Hotel Policies
Pet Policy
We welcome dogs at our pet-friendly hotel. Fees are inclusive of taxes.
Fees:
1–6 nights: $100/stay
7–30 nights: $200/stay (includes cleaning fee)
31 nights or more: Please contact hotel.
Additional pet fee charges could be added based on room condition. Pets must be on a leash in public spaces and may not be left unattended in guest rooms.
Weight limits:
One dog: 50 lbs
Two dogs: 75 lbs combined
Express Housekeeping
Each guest room is thoroughly cleaned and sanitized by our housekeeping team for your arrival. During your stay, we will provide express service every other day, which includes removal of trash, replacement of towels, replenishment of toiletries and making your bed.
Minimum Age Policy
Guests must be at least 21 years of age to book a room. The individual making the reservation (or another person who meets the minimum age requirement) must be present at check-in, provide valid identification, and be registered as an occupant of the room. The only exception to this policy is for active-duty military personnel who can present valid military orders to hotel management at the time of check-in.
Early Check in/Late Check out
Early check in is based upon availability and may be subject to an early check in fee up to $40. Late Check out is subject to availability and may be subject to a late check out fee of $50.
Smoking Policy
Hyatt is committed to providing a smoke-free environment. This property is completely nonsmoking. The hotel may charge up to a $250 cleaning fee (inclusive of all taxes) to any room that violates this nonsmoking policy. The cleaning fee is charged per stay, not per night. E-cigarettes/vaping may only be utilized in areas designated for smoking. We appreciate your consideration for other guests and ask that you report any smoking in the building immediately. Designated outdoor smoking areas are available. Please visit the host stand for details.
Package Delivery
DISCLAIMER: Please be advised that we do not have designated storage space for packages. Due to limited availability, please call the hotel in advance to confirm package acceptance. The hotel is not responsible for lost packages sent to the hotel.
Credit Card Authorizations
A credit or debit card is required at check-in; cash deposits will not be accepted. Your debit or credit card will be authorized for Room Rate + Tax + $50 per night for incidental charges at check-in. By the terms and conditions of most financial institutions, this will hold these funds, which will not be available in your account. The hold will appear as a pending approval or transaction on your account. We do not have the ability to process your debit card as a credit card. Upon departure, if you elect to settle your guest account with the debit card presented at check-in, we will process the charge within one (1) business day; however, the original hold could remain on your account for up to 10 business days within the United States. The process may take up to 30 days with international financial institutions.
Quiet Time
The hotel is committed to providing a restful environment for all of our guests. A quiet time policy is in effect from 10:00pm-6:00am daily. During these hours, we request that guests refrain from activities that may generate excessive noise on guest room floors, including but not limited to loud music, entertainment, shouting, running, or the propping open of room doors. As a courtesy, guests and/or visitors causing a disruption will receive one warning. Continued disturbances may result in a request to vacate the premises.