FAQs
General FAQ
Yes, we have a refreshing outdoor pool available for guest use.
We do not have a hot tub.
The pool is open daily from 10 AM to 10 PM, beginning Memorial Day weekend through Labor Day weekend.
Yes, there is overnight parking lot security at the hotel from 8PM to 7:30AM nightly.
Room service is not available, but food ordered from The Placery is available for pickup.
Housekeeping provides a quick service of refreshing towels and removing trash after the second night, and a full clean with linen change after the fourth night. Daily quick service is available upon request only.
Yes, there is complimentary breakfast served from 6:30AM to 9AM during the week, and 7AM to 10AM on the weekends. Lunch and dinner options are available from 11AM to 10PM. Chicken Caesar salads, pizzas, and desserts are available 24 hours a day.
Check-in begins at 3PM and check-out is at 12PM. Early check-in after 10AM is based on availability and is subject to an early check-in fee; there is no early check-in before 10AM. Late check-out is subject to availability.
Yes, please ensure the guest’s name is on the delivery label, and the guest has an active reservation.
Yes, we are happy to store your luggage for you.
Rooms & Amenities
We do not offer suite-style rooms.
All rooms include a mini-fridge. A microwave is available in the lobby near the breakfast area for guest use.
We do not have rollaway beds, but every room includes a pull-out sofa bed.
Yes, cribs are available upon request.
Parking, Travel & Transportation
We’re located approximately 16.4 miles from Memphis International Airport.
We do not provide airport transportation at this time.
Yes, we offer complimentary shuttle service to destinations within a 5-mile radius of the hotel.
Downtown Memphis and Beale Street are about 24 miles away from the hotel.
Graceland is approximately 18.6 miles from the hotel.
Yes, parking is free for all registered guests.
Pets
The hotel allows up to two pets with a combined weight limit of 75 pounds. There is a $75 pet fee for the first six nights; then a $100 pet fee per seven days afterwards. Dogs, cats, and other small mammals and reptiles are accepted.