FAQs
General FAQ
Check-in begins at 3:00 PM, and check-out is at 12:00 PM.
Yes, the front desk is available 24 hours a day.
Hotel Experience & General Information
The hotel is located in Santa Fe, New Mexico, with convenient access to downtown attractions and major roadways.
Yes, Hyatt Place Santa Fe is a smoke-free hotel.
Rooms & Amenities
Rooms are designed with distinct areas for sleeping, working, and relaxing.
Yes, all guest rooms include a refrigerator.
Yes, all guest rooms feature individually controlled air conditioning.
Parking, Travel & Transportation
Yes. Self-parking is available on site for registered hotel guests for $4 per night.
Yes, the hotel offers easy access to downtown Santa Fe and surrounding areas
Hotel Facilities
Complimentary breakfast is offered to registered guests. Menu items and hours may vary.
Yes, the hotel offers a fitness center that is open 24 hours a day.
Yes, the hotel features a pool for guest use. Availability and hours may vary.
WiFi & Digital
Complimentary WiFi is available throughout the hotel, including guest rooms and public areas.
Basic business services are available.
Families & Groups
Yes, the hotel offers spacious rooms and amenities designed to accommodate families.
Group room blocks, meetings, and events can be requested through Hyatt’s event portal here.
Pets
Yes. Dogs are welcome. Up to two dogs per room, each weighing 50 pounds or less, are permitted. A USD 75 fee applies for stays of 1–6 nights. For stays of 7–30 nights, a USD 175 fee applies. Service animals are exempt from fees.
Accessibility
Yes, accessible rooms and features are available. Requests should be made at booking.
Yes, public areas of the hotel are designed to be accessible.
Booking & Policies
Major credit cards are accepted. Accepted payment types may vary.
Cancellation policies vary by rate and booking method. Please review your reservation details.