FAQs
General FAQ
Check-in typically begins at 3:00 PM, and check-out is by 12:00 PM. Please contact the front desk to confirm availability.
The hotel is located at 1175 S Silverstone Way in Meridian, Idaho, near Top Golf and local dining, shopping, and business destinations in the Treasure Valley.
Yes. The front desk is staffed 24 hours a day to assist with guest needs.
Hotel Experience & General Information
Yes. Complimentary breakfast is served daily and includes a selection of hot items, fruit, and beverages.
Yes. Complimentary WiFi is available throughout the hotel.
Yes. The hotel offers an on-site dining option and a market with grab-and-go items.
Rooms & Amenities
Standard rooms include king or two queen beds with a separate seating area and sofa bed. Suites offer similar amenities with a larger living space and a kitchen area with a microwave, full refrigerator, and dishwasher.
Yes. All guest rooms include a mini refrigerator and a coffee maker.
Yes. Accessible rooms with mobility features are available. Please contact the hotel to request specific accommodations.
Parking, Travel & Transportation
Yes. Complimentary self-parking is available for hotel guests.
The hotel is approximately a 10 to 15 minute drive from Boise Airport, depending on traffic.
Taxi and ride-share services operate locally. The front desk can assist with recommendations.
Yes. We have 4 charging stations located near the back entrance of the hotel.
Hotel Facilities
Yes. The hotel offers the only heated outdoor pool in Meridian for guest use.
Yes. A 24-hour fitness center is available with cardio and strength equipment.
Yes. The hotel offers multiple meeting and event spaces with modern amenities, including a 390 sq. ft. boardroom, the 704 sq. ft. Syringa Room, and a 1,378 sq. ft. ballroom.
WiFi & Digital
Yes. Guests may use digital check-in and digital key through the Hyatt app, when available.
Yes. Complimentary WiFi is available throughout the hotel.
Families & Groups
Yes. Rooms with sofa beds and flexible layouts are available for families.
Breakfast is included for registered hotel guests. Please contact the hotel for details on age guidelines.
Pets
Yes. The hotel welcomes dogs for an additional fee of $100 for the entire stay, with limits on the number of pets per room.
Yes. Pet size and weight limits apply. Please contact the hotel directly for details.
Accessibility
Yes. Accessible parking spaces are available near the hotel entrance.
Yes. The lobby, fitness center, and other common areas offer accessible features.
Booking & Policies
Cancellation policies vary by rate and reservation type. Please refer to your booking confirmation for details.
Yes. The front desk can assist with reservation questions at any time.