FAQs

Our hotel offers all-suite accommodations with full kitchens, complimentary breakfast, and a location that puts you close to Boston, Cambridge, and major corporate headquarters along Route 128/I-95.

Yes, guests have access to on-site laundry machines — a must-have for extended stays. (Fee applies)

Yes, we work with local restaurants, attractions, and vendors to provide our guests with recommendations and exclusive offers. Ask our front desk for details.

Check-in begins at 3:00 PM, and check-out is at 12:00 PM. Early check-in and late check-out may be available based on availability—please ask at the front desk.

Hyatt House Waltham is a 100% smoke-free property. Designated outdoor smoking areas are available.

We accept all major credit cards and Hyatt gift cards. Cash payments must be accompanied by a valid credit card.

Reservations may be canceled up to 24 hours before arrival with no penalty. Some rates or special offers may have different policies.

A credit card authorization is required at check-in for room, tax, and incidentals.

Yes! We are a participating Hyatt House property. Guests may redeem or earn points directly through World of Hyatt.

Yes! We offer apartment-style living with all the comforts of a hotel, including housekeeping, complimentary breakfast, and shuttle service. Our spacious, fully furnished suites feature fully equipped kitchens, perfect for long-term stays—without the need for a long-term lease. Enjoy hotel amenities at an affordable price. For more information, please contact our sales team at BOSXW-Sales@hyatt.com.

Enjoy a complimentary American hot buffet breakfast, featuring a made-to-order omelet station each morning. Our apartments offer flexible billing with no long-term lease commitments and come with professional housekeeping services to make your stay effortless. A dedicated Guest Experience Specialist is available to assist with any needs, while on-site laundry services add convenience. Take advantage of our complimentary shuttle within 5 miles during designated hours and enjoy easy access to major transportation routes and the MBTA. Plus, our 24-hour guest services are always staffed by real humans!

Yes, breakfast is complimentary for all registered guests. Enjoy a rotating hot breakfast buffet with eggs, fresh fruit, cereals, and more. Breakfast is served daily from 6:30–9:30 AM (Mon–Fri) and 7:00–10:00 AM (Sat–Sun).

Every suite features a fully equipped kitchen with a refrigerator, stove, microwave, dishwasher, cookware, and dinnerware—perfect for extended stays.

We offer a seasonal outdoor pool and a 24-hour fitness center with cardio and strength equipment.

Housekeeping service is provided every other day, with refresh service available upon request.

No, we offer a complimentary shuttle service within a 5 mile radius of the hotel during designates hours. Guests are advised to use rideshare services, taxis, airport shuttle services or rental cars.

Yes, we provide complimentary self-parking for all guests.

We’re about 25 minutes (20 miles) from Logan International Airport, depending on traffic.

Yes, we offer a complimentary shuttle service within a 3-mile radius during designated hours. Guests also use rideshare services, taxis, or rental cars.

Downtown Boston is about 25 minutes east, and Cambridge/Harvard Square is about 15 minutes away, making our location central to both business and leisure destinations.

Guests love exploring nearby Moody Street in Waltham with its restaurants and nightlife, as well as attractions like the Charles River Museum of Industry, Walden Pond, Harvard University, and Fenway Park.

Yes, complimentary high-speed Wi-Fi is available throughout the hotel.

Yes, we offer flexible meeting and event space for up to 50 people, ideal for corporate gatherings, trainings, or small celebrations.

Yes, our business center offers self-service printing and copying, and the front desk can assist.

Yes, our spacious one- and two-bedroom suites are perfect for families. They include separate living areas and full kitchens.

Complimentary cribs are available upon request. Unfortunately, we do not offer rollaway beds.

Absolutely! We specialize in long-term stays and offer special pricing for 30+ nights. Contact our sales team for details.

Yes, we partner with many nearby companies in the Waltham, Lexington, and Cambridge area to provide preferred rates for business travelers.

Our meeting space can accommodate up to 50 guests. We offer flexible catering options, including the ability to bring in outside catering.

Yes, we welcome group blocks for weddings, sports tournaments, corporate trainings, and more.

Yes! We welcome dogs up to 50 lbs. There is a one-time non-refundable pet fee. Please contact us in advance for details on our pet-friendly rooms.