Reviews
horrible experience..
horrible front desk workers.. more worried to do their computer duties that help you or your baby crying.. very dissapointed
Hotel not well maintained
Deco of the hotel is old, not well maintained. Location is a bit far from main city, take a share ride or drive yourself recommended. Good rate for a little touch of swimming pool and gym, but don’t expect nice room or good service.
Great Cost-Benefit with top service
The property is great for long term stay by whom are looking for a good Cost-benefit. Special thanks to Seven from the front desk team. She has been always kind and helpful, and made my long-term stay much convenient! Highly recommend this property! Will be back again!
Worst Nightmare
Worst nightmare, just avoid going. The location is great as it will take ages to travel and it is remote to underground. Amenities are faraway from this hotel. Expect nothing but disappointment if you choose to stay here. So try your best to avoid.
Stay
Overall the stay was nice, the room was super clean and big. However, early check in was confirmed but did not received and waited 20 mins, no any form of greeting at the check in counter for explorist. Did send fruit plate after.
Nice stay
All staff I communicated are friendly and professional. Bathroom is clean. I would come back in my next trip.
It’s a great hotel which’s beyond my expectation!
The overall design of the lobby and room has all exceeded my expectations, it’s clean, quiet, big enough place to stay. I’d recommend it to my friends and families if I’d travel back to Shanghai again!
A good hotel for long stay
Hyatt Place Shanghai New Hongqiao is located near Qingpu Outlets.The hotel is about 20-minute drive from Hongqiao Airport Terminal 2.The breakfast is simple but enough.The hotel is very cost-effective and suitable for long stay.
Nice place to stay
The hotel in general provides excellent experience. The room was nice and spacious, very clean and comfortable. The food was very good and tasty. The disadvantage of this hotel is in my opinion its location. It's located on the outskirt of the downtown and also it is quite far from the metro station (about 30 minutes walk). Otherwise it is an excellent hotel to stay in.
very satisfying overall
The location is away from public transport so you need to take a taxi. If you walk a little around, there is also an outlet mall, where you can eat rice. Breakfast was also served and the rooms were spacious and comfortable.
The staff is the best.
The reception is great. The doorman was kind enough to tell me about a good restaurant nearby and show me along the way.
Away from the city centre but the price is fine
A bit away from the city centre but the price is very attractive. Breakfast is really clean and good to eat. There's a pool gym, but it doesn't work well. The smell of smoke was a little bad, but it was nice to rest in the large hall on the side of the breakfast.
근처에 큰 아울렛이 있어요
호텔 근처에 도보로 이동가능한 큰 아울렛이 있어요 가격도 저렴하고 나름 메리트가 있습니다 단지 하얏트 플레이스이지만 하얏트에 기대는 안하시는게 좋을거 같습니다
Hyatt Place, 其他 at Hyatt Place Shanghai New Hongqiao, responded to this review
Thank you for choosing Hyatt Place and Hyatt house New Hongqiao. Hotel brand is the subsidiary brand under HYATT. Not same level with Hyatt Regency, Hyatt Place is a selected service brand, so why the rate is cheaper than other Hyatt. Wish you could understand. Have a nice day!
整体上非常的安静,适宜休息
整体上非常的安静,适宜休息。交通并不是很便利,地铁到站后需走大约2公里的路程。周边有一个很大的奥特兰斯,可以逛逛吧,人气蛮高的。服务员都比较热情。价格也比较实惠。
BrandonShen, 销售总监 at Hyatt Place Shanghai New Hongqiao, responded to this review
尊敬的bxhhbb,您好! 感谢您入住新虹桥凯悦嘉轩及凯悦嘉寓酒店,并与我们分享您的经验与感受,很高兴得知您享受于此次的入住,酒店步行5分钟还有合生新天地,集购物,餐饮以及娱乐于一体,车程5分钟可到达山姆会员店,可以满足您的娱乐购物需求。酒店到虹桥机场及火车站20分钟车程,距离国家会展中心仅15分钟路程,且交通一般都很畅通。酒店距离地铁17号线嘉松路站仅5分钟车程,下地铁口打车起步价即到,酒店也可以提供车到地铁口接您,欢迎您在下次入住前提前4小时致电至酒店预订车辆,酒店会提供车到地铁口接您到酒店办理入住。欢迎您再次光临新虹桥凯悦嘉轩及凯悦嘉寓酒店,期盼很快能再为您服务!
CINA
soggiorno per lavoro, nuova struttura un po lontana dal centro. varie cose da migliorare ma in sostanza discreto hotel e prezzo abbastanza allineato. ambienti freddi, soprattutto la reception e la zona hall e ristorante
飯店服務佳
服務人員很友善,交通不方便,附近能去吃飯的選擇不多,建議可以增加接駁車,可增加交通方便度,房間很舒適
房间有严重的异味!
房间有异味,导致体验非常的不舒服!工作人员的态度还是非常友善的!特别是早餐时候的工作人员 态度不错!地理位置一般!
DavidZhao_Hyatt, 公关经理 at Hyatt Place Shanghai New Hongqiao, responded to this review
尊敬的宾客,您好。感谢您入住上海新虹桥凯悦嘉轩酒店。很高兴得知您对酒店工作人员和早餐感到满意,酒店于2017年12月16日开业距离您入住已有半年有余,并且在开业前由专业团队为每个房间都进行过房间异味清除,我们会进一步检查房间味道,在您下次入住时一定会有更多改善。如您对味道比较敏感,也可以在办理入住时告知前台,我们会为您的房间特别提供空气净化器。诚意期待您的再次光临
新虹桥凯悦入住愉快
新虹桥凯悦位于上海市青浦区,夜间上海虹桥机场打车高速过来81元,因为落地已经凌晨,提前打电话保留订单。当时到店入住办理非常迅速,房间提前升级,并赠送了水果。房间很干净,稍微有新房的味道,一直开着空调,房间设施齐备,沙发长的可以住人,可惜没有浴缸。酒店L层有早餐,当天客人比较多,10点收餐,9点多供应已经跟不上了。同层还有游泳池和健身房,刷卡进入。房间很安静,床品柔软,适合休息,总体入住愉快。
jennifer z, Front Office Manager at Hyatt Place Shanghai New Hongqiao, responded to this review
尊敬的宾客,感谢您入住上海新虹桥凯悦嘉轩及凯悦嘉寓酒店并与我们分享此次入住体验!很高兴得知您对酒店前台同事工作的认可,为您创造时尚与舒适完美融合的入住体验是我们的不懈追求。如果您偏爱带有浴缸的房间,可以在预订时填写备注或致电酒店与我们取得联系,我们将会尽量帮您安排带有浴缸的房间。周末和法定假日期间,酒店热火自助早餐6:30-10:00持续供应,由于用餐客人数量多,早餐的补充需要一定时间。酒店除了为入住客人提供免费热火自助早餐,还有室内恒温游泳池和24小时健身房供客人使用。我们诚意期待您的再次入住!
Showing 18 reviews since May 2, 2018.