FAQs

Check-in begins at 3:00 PM, and check-out is at 12:00 PM.

Yes, the front desk is available 24 hours a day.

The hotel is located in downtown Niagara Falls, New York, within walking distance of major attractions.

Yes, Hyatt Place Niagara Falls is a smoke-free hotel.

Rooms are designed with distinct areas for sleeping, working, and relaxing.

Yes, all guest rooms include a refrigerator.

Yes, all guest rooms feature individually controlled air conditioning.

Accessible self-parking is available on site. Other vehicles may park across the street at the Rainbow Ramp, a City of Niagara Falls–owned garage. Parking may be paid directly at the garage or added to your room bill. Parking fees are seasonal and typically range from USD 5 to USD 10 per day.

Yes, the hotel is within walking distance of Niagara Falls State Park and nearby attractions.

Complimentary breakfast is offered to registered guests. Menu items and hours may vary.

Yes, the hotel offers a fitness center that is open 24 hours a day.

Yes, the hotel features an indoor pool. Availability and hours may vary.

Complimentary WiFi is available throughout the hotel, including guest rooms and public areas.

Basic business services are available.

Yes, the hotel offers spacious rooms and amenities well suited for families visiting Niagara Falls.

Group room blocks, meetings, and events can be requested through Hyatt’s event portal here.

Yes. Dogs are welcome. Up to two dogs per room, each weighing 50 pounds or less, are permitted. A USD 75 fee applies for stays of 1–6 nights. For stays of 7–30 nights, a USD 175 fee applies. Service animals are exempt from fees.

Yes, accessible rooms and features are available. Requests should be made at booking.

Yes, public areas of the hotel are designed to be accessible.

Major credit cards are accepted. Accepted payment types may vary.

Cancellation policies vary by rate and booking method. Please review your reservation details.