FAQs
General FAQ
Check-in begins at 3:00 PM, and check-out is by 12:00 PM unless otherwise arranged.
The hotel is located in Newark, California, near NewPark Mall and major Bay Area business hubs.
Yes. All guest rooms and indoor public areas are non-smoking.
Hotel Experience & General Information
Yes. The front desk is staffed 24 hours a day.
Yes. The hotel offers flexible meeting and event space. Please contact the hotel for details.
Shuttle availability may vary. Please contact the hotel directly for confirmation.
Rooms & Amenities
Guest rooms include options with one king bed or two queen beds, each with a separate seating area.
Yes. Each room includes a dedicated workspace and a flat-screen TV.
Yes. Standard housekeeping service is provided. Please contact the hotel for details.
Parking, Travel & Transportation
Yes. On-site self-parking is available. Please contact the hotel for current rates.
Yes. Electric vehicle charging stations are available on site.
San Jose International Airport and Oakland International Airport are both within driving distance.
Hotel Facilities
Yes. An indoor pool is available for registered guests.
Yes. The fitness center is open 24 hours a day.
Yes. Business services and meeting facilities are available.
WiFi & Digital
Yes. Complimentary Wi-Fi is available throughout the hotel.
Yes. Rooms include flat-screen TVs with digital channels.
Families & Groups
Yes. Guest rooms with sofa beds are available for families.
Yes. Complimentary cribs or infant beds are available upon request.
Yes. Complimentary breakfast is included for all registered guests.
Pets
Yes. Pets are allowed. Restrictions and fees may apply. Please contact the hotel for confirmation.
Accessibility
Yes. Accessible rooms and features are available.
Yes. Accessible parking spaces are provided on site.
Yes. Accessible routes are available throughout the hotel. Please contact the hotel for specific details.
Booking & Policies
Yes. A complimentary breakfast is included with your stay.
Cancellation policies vary by rate and booking method. Please review your confirmation or contact the hotel.
Major credit cards are accepted. Please contact the hotel for confirmation.