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This previously was a very good hotel, but of late there have been some changes that make it no different than any other hotel in the area.  First of all, now they FORCE ALL GUESTS TO USE VALET PARKING, which completely eliminates the purpose of having a car at the hotel.  Without IN & OUT PRIVILEGES for guests, using a car downtown is very cumbersome as each time you use it you have to wait for the valet to go and retrieve your car, which can take 10+ minutes each time.  Secondly, the rooms are so tiny that there is no discernible value to being a World of Hyatt member - it's not as if they can upgrade you in any meaningful way.

Owner Response

FORCED Valet Parking for the Loss

Great Hotel location, staff is wonderful.  Breakfast was pretty bad, except the fruit and omelet station.  Waffles were in-edible.  Starbucks wasn’t open on our second day, but there is a location around the corner.  I would stay again, bc the location is so close to Georgetown.  But, plan on breakfast out.  

Service and location was great, breakfast was not.

This hotel is very close to all of the monuments. I thoroughly enjoyed my stay. Housekeeping maintained our room daily and the staff was warm and welcoming each time we returned. I recommend the suite as it's much more spacious than the 2 queen beds. 

Great Location

This place far exceeded my expectations. I was there on business and my daughter and I had the best experience. The hotel and room were spotless and staff was amazing. Would stay there again for sure. 

Great hotel!!

I stayed at the hotel with my daughter so we could do some college visiting. The hotel was in a very good location with Target, Starbucks, and a few restaurants within  walking distance. It was very easy to get to the universities, Georgetown, and DC attractions and it was cheaper than staying right in Washington DC. The hotel was clean and the staff was very friendly. I would definitely recommend this property to a friend..

Great Stay Option

Our tour group spent 4 days and 3 nights in February 2023 and we were checked-in efficiently, treated warmly, and thanks for our business. Our three breakfasts were hot and plentiful and the meals were serviced perfectly by two staff members. In fact, upon our group's departure I was contacted by Simo, from the breakfast staff, who told me he had located a young tour passenger's purse and made sure it was secure until we could return to pick it up. Well done, Simo! Meanwhile, the location is absolutley primo for a group tour of the Capital city. 

Location, SERVICE, Location!

Stayed for 3 nights at the Hyatt Centric Arlington.  Arrived into Dulles and a breeze to take the Metro.  Rosslyn station one block from the hotel.  Easy access to DC.  Hotel very pleasant.  Lots to eat and drink nearby, plus with Metro so close, did not need to rent a car.  That alone saved us about $400.  Would stay here again.

Hyatt Centric - Arlington Very nice & convenient

A great/convenient location.  The room was excellent and I enjoyed a great fare a restaurant bar.  The staff was very helpful and I loved the proximity to the Rosslyn Metro station.  There is a Target close by if you need anything and lots of food option in the area. 

Hyatt Centric on point!

I am a loyal member of another hotel chain, but when I come to Arlington, I stay at the Hyatt Centric because it's a really nice hotel, it's in a great central location, close to a lot of restaurants/stores, and the staff is extremely friendly and helpful.  The rooms are always incredibly clean and I don't hear people in other rooms, which I appreciate.  The breakfast is good too!  I really enjoy staying here when I'm in town!  

Great Hotel!

I am a disabled veteran and came from out of town to help pick up the wreaths on the graves at Arlington National Cemetery. We had the most amazing experience I can ever remember at a hotel. Bartender was incredible with food and drinks. Check in and check out went as smooth as ever. Our truck would not fit in the parking garage but the hotel staff let me park it out front over night and I can’t even explain how truly amazing and helpful that was for us. I appreciate that more than I can say in words and the entire experience really was just wonderful. Thank you for everything and we will definitely plan on staying at Hyatt Hotels every chance we get now!

Incredible Experience on Volunteer Trip

It was a good area with a lot of restaurants around to go for dine but not affected the hotel conditions. We have a quiet nights to rest after long day tour around Arlington and DC area. The breakfast were standart , nothing special.

Quiet area to resting after the hectic day

The hotel is a beautiful hotel with excellent staff. The only downfall is when traveling with children we wish that the restaurant would have stayed open longer. There aren't many options within walking distance or many restaurants still open after 10:00 p.m. we participated in wreaths across America and this was a great location

First time in that area.

We had an wonderful experience during our national sales meeting.  Roger (general manager) and staff are incredible. The food was awesome and the service was impeccable.  I would recommend this property to all.

Wonderful experience

Everything from a warm & welcome check in, accommodating an extra night with a smile, a top-rated bartender, ease of parking, tub in the room, lost & found responsiveness, makes this my favorite spot. 

Memorable Experience

Everything was really nice, the staff always willing to help. It a very good option, the location is great, near to the metro and bus stops. The breakfast has not many options and I don’t like very much  the view from my room, I saw some construction site 

Great location

The room was comfortable and clean.  I like the Caesar Salad at the bar and the house wine is not that bad.  Definitely do not stay just because it includes breakfast.  That leaves a bit to be desired.  A bit of good and bad.  Freshness of breakfast is questionable.

Comfortable and clean.

I brought 17 Senior high schools students to Washington, D.C. for a two day class trip.  The hotel was very responsive to our needs.  All of the cards for the rooms were ready when we arrive and the check-in process was very smooth.  I highly recommend this hotel and we will return again next year. 

Great experience!

Everything was automated, requested an early check - in to take advantage of some the local sites before our family's special occasion. They were very accommodating and even emailed a room number prior to checkin.

Accommodating

This hotel created the right feeling of being welcome.  The service was exceptional.  The rooms were clean and had great views.   I enjoyed my stay very much and would definitely return.  The location of the hotel is central to many great restaurants, and a very short walk to the Rosslyn Metro station.

great location and a feel-good experience

Small unwelcoming lobby, few food options in hotel.  We were there for funeral at Arlington National Cemetery so it fit our needs fine.  Clean and good service.  Manager checked in us immediately after check in which was appreciated. Front desk staff very attentive and helpful 

Close to Arlington National Cemetery

This is a Great place to stay in, great and welcoming staff, clean rooms, very good breakfast with plenty of food and options.
I am a returning guest to this hotel and this hotel always is above and beyond


Great place, as usual

Great hotel with great staff attentive to detail! Would definitely stay again!  Received an email prior to arrival asking if I had any needs with staff being very helpful in allowing me to have late departure due to Zoom call. Room was very clean, great view and good food/beverages for dinner with friendly and outgoing staff. While the airport was close by, the noise was minimal and wasn't a bother. 

Business in Arlington

This hotel has very hard beds, water from the shower is very unpredictable and takes forever to get hot, and the breakfast is extremely high for just he basics you get at other hotels for free. The beds also come with a comforter that makes your sleeping temperature extremely hot.  Very hard to regulate and maintain a resonable  comfort level with this type of bedding.

Not worth the money.

The staff at the Hyatt Centric was very accommodating, friendly and professional. Our check in and check out were super quick and easy.  The property was conveniently located to our friend's wedding venue at The View just a block or so away. Valet parking was convenient. The bar area was a great place for a large group of our friends to socialize between check in and the wedding that evening. 

Stayed for a wedding

We visited the Hotel Centric Arlington for one night this past weekend (October 22). We were in town to bike along the Mt. Vernon trail, in addition to attending a concert at the DC Wharf area. Since we had a lot to do in DC, we wanted to have an early check-in to change into our biking clothes. The hotel allowed us to check-in as early as 9:30 am (by request) with no extra charge! We ended up checking-in around 11am, however, the normal check-in times for this hotels and others nearby was 3pm. We enjoyed a standard King room, but it was on the 14th floor so we were able to have a great view of the Rosslyn area, with the National Cathedral in view too! Parking was a bit expensive, but we felt really comfortable with the security to leave our bikes on our vehicle in the garage. The breakfast was about $20/person, but in our opinion was well worth it. Especially given the prices in the local area, we felt this was a really great value and convenience. Again, if you're looking for a hotel to be able to bike directly from to get to any of the area trails - this is a great location. We literally jumped on our bikes after leaving the hotel lobby doors. Our only complaint, and a reason for docking the sleep quality score, was due to some pretty bad pillows. We recommend to the management that better pillows replace what they currently use. Ours were really flat and uncomfortable. 

Clean, modern hotel with amazing early check-in and great breakfast at a reasonable price!

Hotel was great .... walking distance to everything.  Staff very responsive.  It was an 'easy stay.'   We will stay here again.    

Liked the 24hr workout room, microwaves on every other floor, and fun DC related decor  

Great hotel, great location

Stayed 1 night. Hotel is close to Rosslyn Metro Station. It has easy access to National Mall and Reagan Airport. We took the 5A bus from Dulles without issue. Offered free baggage storage, which meant we could freely sightsee until our flight.

Nice hotel, good location

This hotel was great. The staff was friendly and helpful. They were nice to suggest several options for dining upon check-in. Everything about my stay was convenient. I enjoyed this stay and would love to revisit. 

Stay was too short

Coming into the Arlington Centric, was truly excellent. The front desk, parking and baggage folks were on point. However, the Kitchen... we were members of group and had attendants at buffet breakfast and a buffet dinner were a fail!!! The food was cold or less than warm... No beverage service for alcohol.. I don't drink but others do, and the attendants were less than attentive... While the rooms were clean, and because we were a group, they would wait for us to be last and that didn't work out and it also lacked the attention to detail: tissues.. personal hygiene supplies, even towels, were chased after...  If you want a Holiday Inn at Hyatt prices this is 5 star other wise it's just a place to sleep.

Either Hyatt has lost sight of its place in the business, or this facility's kitchen and rooms staff failed

Decent staff, no real restaurant, but nice Breakfast Buffet and a few dinner options in the bar area. Had a small mix up with reservations when extending visit, but it all worked out in the end. Staff was friendly and attentive.

Decent Hotel for the Arlington, VA area.

Went through many plates before I was able to find a clean one, eggs were dry and appeared to be powered. Had to use spoons to select bacon and sausage, really ? Couldn’t find fork or tong? Awful food

Don’t eat here,

I have stayed at the Hyatt Centric Arlington for many years, but the pandemic intervened.  It was so good to return and be welcomed by the staff as if I were coming home!  Everyone was warm and friendly, the room clean (with an air purifier) and comfy, the breakfast buffet sumptuous, and the price much better than inflated rates in DC.

The Best Value in DC Area

Location was great for sightseeing and using the underground trains. The coffee cafe and bar were good gathering places for friends. The staff was helpful and pleasant, even offered us umbrellas when it rained.

American Womens Club of London Reunion

The hotel is old and the rooms are small and not good value for money in my opinion. The elevator also broke during our stay. The location was amazing. Close to great restaurants and coffee shops. Wouldn’t recommend.

Great location, not so great hotel.

Never happy with paying for hotel parking and over rated cost for breakfast. Two positives: hotel was perfect for our nearby event and elevators were quick.  Hotel close to restaurants and general shopping if you forget anything.

Hyatt Centric Arlington

Only complaint about the staff is that I wish they could have been more informed about the area, restaurants, etc.  Just a very expensive stay especially parking fee.  Breakfast was good, room clean, hotel good.  Good proximity to Metro.  

Quite an expensive stay

Great Location near center of Arlington, right next to DC Metro, and near Georgetown.  Nice hotel at a fair price.  Nothing special, but very adequate, clean, and good service.  Staff was friendly and helpful.  Convenient parking, but not cheap.  Breakfast was rather poor, but there are several better options nearby.  Bed was OK but could be softer, and there is some mild noise in the AM from main approach to Reagan Airport, but that will be true in most of this area.  Great for business, good for personal travel if budget & location are primary concerns and you can use the Metro.

Great Location, Nice Hotel

Good spacious room, comfortable matress and great breakfast BUT we got several dirty, stained towels, and teenaggers on a school trip being placed in the same floors as the regular guests and mingled around the floors.
We got knocked (yes, not called) on our door on the day of our checkout by someone from the front desk at noon, But we had already arranged a late checkout (at 4:40 pm) with the management. This caused embarrassement.

Not a quite good experience

Staff was amazing especially Hakim at hotel bar. Room was very clean , food was wonderful. Anything we requested Example extra pillows, towels was accommodated immediately Will definitely stay again . 

Excellent hotel

Very quiet room, comfortable bed, convenient dining and bar options and hallmark Hyatt service make this a favorite destination when visiting Arlington. The conveniently located Rosslyn Metro stop is another plus.

Quiet and Comfortable

The Hyatt Centric is close to so much and is so walkable to restaurants, metro, Iwo Jima statue, Key Bridge, a Safeway grocery store and a Target.  I worked in Rosslyn years ago and it was more business than residential, now it seems to be quick the place with everything you would need in close proximity.  

Great location for a stay in the DC Area

Always pleased with the cleanliness and comforts of a Hyatt hotel, this was no exception. I didn't think the Centric would live us to my experiences staying in Grand Hyatt and Hyatt Regency properties, but this stay in the Hyatt Centric far exceeded my expectations.

Happy Hyatt Stay as always

Rooms are fairly standard, but I think their beds are very comfortable.  I do like the light under the bed that comes on when you get up in the night.  I've stayed at this hotel a number of times and the staff always treats me like family, but they seem to do the same for someone that is there for the first time.  Hakim and Mohammed in the bar/restaurant stayed in good spirits even though they were sometimes overwhelmed by a larger group than normal.  Emee at breakfast is always cheerful and friendly in providing service.

Excellent Service

This hotel is very convenient to Georgetown, DC, and good restaurants in Rosslyn.  We took a lovely walk to Roosevelt Island.  The room was clean and the bed was very comfortable.  Everyone was friendly!  

Excellent Hotel

I love this hotel! The location is great and so close to the Rosslyn station. The rooms are clean, the restaurant is very good and the breakfast at Cityhouse was amazing. The staff and valet services are superb. 

Fabulous!

I had an amazing experience at this establishment.  The staff were friendly, accommodating, and knowledgeable.  I am so glad that I stayed here and did not get swayed by some of the bad reviews.  My room was exceptionally clean and huge! The bed was comfortable and the bathroom was walk-in accessible.  The best part of my experience was certainly the staff friendliness.  All of them appeared very happy with their jobs and went out of their way to be friendly every time I entered the lobby.  

Don't believe what you read elsewhere!

Thank you for hosting an awesome stay this past weekend. A funeral at Arlington brought us to town. The "Centric" hotel was just perfectly located for everything we needed/wanted to do in DC. I would absolutely stay again.

Great stay

The Hyatt Centric Arlington is extremely convenient for a visit to DC, just minutes for DCA airport and just a quick trip into Central D.C. The hotel was clean and pleasant. Breakfast was served starting at 6:30, which was great, as I'm an early riser!

Great location and lovely hotel

I recently stayed at the Hyatt Centric Arlington for a business trip.  Staff were very courteous and answered all my questions (even the dumb ones) with smiles and respect.  The room was nice and clean, bathroom a little small, but it's a hotel.  Food at the bar/restaurant was delicious and the bar tender had a great sense of humor!  It's nice to be away from home and still feel comfortable and relaxed.

Nice, clean hotel; great rates too!

The breakfast buffet was underwhelming especially since it wasn’t complimentary. Having a standard menu or a free buffet would be more reasonable. The fitness center was fine for what it was. Plenty of cardio including a peloton 

Fine but the breakfast buffet should be free

Friendly staff who worked tirelessly to make sure my stay was great.  The accommodations and rooms were very good!  The location was great for work and business needs, as well as close to restaurants and historic sites.  It was clean and well kept.

Hyatt Centric Arlington - Consumer Centric

Awful pillows. No housekeeping service. No restocking of coffee or toiletries.  Lobby bar more like a cafeteria vibe. Constant busy signal when calling Geist services and front desk. And they charge $300 for “all this”. Wow. 

Mailing it in

Was greeted by multiple staff members who guided me to the check in desk. Only took a few minutes to check in. Self Parking was easy and Hotel is located near some nice coffee shops. Walking distance to many Arlington Cemetary and Georgetown. 

Gem in Arlington

Great experience, good location, good breakfast, super helpful staff. The place was full and the staff keep their cool attitude, check in and out was quick. The hotel is a short taxi ride from sights and museums.

Great place to be at DC

very disappointed in this hotel, room was not clean, carpet not vacuumed and bathroom floor had hair left on it. No daily room cleaning unless you specifically request. Not a four star at all! Could not recommend

Very dirty rooms

I really enjoyed how helpful and kind everyone was as far as staff. Simo the bartender was so much fun to talk to. The only thing I didn’t like was the price for parking, it was too expensive. Also breakfast which is your common “free breakfast “ at any other hotel was too expensive so for me. Other than that the stay was amazing! 

Much needed vacation celebration

The service at Hyatt Centric Arlington was excellent.  The rooms are nice; clean and comfortable -though the hotel seems to be aging a bit.  There are plenty of restaurants nearby, walking distance.  My large family stayed here to attend a service at Arlington National Cemetery.  The location was perfectly suited for that.  

Most Courteous service and great DC/Arlington location

We spent 4 nights in the Hyatt Centric, the location couldn't be better if using the Metro to get around. The entrance is just down the street.  The front desk staff was very friendly and helpful.  The bed and room were clean, comfortable and pretty quiet. Great water pressure in the shower.  My recommendation to the hotel, get better pillows.  There were all ranges of priced restaurants within short walking distance. We didn't eat in the Hotel restaurant, but the bar prices were pretty good.  We didn't feel unsafe walking the neighborhood after sunset.  We would stay here again if we were to visit Washington D.C. in the future.

Comfortable Hyatt, with great location

This was my second stay at the Hyatt Centric Arlington, and the staff is very friendly and professional.  Our room was updated and clean, and the bar surpassed expectations.  We will definitely stay here for our next trip to the DC area.

Welcoming and helpful staff with updated room

I would recommend anyone interested in visiting DC to stay here. Staff members are friendly and helpful. With the Metro station less than 2 blocks away, you won't have to Uber anywhere. Lastly, if you need to pick up any incidentals, Target is close by.  Starbuck lovers will definitely appreciate this location.

Perfect Location

It is walking distance from metro station but other than that, I don't see any reason why I stay here again. Breakfast buffet was mediocre or bad and the room is not surprising. If you are an elite member of Hyatt, I recommend you should check out other options near this hotel. 

Good location, mediocre service and breakfast

Right in the middle of everything. 
Very nice Hyatt hotel.  Excellent snack selection.  Good breakfast.  The room was VERY nice.  Excellent mattresses and bedding.  Very LARGE bathroom.  Overall, a very nice stay.

Excellent Location

Though I was only in town for less than 24 hours, my stay was very nice. I had two bottles of water awaiting me in my nice, clean, airconditioned room after a fast and friendly front desk check-in with restaurant guides, information on in-hotel dinning options and maps to near by locations. The room was the appropriate size with two queen beds, very clean and  had a very nice view of the streets below and building and businesses surrounding the hotel. I had to iron my suit for the next day and used the in-room ironing board and iron. The next morning, I made coffee in my room with coffee pot and coffee supplies provided as I got ready for the day. I had supplies of shampoo, conditioner, body wash, soap and lotion provided by the hotel and a hair dryer if needed.
As I went to check out, the staff again were professional, friendly and offered to hold my luggage while I attended my business meeting. The staff went above and beyond to make my stay pleasant and the location would be perfect to come back for a site-seeing trip around D.C. as the location was less than 2 miles from D.C. in a beautiful section of downtown Arlington with a great many restaurants close by. When I return with my family to do this trip, we will stay at Hyatt Centric Arlington.

Nice, clean, centrally located hotel

Nice place to say, very welcoming staff.  Does not clean your room daily, you have to ask for it. Did not restock supplies as needed.  Could hear other hotel guests due to doors not being more sound proof. The bed comfort level was amazing. 

Hyatt Centric - Arlington

Safe, clean upscale hotel with modern decor, full amenities,  and excellent customer service. Great location with easy access to Alexandria and Washington DC within 15 to 20 minutes. On-site parking  with designated parking for oversized vehicles was a great plus.

Hidden gem nestled in Rosslyn.

This Hyatt is centrally located in DC.  Next to Metro.  Breakfast was delicious and staff very accommodating.  Views from upper floors were fantastic.  We had a room on the 15th floor and the only downside was that the room was quite small for the 4 of us.  I believe it to be the smallest room I have ever stayed in, in a hotel. Overall, a great place to stay while in Arlington!

Beautiful hotel

Highlights: friendly staff, fantastic rooms, great breakfast, and superb location. The decor and design of the common areas and rooms are well done also. When I'm in the area again, I'll return here. The breakfast was better than similar hotels. 

Excellent stay

I enjoyed staying at Hotel.  It was Clean & Quiet.  There were plenty of places to eat in walking distance.  Also, grocery stores near.   We had wedding in Washington and only took about 10 minutes to get to the venue. 

Great stay and view

I was very impressed with the staff and service at the Hyatt! The went above and beyond to be helpful and courteous. Robert at the front desk and Hakeem and Siso at the bar/restaurant were particularly friendly and helpful. I had a great experience and will definitely go back! 

We went to DC for a family trip (Mom, Dad, 12 and 9 year old) and were happily surprised with how easy it was to get in and out of the city. Metro was super close, and it was less than $10 to take an Uber to the Lincoln Memorial! Could walk to Arlington. Breakfast was good, clean and the staff was very helpful. Half the price of a hotel in the city. Would absolutely stay again.

Perfect location!

What a great place! We stayed here for our wedding and had a great experience.  I was the father of the bride and was very nervous but the staff were so helpful. Great front desk staff who were always patient and kind.  Was treated so well by everyone.  The location so near the metro was a major bonus.Highly recommend staying here.  

Super Place to Stay!

Come with extra $ in your pocket; the breakfast is more expensive than you imagine (but about as good as you imagine), and parking is WAY more expensive than you expect. It is a terrific location, though, so I suppose a little premium is to be expected --- so expect it!  Note that the Rosslyn location means DC is really accessible . . . and you'll be sleeping, or trying to sleep, in the landing pattern for DCA.

Good, Not Great

Room was small but okay..  Smelled old and stall.  Instead of moving me they came and sprayed the room..  But it was located close to school but parking was very high.  I stayed at this location 6 years ago and it seems like the rooms were larger and definitely did not have that old smell.. 

Georgetown Graduation

Great hotel right near the Iwo Jima Memorial.  Easy check-in, clean, very helpful team.  The room was great and reservations were problem free.  The food service is a little limited, but lots of places to eat very near by. 

Great Stay

Great location, convenient to metro and the staff provided excellent customer service! It was a simple and inexpensive process to get from Ronald Reagan Airport to the hotel on the metro system and our room was ready for us to check in early. The person checking us in went out of their way to make sure we were happy with our accommodations.

Great location and customer service

I normally stay at this Hyatt for 1 week each month for business. This week’s room is not something I expected from my previous experiences. There was no hot water in my shower, and no room cleaning for the week. 

The room was very tight, and a mini fridge was installed at the head of the bed that was very noisy throughout the night.

Disappointed with my stay.

Clean, classy, cozy, and convenient with a happy, helpful staff ready to answer questions on everything from breakfasts, brunches and bars, to sights and entertainment, and various transportation options.  Located close enough to see it all but far enough for a good nights sleep    

Hyatt Centric perfect for family celebrating college graduation

The Honor Movement foundation held their check in event for the Memorial Day mission of remembrance here and the hotel staff and bartenders were skimming money.  Overall  rooms were okay, but not the staff.

Don't Hold An Event Here

We stay at the Hyatt Centric for our daughter’s graduation at Georgetown. The location was an easy walk over the bridge into the Georgetown campus. The front desk was exceptional both prior to arrival when I had a few questions and all throughout our 5 days stay. We had 3 rooms with multiple family with us and all had a great experience. Rooms and common areas were all very clean. Staff was excellent. Great experience post COVID hotel experiences 

Hyatt Centric for Georgetown graduation

The hotel is nice and in a good location. Mohammed at the bar is great and knows how to make an excellent cocktail. The only issue we had during our stay was the air conditioner kept turning off during the night and it would get hot in our room. 

Would stay again

Great location, professional staff and comfortable, clean room. Really nice bar/restaurant with great views. So close to Georgetown - a 10 min walk. Steps away from the Rosslyn metro - we were in Washington, DC in 10 mins.! I will definitely visit again!

My experience

Just like the title. Worth the price, don't skimp on your stay within Arlington/DC area. Hotel is conveniently placed in a nicer side of town. Food and entertainment nearby as well. Drinks and food where good at the hotel.

Nice, clean, professional

Does all that is necessary for a business trip but it lacks any character.  The lobby is cramped and the gym is tiny.  Rooms are fine and the staff are friendly.  So I'd say that, overall, it is adequate.

Useful for Business in Arlington

Front desk called me down to front desk around midnight to tell me there was a suspicious call from my room. I went down and she said oh never mind. I went back to room scared to death thinking someone may be watching me or they did it as a scam to go in my room and steal something when I went down. Either way I asked to speak with manager Christine, she was very unhelpful, said she would call out to midnight shift to get story and get back to me. When she called me back she said in an accusatory manner, I saw you had visited to hotel store around 11, in a tone as if to say, you were up anyway. She also asked if I had had any interactions with front desk. I told her just paying for the item. She said, well the girl called me down by mistake and she apologized. That was it!! My entire family was staying at hotel as by brother lives up the street. We were all disappointed at the interaction and will look for different accommodation's next stay in Arlington. Terrible management and customer service.

Nice hotel, terrible customer service.

This hotel offers clean, comfortable rooms with a great view, outstanding customer service, and it’s in a great location. My elderly mother and my sister arrived late and the room was comfortably cool. Both were chilly so the staff brought extra blankets and warm robes up right away!

5 Star Hotel in Arlington

This Hyatt property delivered. Great amenities, clean rooms. Helpful staff. I very much appreciated the proximity to the Rosslyn Metro Station—great accessibility to surrounding area. There was also a Target and Safeway nearby which was great. 

Great Stay.

For being a larger city area I was surprised by how quiet the hotel was. My 7yr old daughter and I stayed and by the time 8pm rolled around things were quiet and it was very easy to fall asleep. The room was clean and modern. The only negative was the $20 a person breakfast buffet. Save your money and go to Panera right around the corner from the hotel and next to a metro stop!

Nice, clean and quiet.

We had a great hotel stay! Our team here on business. Robert, at the front desk, was particularly recognized for his outstanding customer service. I would highly recommend this location. The surrounding eateries are nice too.

Great business trip.

I've stayed at the Hyatt Centric multiple times and would highly recommend.  It is very clean, and the staff is friendly and knowledgeable.  The convenience of being so close to the Metro is just a bonus!

The staff was very nice. I would stay here again. There is a parking garage and plenty of eating places nearby. Quick access, just moments away from major monuments without staying in the heart of D.C. around all the traffic. 

8 stars overall

great place to visit when in DC, everything is very close and just a subway ride if not.   The location of the hotel gives great views of ARLINGTON VA which is receiving a facelift in 2022. New places and new faces.  

LOVED IT

Great place to stay when visiting the D.C. area. Very close to downtown DC as well as Arlington National Cemetery. Enjoyed my night here and will definitely stay here again when visiting the D.C. area in the future.  

Conveniently Located Hotel

Staff were patient and accommodating, helping set up a private breakfast for out of town wedding guests. An area of the restaurant was reserved for us where we could enjoy breakfast and conversation. We were allowed to occupy the area for more than two hours enabling guest to join in at different times. Restaurant staff were attentive but not intrusive.

Out of town wedding guest experience

We came to Arlington for a family wedding. Our stay at the Hyatt-Centric made this special occasion even more special. This is due to the helpful and friendly staff and the comfortable rooms. We would definitely recommend the Hyatt-Centric to people, and we look forward to returning.

Would Stay Again

Great looking hotel from the outside. But from the convaluted and confusing garage to the dated room it was not a great experience. Great location and fine hotel if you're not picky. But certainly average room quality. One nice detail though was the good bedside connectivity.  

Beauty is Skin Deep at this Hotel

Friendly front staff, clean and up-to-date rooms.  We did not realize until we arrived that a free breakfast was included in our stay.  It was an easy Metro ride to Arlington Cemetary and to the Smithsonian museums and monuments.

Excellent Stay

Literally a block and a half from the Roslyn metro stop you can get almost anywhere touristy in very short order. The area around the hotel has plenty of food options as well. The bartender Hakim did a great job as the only person working the bar even with a large group and other tables.

Great place close to the metro

The advertised pictures were not the reality of my stay.  Exposed wires,  broken/frade insulation hanging in the parking garage.  Loud AC unit in the room keeping me up at night.  Thin walls and doors allowed drunken guest to come into my room.  Had to remove my trash daily. 

Unreal

I highly recommend this hotel. Very safe location, close to metro and nearby restaurants. Within walking distance of many things. Clean rooms, privacy, and very quiet. Peruvian, Greek, American and Mexican restaurants nearby, as well as grocery stores