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Dirty room with no view of mountain in “mountain view” room (see pic)
Room was dirty, staff was rude, offers for accommodating low quality offering were not executed. I would have had a better, more clean accommodation experience if I had stayed at a Motel 6.
Anthony F,
August 2025
Rude staff, subpar room condition and breakfast
Our stay was subpar compared to visits at other Hyatt Place properties. Most of the staff was rude - they rushed through every interaction and acted inconvenienced when we asked for anything. The floor and room smelled of burnt electrical wiring and persisted through our entire stay. The air conditioning in the room was extremely loud to the point that it would wake you up throughout the night. The breakfast was disappointing - it appeared that the room that hosted the breakfast was messy and the food options were unappetizing.
LanAndJess,
July 2025
Great hotel Great location Great staff Plan your stay
The staff went beyond expectations and were very pleasant I would recommend this Hyatt Place and would stay here again. In the midst of construction on Hwy so plan ahead for time schedule
Meander60397522086,
July 2025
Family vacation
It was clean and comfortable, but not anything overly fancy. It's conveniently located to restaurants and attractions. I would stay again.
Jamie O,
July 2025
Great Breakfast
The room was large and clean. The breakfast was the best I’ve had in a hotel in a very long time and we’ve recently stayed in half a dozen hotels. Kudos!
722kathyj,
July 2025
Oasis near Garden of the Gods Park
Quiet and clean hotel close to Garden of the Gods. Great breakfast and staff are responsive to any issues. Parking to accommodate moving trucks like a U-Haul was helpful.
Patti G,
July 2025
Special 60th wedding anniversary!
Wow! My expectations as a Globalist were exceeded. The team went above and beyond to recognize my parent's 60th wedding anniversary with a complimentary bottle of Prosecco, a card signed by multiple team members and a congratulations multiple times during their stay. AJ and Joanna were exceptional! Thank you!
Deb5travel,
July 2025
Recent Stay - Garden of the Gods Rd
Overall, decent experience. The beds are definitely too small; full size and was expecting queen size at the very least. Breakfast was good! The pillows were not fluffy at all and had hard time falling asleep. We had 4 people in our party; 2 adults/2 children. The bathroom sink area and shower area were very small. Not enough room for more than 1 person getting ready. Restaurants very close by!
Patrick L,
June 2025
Good option in Colorado Springs
The room was very clean and a decent size. It had everything I needed (clean towels, hot shower, a place to hang clothes, desk, chair, couch, bed). The heating/cooling worked well. I was able to check in as soon as I arrived. I needed to check out at 3:30am on my departure day to make my flight, and I was afraid I would have to wait for someone to come to the desk, but they were nearby and the checkout process was no wait at all. My only complaints are that the lighting in the room was too dim and the bathroom was quite small.
Rian M H,
May 2025
Way better than expected!
Seriously comfy hotel, not a thing wrong. Not dated at all! Sure, the little "store" and bar are small, but they still have great room service! The bed made me sleep hard, it was very quiet, and the shower was nice and hot. Loved it, would stay there again!
Matt H,
May 2025