Hotel Policies

Name: Hyatt House San Juan
Address: 615 Ave Fernandez Juncos Distrito de Convenciones, San Juan, Puerto Rico, 00907, US
Telephone: +1 787-977-5000
Rating: 4.5

Destination Fee

A daily destination fee of $50.00 (subject to change) is applied to each room of your stay in order to provide the following services and amenities, which enhance the guest experience. Please contact the hotel directly for more information.

Daily Shuttle Service to Escambrón and Viejo San Juan
Beach Towel Service provided for guests to take to the beach
Long Distance Calls
15% Discount at Cloud Spa for all treatments
50% Discount on Facility Usage at Cloud Spa with parking included (facility includes Salt Water Floatarium, Rain Shower Hallways, Steam Room, Lockers, and Relaxation Lounge)
Flavored Water in the Lobby
Billiard and Foosball Tables
Virtual Yoga classes with Alo Moves
Use of pool floats and toys
10% Discount (Flyer handed with information) Sail Getways, Catamarans to Palomino, Vieques and Culebra Value is 51.00
20% Discount at Sail Away Private Catamaran, Palomino, Vieques Culebra Value is 100.00

Pet Policy

For guests staying 1 to 6 nights, a nonrefundable pet fee of $100, plus taxes, will apply.
For guests staying 7 to 30 nights, there will be a nonrefundable pet fee of $100, plus taxes, and an additional cleaning fee of $100.
For stays of 31 nights or more, please contact the hotel for details.

There is a maximum of two dogs with a combined weight of 75 pounds permitted per room. Individual dogs may not exceed 50 pounds. All dogs must be housebroken.