FAQs
Parking, Travel & Transportation
Yes. Complimentary self-parking is available on-site for registered hotel guests.
Yes, the hotel offers convenient access to Interstate 40 and major routes through Jackson.
Accessibility
Yes, accessible rooms and features are available. Requests should be made at booking.
Yes, public areas of the hotel are designed to be accessible.
Hotel Facilities
Breakfast is available for purchase at the hotel. Offerings, pricing and hours may vary.
Yes, the hotel offers a fitness center that is open 24 hours a day.
Yes, the hotel features a pool for guest use. Availability and hours may vary.
Pets
Yes. Dogs are welcome. Up to two dogs per room, each weighing 50 pounds or less, are permitted. A USD $75 fee applies for stays of 1 to 6 nights. For stays of 7 to 30 nights, a USD $175 fee applies. Service animals are exempt from fees.
Rooms & Amenities
Rooms are designed with distinct areas for sleeping, working and relaxing.
Yes, all guest rooms include a refrigerator.
Yes, all guest rooms feature individually controlled air conditioning.
Families & Groups
Yes, the hotel offers spacious rooms and amenities suitable for families and leisure travelers.
Group room blocks, meetings and events can be requested through Hyatt’s event portal.
General FAQ
Check-in begins at 3 p.m. and checkout is 12 p.m.
Yes, the front desk is available 24 hours a day.
Booking & Policies
Major credit cards are accepted. Accepted payment types may vary.
Cancellation policies vary by rate and booking method. Please review your reservation details.
WiFi & Digital
Complimentary Wi-Fi is available throughout the hotel, including guest rooms and public areas.
Basic business services are available.
Hotel Experience & General Information
The hotel is located in Jackson, Tennessee, near shopping, dining and major roadways serving West Tennessee.
Yes, Hyatt Place Jackson / West Tennessee is a smoke-free hotel.