FAQs

The hotel offers scenic views from the rooftop lounge on the 8th floor.

The hotel incorporates locally inspired artistic pieces into the decor.

The hotel caters to both leisure and business travelers.

Check-in begins at 3 p.m. and checkout is 12 p.m. The hotel may offer early check-ins or late checkouts based on availability. Please let us know in advance to better cater to you.

Luggage may be temporarily stored on the day of arrival or departure.

Packages should be labelled with the guest's name as it appears on the reservation and should arrive during the guest's stay.

Suites are larger rooms that include an additional kitchenette area.

All rooms are equipped with a workspace. Complimentary Wi-Fi is available for all World of Hyatt members.

Daily housekeeping is provided. Special requests can be shared with the front desk one day prior and will be honored based on availability.

Specified guest rooms and public areas are wheelchair friendly.

All rooms are equipped with a minifridge.

24-hour room service is available.

Rollaway beds are available for King rooms only.

Housekeeping service is available.

Cheddi Jagan International Airport (CJIA) is the main transit hub.

On-site taxi services are available.

The recommended transportation option is taxis.

The hotel is within walking distance of a shopping mall, cinema and sports stadium.

Rental cars are available.

The hotel offers self-parking in a secure parking lot.

An electric vehicle charger is available at the nearby mall.

The hotel does not have a spa.

Guests may walk in at any of the hotel's outlets, reservations are also welcomed.

The pool is open all year.

High-speed internet is available.

All guest rooms are equipped with smart TVs.

All World of Hyatt members may use the World of Hyatt app.

Connecting rooms are available and should be requested a minimum of 48 hours before arrival.

Cribs are available on request and based on availability. Hotel outlets provide child-friendly menu options.

The hotel welcomes all groups and events within capacity. Please connect with the sales team for booking.

The hotel is pet-friendly and allows up to 2 pets per room with a combined weight limit of 75 pounds. Pet fees are US$100/stay, up to 6 nights.

Pets should be on a leash and are not permitted in food or pool areas.

Wheelchair ramps are available on-site.

Service animals are welcome with their certification documentation.

The hotel's standard cancellation policy is 48 hours. 

All guests enrolled in the World of Hyatt program will receive their tier benefits.

Special rates are available. Please contact the hotel sales team.

Early check-in is provided at a fee and is based on availability.