FAQs
General FAQ
The hotel sits right on the Riverwalk, placing you steps away from beautiful river paths, dining, shopping, and local attractions. A pleasant walk will take you to the King William District, famous for its historic homes, charming streets, and cultural experiences. With restaurants, boutiques, and entertainment options nearby, guests can fully enjoy the Riverwalk’s lively atmosphere.
Yes, the hotel welcomes families and offers spacious rooms with convenient amenities.
Hotel Experience & General Information
Check-in time is 3:00 PM and check-out is at 11:00 AM. Our guest service staff is knowledgeable about the surrounding area; please contact the hotel team for more information.
Yes, the front desk operates 24/7.
Rooms & Amenities
King or double bed with a sofa bed; an upgrade charge may apply based on the room location—City View or Riverwalk View.
Yes, rooms include a refrigerator, coffee maker, and wet bar area.
Yes, complimentary Wi-Fi is available.
Parking, Travel & Transportation
Secured self-parking is available for a daily fee and is limited to one vehicle per room. Oversized vehicles require advance arrangements based on the space they occupy. Self-parking is $27.00 plus tax and includes in-and-out privileges.
The hotel is about a 10–15 minute drive from San Antonio International Airport.
Hotel Facilities
Yes, we offer an outdoor pool, open year-round from 9:00 AM to 9:00 PM.
A 24-hour fitness center is available.
Yes, the hotel offers meeting and event spaces. Please contact our sales office for more details.
WiFi & Digital
Yes, complimentary Wi-Fi is available.
Yes, guests have access to a business center.
Families & Groups
Free cribs are available upon request.
Yes, the hotel accommodates groups and offers group blocks. Please contact the sales team for more details.
Pets
Yes, dogs are allowed. Policies and fees vary, so please confirm details for your stay. A maximum of two dogs is permitted per room.
Accessibility
Yes, accessible guest rooms and facilities are available.
Booking & Policies
Breakfast is not included and requires an additional charge. Please contact the hotel team for details.
Policies vary by rate. Please check your reservation for details.