Hotel Policies

Pet Policy

At Hyatt Place across from Universal Orlando Resort , we are pleased to welcome your four legged companions. A maximum of (2) dogs allowed per guestroom, each weighing less than 50 lbs. / the combined weight of both dogs be less than 75 lbs. For stays exceeding 30 nights, we kindly ask guests contact the hotel directly for assistance. *Guests with disabilities accompanied by service animals are always welcome. Please note that service animals are not subject to this Pet Policy. For further information, please reach out to the hotel.

Fees

For stays of 1 to 6 nights, the fee is $100, regardless of the duration ($100 total).

For stays exceeding 6 nights, there is an additional deep cleaning fee of $100 ($200 total).

For stays exceeding 30 nights, please contact the hotel.

Guidelines

2 Dogs maximum per guestroom

50 lbs. maximum weight

75 lbs. maximum combined weight

Universal Partner Hotel Terms & Conditions

As a Universal Partner Hotel, we were chosen based on quality, reputation and proximity to Universal Orlando Resort. Guests staying at our hotel also can enjoy the following Bonus Benefits:

• Discounts on merchandise* at select Universal Orlando™ theme park locations. 
• Discounts on food and nonalcoholic beverages at select Universal Orlando theme park locations and Universal CityWalk.
• Free scheduled transportation to Universal Orlando theme parks

Visit the Universal Planning Center

Visit the Universal Vacation Planning Center** in the lobby for more details, and to pick up a coupon book. The Vacation Planning Center is staffed with experienced Universal Orlando Resort Vacation Planners ready to help with ticket orders, redemptions and whatever else you may need to make your vacation extraordinary.

Universal Orlando Resort™ Free Transportation Legal Line

Scheduled Theme Park Transportation: Provided based on regular park operating hours* (does not run continuously) to Universal Orlando™ theme parks, SeaWorld Orlando®, and Aquatica®. Seating/standing space is limited and on a first-come, first-served basis. Reservations are required from the Universal Partner Hotel Vacation Planning Center located in the hotel lobby one day in advance and up to 30 minutes prior to departure. *Not valid for Special Events, Groups, or Early Park Admission.

Scheduled Theme Park Transportation (ADA guidelines): Scheduled transportation is provided based on regular park operating hours* (does not run continuously) to Universal Orlando™ theme parks, SeaWorld Orlando®, and Aquatica®. Advance reservations are required from the Universal Partner Hotel Vacation Planning Center located in the hotel lobby 24 hours prior to departure. Space is limited—one mobility aid per departure. Reservations first come, first served. *Not valid for Special Events, Groups, or Early Park Admission.

* Restrictions apply and benefits subject to change without notice. Discounts are not valid at The Wizarding World of Harry Potter , Excludes all Harry Potter merchandise available at Islands of Adventure Trading Company and Universal Studios Store, film, batteries, candy, tobacco, sundries and media. Not valid with any other offers, promotions or discounts. 

**Hours of operation may vary. ^Reservations are required and must be made in person. Not valid for groups or special events. Transportation schedule and availability is subject to change without notice. Universal elements and all related indicia TM & © 2025 Universal Studios. All rights reserved.