Hyatt Place Chicago – Medical / University District

Hotel Policies

Pet Policy

Our pet-friendly hotel welcomes your canine companions.

Fees: $100/stay

Weight limits: 50 lbs/pet

Check-In Time

Guests may check in from 3:00 PM onward. Early check-in requests will be accommodated if rooms are available; however, additional fees may apply.

Identification and Payment

Valid ID: All guests must present a valid government-issued photo ID (e.g., passport, driver’s license) at the time of check-in.

Payment Method: A valid credit/debit card is required at check-in for incidental charges and payment if not prepaid. Cash payments are also accepted, but a credit/debit card is needed for security.

Deposit for Incidentals

A deposit will be held on the credit card upon check-in to cover any incidental charges during the stay. The deposit amount varies by room type and length of stay and is refundable upon check-out, minus any charges.

Age Requirement

Guests must be at least 21 years old to check in. Guests under 21 must be accompanied by an adult guardian.

Reservation Confirmation

A reservation confirmation number must be presented at check-in. If booking was made through a third party, proof of the reservation may be required.

Special Requests

Requests for amenities (e.g., extra beds, room upgrades, etc.) are subject to availability and may incur additional charges.

Pets Policy

Pets are allowed only in designated rooms. Additional cleaning fees may apply. Fees: $100/stay

Weight limits: One dog: 50 lbs

Non-Smoking Policy

The hotel maintains a strict non-smoking policy. Guests who violate this policy will be charged a $250 cleaning fee.

Guest Responsibility

The hotel reserves the right to refuse service to any guest not complying with these policies or exhibiting disruptive behavior.