Hotel Policies

This policy is designed for the protection of our guests and associates and pertains to the presence of firearms on hotel premises.

Hyatt recognizes that guests may legally possess firearms for a variety of legitimate purposes.

This policy is intended to create a safe environment for all guests and visitors by providing appropriate guidance over the custody of firearms on our premises.

The Open Carry of Firearms on Hyatt private property is prohibited, regardless of State or local authorities.

Hotel premises are private property. Guests of a Hyatt hotel who lawfully are permitted to possess a firearm, may bring such firearm onto hotel premises for storage purposes only. Any Hotel Guest who is in possession of a firearm on hotel premises is personally responsible for abiding by all applicable federal, state and local laws with respect to firearms, in the jurisdiction where the hotel is located and ensuring that:

• All handguns, firearms and ammunition must be transported into and out of hotel property secured in a locked, hard-sided firearm container provided by the guest
• The firearm is securely safeguarded at all times in a guest room or personal vehicle (except when transporting the firearm in/out of the hotel)

Guests who fail to abide by this policy may be asked to leave the hotel premises. A blanket exception to the restrictions described in this policy statement applies only to law enforcement officers and designated military personnel, who are on duty and required to carry firearms in the performance of their duties. No exemption to this policy is allowed for private persons, even those licensed and permitted to carry a firearm, and/or where applicable, to conceal-carry a firearm.

Questions concerning this policy, or its implementation may be addressed to Hyatt’s Global Security department.

We want you to feel right at home at Hyatt Place Dallas/The Colony. That’s why your furry friends are invited to stay with us, too. We welcome one dog weighing 50 pounds or less or two dogs with a combined weight or 75 pounds or less, per room. For guests staying up to six nights, a $75 nonrefundable pet fee will be added; if you’re staying from seven to 30 nights, a $75 nonrefundable pet fee will be added and $100 cleaning fee will be applied. For stays exceeding 30 nights please contact the hotel directly at +1 972 773 9986. All dogs must be housebroken.

All guests must be 21 years of age or older, or accompanied by someone 21 years of age or older to check in.

An incidental hold of $15 per night will be taken during the check-in process.

Any unused funds from this amount will be released at checkout.

Early check-n can be requested upon availability for a one-time non-refundable fee of $25 plus tax.

Guests who wish to depart before their reserved check out date must pay a one-time non-refundable fee of $50 +tax.