FAQs

Our hotel offers all-suite accommodations with full kitchens, complimentary breakfast, and a central location close to Hartford, Springfield, and Bradley Airport.

Yes, guests have access to on-site laundry machines — a must-have for extended stays. (Fee Applies)

Check-in begins at 3:00 PM, and check-out is at 12:00 PM. Early check-in and late check-out may be available based on availability—please ask at the front desk.

Yes! We welcome dogs up to 50 lbs. There is a one-time non-refundable pet fee. Please contact us in advance for details on our pet-friendly rooms.

Hyatt House Windsor is a 100% smoke-free property. Designated outdoor smoking areas are available

We accept all major credit cards and Hyatt gift cards. Cash payments must be accompanied by a valid credit card.

Reservations may be canceled up to 24 hours before arrival with no penalty. Some rates or special offers may have different policies.

A credit card authorization is required at check-in for room, tax, and incidentals.

Yes! We are a participating Hyatt House property. Award night reimbursements vary by occupancy but can be redeemed directly through World of Hyatt.

Yes! Our balcony suites overlook the Connecticut River Valley and surrounding scenery — perfect for relaxing.

Yes, breakfast is complimentary for all registered guests. Enjoy a rotating hot breakfast buffet with eggs, fresh fruit, cereals, and more. Breakfast is served daily from 6:30–9:30 AM (Mon–Fri) and 7:00–10:00 AM (Sat–Sun).

Every suite features a fully equipped kitchen with a refrigerator, stove, microwave, dishwasher, cookware, and dinnerware—perfect for extended stays.

Yes, complimentary self-parking is available for all guests.

We offer a heated indoor pool and a 24-hour fitness center with cardio and strength equipment.

Housekeeping service is provided every other day, with refresh service available upon request.

We’re just 10 minutes away from Bradley International Airport, making us a convenient choice for travelers.

Yes, we offer a complimentary shuttle service within a 3-mile radius during designated hours. Guests also use rideshare services, taxis, or rental cars.

Downtown Hartford is about 15 minutes south, and Springfield, MA, is about 25 minutes north—making our location central for both.

Guests love exploring local favorites in Windsor, as well as nearby shopping at Blue Back Square and attractions like the Basketball Hall of Fame, XL Center, and Six Flags New England.

Yes, complimentary high-speed Wi-Fi is available throughout the hotel.

Yes, we offer flexible meeting and event space for up to 50 people, ideal for corporate gatherings, team meetings, or small celebrations.

Yes, our spacious one-bedroom suites are perfect for families. They include separate living areas and full kitchens.

Complimentary cribs are available upon request. Unfortunately, we do not offer rollaway beds.

Absolutely! We specialize in long-term stays and offer special pricing for 30+ nights. Contact our sales team for details.

Yes, we partner with many nearby companies to provide preferred rates for business travelers. Ask our sales team to learn more.

Our meeting space can accommodate up to 50 guests. We offer flexible catering options, including the ability to bring in outside catering.

Yes, we welcome group blocks for weddings, sports tournaments, corporate trainings, and more.