Hotel Policies

The safety and security of our guests and associates is of utmost importance to Hyatt.

This policy is designed for the protection of our guests and associates and pertains to the presence of firearms on hotel premises.

Hyatt recognizes that guests may legally possess firearms for a variety of legitimate purposes.

This policy is intended to create a safe environment for all guests and visitors by providing appropriate guidance over the custody of firearms on our premises.

The open carry of firearms on Hyatt private property is prohibited, regardless of state or local authorities.

Hotel premises are private property. Guests of a Hyatt hotel who lawfully are permitted to possess a firearm may bring such firearm onto hotel premises for storage purposes only. Any guest who is in possession of a firearm on hotel premises is personally responsible for abiding by all applicable federal, state and local laws with respect to firearms in the jurisdiction where the hotel is located and ensuring that:

• All handguns, firearms and ammunition must be transported into and out of hotel property secured in a locked, hard-sided firearm container provided by the guest;
• The firearm is securely safeguarded at all times in a guest room or personal vehicle (except when transporting the firearm into or out of the hotel).

Guests who fail to abide by this policy may be asked to leave the hotel premises. A blanket exception to the restrictions described in this policy statement applies only to law enforcement officers and designated military personnel who are on duty and required to carry firearms in the performance of their duties. No exemption to this policy is allowed for private persons, even those licensed and permitted to carry a firearm and/or, where applicable, to conceal-carry a firearm.

Questions concerning this policy or its implementation may be addressed to Hyatt’s Global Security department.

Your furry friends are always welcome at Hyatt Place El Paso Airport.

*We welcome guests with disabilities traveling with their service animals. Service animals are not pets and are not subject to this Pet Policy. For more information, please contact the hotel.

Fees

For guests staying 1–6 nights, a $100 nonrefundable pet fee plus taxes will be administered. For guests stay 7–30 nights, a $100 nonrefundable pet fee plus taxes and an additional $100 cleaning fee will be administered. For guests staying 30 nights or more, please contact the hotel. To ensure maximum comfort for all of our guests, following the departure of a guest and their pet, there are certain steps we must take to ensure the suite is clean and free from possible allergens. We deep clean carpets, drapes, bedspreads and other linens; we also fumigate the suite. For this reason, we add the nonrefundable pet/cleaning fee to the account during check-in.

Weight Limits

There is a maximum of two dogs with a combined weight of 75 pounds permitted per room. Individual dogs may not exceed 50 pounds. Guidelines for Dog Owners All dogs must be housebroken. Dogs must be on leashes when in public areas. Pets are not allowed in the food service areas or the pool. Your pet must be confined in a carrier if left unattended during the cleaning of your room or you can arrange to be present when your room is serviced.