips to the hospital easier. We also appreciate that your room offered a quiet place to rest. We are glad the meal options were useful during your stay at Hyatt Place Tampa/Busch Gardens. We hope to welcome you back on a future visit!
Wonderful and welcoming place to stay and rest.
We would absolutely come back to the Hyatt Place in Tampa. The hotel is clean but more importantly the staff is a grade above any of the hotels we have stayed in the area. We are there to be close to Moffitt Cancer Center and the halls are quiet so we are able to rest after a long day of tests and infusions.
General Manager, Guest Services / Front Office at Hyatt Place Busch Gardens, responded to this review
Jan, hearing that you found Hyatt Place Tampa/Busch Gardens to be both wonderful and welcoming truly means a lot to our team. Knowing your guest room offered a peaceful retreat and that our team's warmth helped you feel cared for during such an important visit is so rewarding for all of us. We also appreciate your kind words about the overall cleanliness throughout the hotel. We would be honored to welcome you back whenever your travels bring you to Tampa!
Very clean/kind staff
The staff were very friendly and kind. The hotel was very clean and well maintained. Breakfast was ok. Very close to a lot of great stores and restaurants.
General Manager, Guest Services / Front Office at Hyatt Place Busch Gardens, responded to this review
Amber, it is such a pleasure to hear how much you appreciated both our team’s kindness and the cleanliness throughout Hyatt Place Tampa/Busch Gardens. We are also glad our location near plenty of shopping and dining worked out so well for your visit. Thank you for choosing us, and we look forward to the opportunity to welcome you back again!
Good Location
Location is great for anyone going to Bush Gardens or University of South Florida. It is also 7 minutes from Advent Health Tampa.
General Manager, Guest Services / Front Office at Hyatt Place Busch Gardens, responded to this review
We are glad our location worked well for your plans, 764jeannel. Our team always wants every part of your stay to feel as convenient as our setting. Thank you for your review.
Nice family
We had a wonderful stay! The hotel was very clean, the staff was welcoming and friendly, and the location was excellent. Everything we needed was nearby, making it easy to explore the area and enjoy our trip. My family and I truly enjoyed our stay and felt comfortable throughout our visit. We would definitely stay here again and highly recommend this hotel to anyone looking for a clean, convenient, and enjoyable place to stay.
General Manager, Guest Services / Front Office at Hyatt Place Busch Gardens, responded to this review
Keisha, it is fantastic to hear that you and your family had such a wonderful visit! Knowing you felt comfortable and welcomed by our team throughout your time at Hyatt Place Tampa/Busch Gardens means a great deal to us. We are grateful for your kind words about our clean accommodations and convenient location. Your recommendation is sincerely appreciated, and we hope to have the pleasure of welcoming you all back for another enjoyable stay!
The free shuttle was awesome!
The rooms are spacious, and clean. The free breakfast was a perk although not a huge variety of items. The typical stuff eggs, sausage, cereal, bagels, and waffles. The absolute best part was the free shuttle to busch gardens- you schedule it in advance and drop off/pick up is right at the front of the park. Even if you paid preferred parking you cannot beat the convenience of not walking the lot. The staff is super friendly, specially with the kids who were so excited to talk about the rides and animals :)
General Manager, Guest Services / Front Office at Hyatt Place Busch Gardens, responded to this review
Andrea, it is fantastic to read how much you enjoyed your time at Hyatt Place Tampa/Busch Gardens! Knowing the free shuttle to Busch Gardens made your visit so much easier is wonderful, and our team genuinely enjoys chatting with families, especially when the kids are excited after a fun day. We are glad you found your room spacious and the breakfast satisfying, even if the options felt somewhat standard. We truly appreciate your thoughtful feedback. We hope to welcome you and your family back for another adventure soon!
Hyatt place Busch Gardens
My family didn't complain! The rooms were clean and spacious for our family of 4. The staff was friendly, which I really appreciate. They had a great breakfast bar with plenty to choose from. We'd definitely stay here again every time we come back.
General Manager, Guest Services / Front Office at Hyatt Place Busch Gardens, responded to this review
We are absolutely delighted to hear your family had such a great experience with us, Trek00075593801! Knowing that your guest room felt comfortable and spacious makes all the difference to our team, and we're so glad you enjoyed the breakfast bar as well. Your kind words about our team members mean a lot to us at Hyatt Place Tampa/Busch Gardens. We would love to welcome you and your family back whenever your travels bring you to the area again!
Best Hotel Choice in the Area!
The location was central to major attractions in the area. The exterior and interior of the hotel was well maintained and inviting. The shuttle service is convenient and reliable. The entire staff was attentive, friendly and helpful for our entire stay. Breakfast was great. There were a variety of options and the ‘make-your-own-waffles’ was a hit with the kids. The room was clean, smelled fresh and everything worked. Our family always chooses Hyatt Place when we visit Tampa.
General Manager, Guest Services / Front Office at Hyatt Place Busch Gardens, responded to this review
Angel, reading your review truly brightened our day. We are overjoyed to know that your family continues to choose Hyatt Place Tampa/Busch Gardens as your home base when visiting the city! Hearing that our location made it easy to explore, our shuttle was helpful throughout your visit, and our team members helped create a welcoming experience means so much to us. Your mention of the fresh atmosphere in your room and the fun your kids had with the make-your-own-waffles at breakfast put a smile on our faces. It is always a pleasure to welcome you and your family, and we look forward to having you with us again!
Great location, clean rooms
The location of this hotel is perfectly located. The room was clean and extremely comfortable. We were in a king suite right next to the elevator and didn't hear a thing! The breakfast was fresh and tasty. Easy parking.
General Manager, Guest Services / Front Office at Hyatt Place Busch Gardens, responded to this review
Julie, your comments brought a smile to our whole team! Hearing that you enjoyed your king suite at Hyatt Place Tampa/Busch Gardens—especially the quiet, comfort, and convenient location—means so much to us. We are also delighted you found breakfast satisfying and parking hassle-free. We would love to welcome you back for another great stay!
Great service all the way around!!
This was such an amazing experience! I took my three granddaughters and we had an awesome experience! The girls and I loved the stay, the room, the pool, the breakfast, the gym, and the great staff! They were very helpful, genuinely nice to my girls and I will return for our next vacation!! Thank you for taking such great care of myself and my granddaughters!!!❤️
General Manager, Guest Services / Front Office at Hyatt Place Busch Gardens, responded to this review
Juanita, reading your review truly brightened our day! Knowing you and your granddaughters enjoyed your time together and felt so welcomed throughout your visit means so much to our team at Hyatt Place Tampa/Busch Gardens. We are especially grateful for your kind words about the helpfulness and warmth you experienced, and we are thrilled the girls made such wonderful memories. It is a privilege to host multigenerational trips that create cherished family moments. We can't wait to welcome all of you back for your next vacation!
Safe, Beautiful & Clean Hotel for Family Vacation
Great location if you are visiting Busch Gardens. Hotel was easily drivable throughout our stay, which included dining and shopping in the area as well as to St Petersburg - traffic was at an easy flow the entire trip over July 4th weekend. Are of hotel felt safe and the locals were very friendly. The room was clean and large (two doubles and a separate sitting area) and the pool was well kept up and private. Parking at the hotel was safe and shady which meant a lot since we were there during very hot days. Wherever we parked in the lot we felt we were at close proximity of the front hotel entrance. Had to issues with any loud noises from area restaurants or other hotels - we were there 5 days and never had an issue. The hotel lobby showcased themed items from Busch Gardens that added to our experience. It was a large and clean area where you could wait with family, eat, or take a break after the pool. GREAT HOTEL and will definitely stay there again.
General Manager, Guest Services / Front Office at Hyatt Place Busch Gardens, responded to this review
Shannon, reading your review put a huge smile on our faces! We are absolutely delighted that your family vacation at Hyatt Place Tampa/Busch Gardens was such a positive experience. It is wonderful to know that you found our location convenient for both local exploring and trips to St. Petersburg, and that the safe surroundings made you feel comfortable throughout your stay. Hearing your guest room offered both comfort and space, and that our pool and shaded parking added to your summer visit, means a lot to us. We are especially glad the Busch Gardens touches in the lobby brought a bit of extra fun to your trip. Thank you for sharing these kind words and for letting us be a part of your getaway. We look forward to welcoming you and your family back whenever you return!
Great Customer Service
Hyatt Place at Tampa/Busch Gardens met our travel needs and was affordable and conveniently located in a short driving distance near the downtown area where we were leaving for a cruise. The staff was friendly and helpful. Sam went above and beyond to help us print a document that we needed for a parking pass at a downtown deck. The room was spacious for our family of six with enough beds for everyone. The breakfast was diverse and tasty. We will return on our next vacation to Tampa.
General Manager, Guest Services / Front Office at Hyatt Place Busch Gardens, responded to this review
It is such a pleasure to read your review, John. We are overjoyed knowing our team—including Sam—made your stay at Hyatt Place Tampa/Busch Gardens a memorable one. It is great to hear our location, guest room, and breakfast worked well for your family, and that you felt warmly welcomed from the moment you arrived. Helping with something as important as your parking pass is exactly what we hope to do each day, so your feedback means a lot to us. We truly appreciate you sharing your experience and look forward to welcoming you back on your next Tampa vacation!
Best Hotel
The best experience at a hotel anyone could ask for. The staff were so kind and helpful and the hotel was great. Definitely recommend!!
General Manager, Guest Services / Front Office at Hyatt Place Busch Gardens, responded to this review
Kellie, your words truly brightened our day! Knowing that your stay was such a standout experience for you means everything to us at Hyatt Place Tampa/Busch Gardens. We are especially glad our team members made you feel so welcome and cared for. Thank you for sharing your recommendation. We hope we can welcome you back soon!
Overall Good Experience with a few Suggestions
Overall, we had a good experience and enjoyed our stay. The accommodations were clean, and the staff was pleasant and helpful. That said, there are a couple of areas where clearer communication and improved convenience would enhance the guest experience. First, it would be helpful to clearly specify that the double-bed room option includes full-size beds rather than queen-size beds. My husband and I found the sleeping arrangements somewhat uncomfortable, as the beds felt quite small for two adults. Additionally, breakfast hours from 6:00 AM to 9:00 AM felt somewhat limiting, especially for guests on vacation who tend to wake up later. Extending breakfast hours, even by an hour or two, would make the experience more convenient and enjoyable for many travelers.
General Manager, Guest Services / Front Office at Hyatt Place Busch Gardens, responded to this review
Thank you for taking the time to share your experience, P. We are glad to hear you found your accommodations clean and enjoyed the pleasant and helpful approach of our team members. We also appreciate your thoughtful suggestions regarding clearer room descriptions and the breakfast schedule. Your feedback about the sleeping arrangements in your guest room and your note about breakfast hours will be shared with both our Guest Relations team and leadership team as we continually look for ways to improve comfort and convenience for our guests. We hope to welcome you again and provide an even more enjoyable visit.
3 days at Busch Gardens
We really enjoyed our stay at Busch Gardens. The shuttle to and from the park was really convenient & the staff went above and beyond my expectations. The rooms were spacious and very comfortable. We enjoyed the pool as well for evening swims and it was close to many dining options in the area.
General Manager, Guest Services / Front Office at Hyatt Place Busch Gardens, responded to this review
We are so happy to know you had such a memorable visit, Holly. It is wonderful to hear that our shuttle service made exploring Busch Gardens easy, and that our team made you feel so well cared for. Learning that your room was comfortable and relaxing adds to our joy, as does your time at the pool and around the neighborhood. Thank you for letting us share in your Tampa adventure at Hyatt Place Tampa/Busch Gardens! We look forward to welcoming you back for another great stay.
Avoid this hotel
The room that I was assigned did not have a working air conditioning unit. The gentleman at the front desk came to my room and attempted to fix the unit but he was unsuccessful. I had to go back to the lobby and be reassigned a different room. After checking into that room, it had the smell of a wet dog. The staff was friendly and the breakfast was good, but that’s where it ends. This hotel is dated and it shows. I won’t stay here again unless it’s fully renovated.
General Manager, Guest Services / Front Office at Hyatt Place Busch Gardens, responded to this review
Thank you, Bart, for sharing your experience with us. We are sorry your visit was impacted by issues with your room’s air conditioning and an unpleasant odor in your new room. While our team was glad to assist and we appreciate your mention of the friendly service and breakfast, it is clear that some important aspects of your stay missed the mark. We have shared your feedback with our engineering and housekeeping teams so they can address the concerns you described. Your comments about the condition of the property are also valued, as we always want our guests to feel comfortable and at ease. We appreciate you taking the time to let us know and will use your input as we work to make meaningful improvements.
Neededm a room for the family fast Hyatt saved the day.
I had a bad experience with Airbb and neeeded a place for my family to stay. Hyatt and their staff helped me to bridge the gap at a desperate time.
General Manager, Guest Services / Front Office at Hyatt Place Busch Gardens, responded to this review
We are so glad, Paul, that our team at Hyatt Place Tampa/Busch Gardens could step in when your plans changed unexpectedly. It means a great deal to know we could offer comfort and support for your family during a stressful moment. We hope your next visit brings you back under happier circumstances, and we would love to welcome you again!
Work month
Everyone from maintenance to house keeping staff at The Hyatt were very nice and helpful. The breakfast choices were appreciated.
General Manager, Guest Services / Front Office at Hyatt Place Busch Gardens, responded to this review
Susan, it is wonderful to hear that you found our team members thoughtful and helpful during your time with us. We are also glad the breakfast options started your mornings off right. Thank you for sharing your experience at Hyatt Place Tampa/Busch Gardens, and we would love to welcome you back on your next visit!
Showing 20 reviews since May 25, 2026.