Hotel Policies

Hotel Standard Policies

Check-in/Check-Out timing*

Check-in Time: 3:00 PM

Check-out Time: 12:00 PM

*Unless specified in standard Hyatt reservation confirmation email or contract with the hotel.

Early Arrival Policy

Early arrivals before 9 AM will be charged one night’s room rate. Arrivals between 9 AM and 3 PM are subject to availability and may incur a fee.

Late Check-out Policy

Late checkouts between 12 noon and before 4 PM are subject to availability, and may incur a fee. Exceptions may be honored if specified by a standard Hyatt reservation confirmation email, a contract with the hotel, or as part of a World of Hyatt elite status eligible reservation.

Pet Policy

Your furry friends are always welcome at Hyatt House Cypress/Anaheim.

*We welcome guests with disabilities traveling with their service animals. Service animals are not pets and are not subject to this Pet Policy. For more information, please contact the hotel.

Pet Fees

For stays of 1 to 6 nights, the fee is $100, regardless of the duration ($100 total).

For stays exceeding 6 nights, there is an additional deep cleaning fee of $100 ($200 total).

For stays exceeding 30 nights, please contact the hotel.

Weight Limits

Only dogs weighing 50 pounds or under are permitted.

The maximum combined weight of two dogs should not exceed 75 pounds.

Firearms Policy

The safety and security of our guests and associates is of utmost importance to Hyatt. This policy is designed for the protection of our guests and associates and pertains to the presence of firearms on hotel premises. Hyatt recognizes that guests may legally possess firearms for a variety of legitimate purposes. This policy is intended to create a safe environment for all guests and visitors by providing appropriate guidance over the custody of firearms on our premises. The Open Carry of Firearms on Hyatt private property is prohibited, regardless of State or local authorities

Hotel premises are private property. Guests of Hyatt House Cypress/Anaheim who lawfully are permitted to possess a firearm, may bring such firearm onto hotel premises for storage purposes only. Any Hotel Guest who is in possession of a firearm on hotel premises is personally responsible for abiding by all applicable federal, state, and local laws with respect to firearms, in the jurisdiction where the hotel is located and ensuring that:

All handguns, firearms and ammunition must be transported into and out of hotel property secured in a locked, hard-sided firearm container provided by the guest.

The firearm is securely safeguarded at all times in a guest room or personal vehicle (except when transporting the firearm into or out of the hotel).

Guests who fail to abide by this policy may be asked to leave the hotel premises. A blanket exception to the restrictions described in this policy statement applies only to law enforcement officers and designated military personnel, who are on-duty and required to carry firearms in the performance of their duties. No exemption to this policy is allowed for private persons, even those licensed and permitted to carry a firearm, and/or where applicable, to conceal-carry a firearm.

Questions concerning this policy, or its implementation may be addressed to Hyatt’s Global Security department.