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Staff was great! Pillow not too good, but it is a personal preference.
There was an issue with check in, although they gave me a discount to fix it. Variety of food, coffees, and drink was great. Easy access to shopping malls and grocery stores.

Good for short stay

This is probably one of the nicest hotel in San Salvador. I would definitely come back here on my next trip. Friendly staff, walking distance to clothing stores, restaurants, pharmacies. The location is also very centric to all touristic places near the capital. The salvadorean decor added that special touch to make it very unique to all the other options out there.

Nicest Hotel in the Metro Area

The hotel is very new and the staff are very nice. Breakfast is awesome as well as drinks at the pool bar. The maids keep the rooms very clean and go out of their way if you need anything. The staff at the front desk are very courteous. 

Owner Response

Staff was friendly and very accommodating.  Rooms were clean and spacious. Food was good and service was great. Had a very pleasant 2 nights. Highly recommended if staying in San Salvador. Shopping mall located within walking distance.

Hyatt Centric San Salvador

Every thing in the hotel is perfect! It’s new and modern, with a good touch in furniture. My wife and I took breakfast and is delicious. Parking it is under the hotel so you would not have problem with rain. And the pool has a great view. Rooms are clean and not all but some of them have a great view too.

Excellent!

Great hotel at a great location with friendly people throughout the facility. The room was very comfortable and clean. The common areas were outstanding! My favorite part was the pool area, overseeing some parts of San Salvador with a great bar.

Felt right at Home!

This is a great place to stay.  The building and vive is modern, the entire staff is always friendly and helpful.  I would definitely recommend this place for you.  The best part is that you are only minutes away from everything, the food and beverage selection is good.  You can taste a bit of everything 

The Best Place to stay In San Salvador

This is a beautiful hotel. The staff was amazing and helpful. Let’s talk about hotel food…hotel food is usually awful but when I tell you everything at the hotel was amazing. We ate tacos by the bar with some piña coladas. I did say some because after drinking one we ordered 2 more rounds. On another night we opted to stay in our room and order room service and it was exceptional!

Awesome stay at Hyatt Centric San Salvador!

I and my girlfriend stayed here for 4 days. The hotel is beautifully decorated and very clean. Their customer service and housekeeping were very nice. I recommend that everyone visiting this country should stay here.

Beautiful hotel, Excellent customer service

During my stay were a couple days that the whole hotel run out of hot water, according to them was due to a major malfunction on the hot water system, but even when they fixed the issue the hot water still running in cycles that goes from really hot to really cold.

Trip to El Salvador

We are very pleased with our stay at the Hyatt.  The hotel is at a great location and in a local mall.  Service was great and staff were amazing and very attentive.  We are looking forward to next years trip and intend to return to this hotel.  

Amazing Family Vacation

We now know why it's the Hyatt Centric!! It's central with everything right around the hotel. Fantastic and very safe location and we will definitely stay at this location again or when we do go back for another visit!

Everything in one fantastic place!!

The hotel is new and has numerous amenities. The staff are amazing and extremely hospitable. The food they provide wether it’s the breakfast buffet or something off the menu was always hot and prepared as ordered. 

Unexpected delight

We spent a night with my wife to celebrate our anniversary. The hotel is on perfect condition. Everything looks clean, and properly functional. Loved the fact we could enjoyed a great cup of coffee, delicious dinner and even a trip to the pool without leaving the place. The modern look plus the extra welcoming personnel made this visit a great one. Def would recommend this experience to friends and family 

Great place to rest and enjoy

We had a great stay at Hyatt Centric hotel it exceeded our expectations. Room was comfortable and clean.  the pool and the ambiance around the pool was excellent for our day of relaxation. Having shopping center next to the hotel is really convinient.

Great hotel

They Hyatt just opened in 2022, so it new, clean, and well appointed. A great place to stay for business or pleasure. I stayed three nights. The breakfast is varied and healthy, the wifi is excellent, and the staff are the best!

Wonderful hotel in downtown San Salvador

* I practically live here is this Hotel. Every Check in, right up to the Pool & Restaurant Staff Members are truly the BEST in this Business in SALVADOR. You will not regret the Best BREAKFAST anywhere. Applause to Chef LUIS Z / service staff of  YAKII, ABI, CONNIE, MICHEL  WILLIAM…..& Bar Staff of Jacqueline, Sam & Salvator…… Front Desk Leader Alejandra & Staff completely awesome.   

THE BEST OF PROFESSIONALISM, PRIDE & ELEGANCE IN SALVADOR

The rooms were up to date and very clean. Service was top notch! Coffee island with barista was especially nice for early morning departure to business clients. Full breakfast with many choices and a local flavor as well. The bar was fully stocked with choices of spirits, wine and local and imported beer. 

Awesome clean rooms and service

I would highly recommend this hotel not just for the rooms, but for events as well. Food was great. Staff were amazing. It is in a great location. The room as impeccable and had a REAL hairdryer. I would stay here again in a heartbeat. 

First time in San Salvador

It was my first time in El Salvador and the Hyatt Centric Hotel made it great. The hotel was clean and the employees were friendly and helpful when we needed it. The buffet was delicious and with a lot of options. The connection to the mall made it convenient. 
I will absolutely stay at this hotel when coming back to El Salvador!  

Great experience

If you want a nice stay at San Salvador, you don' t have to miss Hyatt Centric: Friendly staff, delicious food, excellent cleanliness and best location. You have to live a Hyatt experience and you won't be disappointed. 

Excellent hotel

Awesome service happy we stayed here while in San Salvador.
Rooms and public areas clean modern really nice . Really nice staff very helpful and always informative.
If I want to be picky I could say that they should put more National food on they’re menu. Everything we ordered to eat at breakfast, lunch and dinner was excellent. I am just saying it would of been nice to have more food from El Salvador . The pupusas where great but they’re are more things that can be added at least as appetizer’s 

Oct 2022 Vaction

I definitely recommend this beautiful clean hotel is one of my best hotel in  El Salvador. with a nice view a beautiful pool with a nice view from the terrace, restaurant inside the hotel with exit from the hotel to the mall and bar.

excellent

That is what my son told me after our visit. We really enjoyed our time at Hyatt. He was so happy with the breakfast buffet and pool area. We love the location. Walking distance to stores. Excellent service!

They make it perfect!

I love my experience at the Hyatt Centric. Based on my experience at the different luxury hotels in El Salvador, this one is the best. I loved how beautiful the entire hotel is, from the entrance to the rooms. You can tell everything is new. The room is designed so well and feels cozy. Amazing bathroom and view. I liked the location, within walking distance of “La Gran Via” which is full of stores and restaurants. Ubers to Bambu area is around $2. The pool is beautiful and the view especially at night, even with bar next to it and comfy seats to lounge. The gym is great. My only complaint would be that breakfast was not included which surprised me and costs $19.99 per person I believe. Food was good and so was the service. Overall I highly recommend, just look out to make sure breakfast is included in your amenities.

Best Hotel in El Salvador

I love staying at Hyatt hotels, but this exceeded my expectations.  The Hyatt in San Salvador is a shining example of incredible customer service.  I had wonderful and delightful conversations with every member of the staff beginning upon arrival.  From the staff at the front desk, restaurant, cafe, bar, pool and housekeeping all presented a perfect picture of what a Hyatt Hotel should be.  I am looking forward to returning to the Hyatt Centric in San Salvador very soon!

High Rated Hotel

Since we arrived we were greeted by the friendly staff who made us feel at home and welcomed. We then headed to the pool bar which offered a great variety of drinks; and the pool had a really nice view. Our room was full of amenities which ranged from bathrobes to a keurig coffee machine. Ordered room service which took them less than 20 minutes to arrive. Definitely an excellent or I may say the best choice in the city.
PS food was great!

Best choice in the city

The staff at the Hyatt were amazing, they greeted me every morning and afternoon when I came back from work.  The hotel is in a great area walking distance to malls and restaurants, I would highly recommend this hotel when staying in San Salvador. 

Extended Business trip to El Salvador

This is by far the best Hyatt I have stayed at! Everything about the hotel surpassed my expectation and the staff was just so friendly and helpful. My family and I loved it so much that we stayed a second time. And did I mention the location is perfect!

AMAZING!!!!!!

Great place to stay will be coming back to this hotel as i travel front desk gives you a warm welcome on your arrival, everyone here seems to love their job always big smiles trying to help you out on everything THANK YOU! 

outstanding

Hyatt Centric in San Salvador is located across from La Gran Via shopping plaza and is a great place to stay offering modern amenities and comfortable rooms. Our group stays for weeks at a time and we've come to love the service and hospitality offered at this location,

Great place with great people

The hotel was recently open and the place looks nice, not your typical Hyatt hotel like in the US... 

Service and employees are really nice and helpful with questions.

The 3rd floor have the bar right next to the pool and is great.

Definitely I recommend this Hotel

Brand new and cool vibe

It's a really nice and new (2 months) hotel.

Pros
- nice and quiet rooms
- safe
- nice pool
- nice gym
- nice staff

Cons
- the location is more of a suburb of san Salvador but close enough
- growing pains as they are new, for instance I was charged twice for my room, one by a third party and one by hotel, they are reversing the charge
- the breakfast isn't included and is kinda expensive.  And I wish they were more consistent with attention as a lot of times I had to ask for coffee.  No big deal but it's something to improve
- price, it's a little more expensive than the other hotel I stay at, the Barcelo

It's a nice hotel and I would stay here again.  I would like to give a shout out to Carlos who was the first person we met when we got there and took our bag and showed us the room.  He was very kind and attentive.  He treated my friend really kindly and helped him find me at the restaurant when my friend couldn't locate me.  Just a nice and pleasant man and the type of employee that you like customers to meet first as it creates good first impressions

Nice hotel

Highly recommend Hyatt San Salvador when visiting the country. The personnel starting at the front desk treated me as if I were family. At the restaurant the employees made it an effort to learn my name and treated me as if I were their personal family. 

Exceptional

The hotel was new and very nice.  The decor throughout was very well decorated.  The hotel room was really nice with an awesome view of the city.  The pool rooftop was amazing.  The shopping center was right across the street with great restaurants and clothing stores.  I will definitely stay again.  

Very Nice

This newly opened hotel is fantastic. I often opt for non-chains when I travel, in order to get a more local experience. But this Hyatt Centric does a great job of incorporating local vibes and flavor.

Beautiful hotel, and sparkling clean. Rooms are large, attractive, and very functional. The beds are comfortable, and I slept great with the black out shades.

What really ensures the 5 star rating though, is the staff. They are A+! From the doorman to the front desk staff, security, restaurant staff, and the barista, and everyone in between, I encountered warm smiles and greetings everywhere I turned. That’s truly what makes a stay memorable.

Oh— and the food is great too!

Great choice!

Terrible service quality; lack of English speaking staff.
Anything you ordered takes ages
You get weird answers for things you try to order and they never get delivered or get delivered after an hour even for simple items as a coffee while sitting in restaurant

Immature at the least - They are still learning how to run a hotel

I traveled back to El Salvador to visit my family. I decided to stay at the Hyatt hotel to enjoy at the capital San Salvador. This is a great location with wonderful service. I love that it is inside a mall. You don't have to go anywhere else. I am coming back soon

Great location with wonderful service

They have one of the best buffet breakfast at this area, they had pupupas and were delicious, the crew is very friendly and helpful, from the police man at the entrance to the room service lady they are all very nice people! 

Great breakfast buffet

The location of the hotel is in a very safe area with lots of shops and restaurants. safety is a very high priority for Hyatt. 
This was my first time in this hotel, and my impression was outstanding, it surpassed my expectations!


great stay

This hotel is one of the best I’ve ever stayed at. Service, room, and food was beyond my highest expectations. I would recommend this to any person traveling to El Salvador. They also have an amazing pool with bar service and a gym that has everything someone would need to stay in shape as well as recover!

Incredible

The entire hotel is very nice and kind of modern/tech but still in construction so parking and check in was a hassle.  Getting bags from parking lot to hotel room another hassle.  Everyday parking was far away and complicated.  I hope when the direct elevator from parking to the hotel gets functioning this will not be a concern.  Rooms are a bit small for pleasure/traveling couple.  Beautiful colorful hotel.  

Pleasant

Todo, absolutamente todo perfecto y hermoso. El desayuno, las instalaciones, el personal, la limpieza, la decoración del lugar, todo funciono a la perfección. Es un Hotel mas que recomendable y volvería sin dudarlo

Super recomendable

エルサルバドルは行ったことがないから、まぁとりあえず行ってみるかと、サンサルバドルを中米旅行の日程に適当に入れ込み、ほとんど期待していなかったのですが、綺麗で効率的な空港に着いた途端、印象が変わりました。そして、このモダンで清潔でアート溢れるハイアットホテルでのお陰で、サンサルバドルでの滞在を十分に快適に楽しむことができたことを特筆したいと思います。

今回デラックスキングの部屋に滞在しましたが、熱々のお湯ががたっぷりと出るシャワーに感動し（中米ではいくら高級なホテルでも、こんなに素晴らしいシャワーを持っているところはあまりないと思います）、部屋にはたっぷりと電気プラグもUSBプラグも、冷蔵庫もあり、バスルームにはLEDミラー、体重計、バスローブ、スリッパを含め、必要なものが全て揃っていました。

朝食（部屋代に含まれている）、夕食ともホテルでとりましが、メニューも比較的豊富で、サービスも、味も良かったです。特に朝食のバフェはプレゼンテーションが素晴らしく、全てが美味しかったです。

またショッピングセンターの隣で、ちょっとしたカフェやレストランが近くにあったのも助かりました。

観光地まではちょっと距離がありましたが、ホテルが手配してくれた知識豊富なガイドさんがあちこちと案内してくれたのもとても良かったです。

モダンで清潔で快適なアート溢れるホテル

Encantados con la ubicación, diseño de habitaciones y servicio. Nos quedamos con las ganas de pasar un par de días más para disfrutar de las otras amenidades del hotel. En general muy complacidos y satisfechos.

Encantados

En el hotel Hyatt Centric de San Salvador me brindaron un excelente servicio, el hotel es muy lindo, moderno y cómodo. Una estadía 5 estrellas, recomendado para todo tipo de viajes a San Salvador (Familiar, pareja, negocios).

Excelente estadía, muy bien atendidos.
Área de piscina encantadora tipo lounge.
El personal muy atento siempre con un saludo y una sonrisa.
Sin duda buscaría Hyatt Centric para mi proxima estadía en algún hotel

Hotel muy moderno

Una muy buena experiencia la estadía en el hotel. Habitaciones amplias y modernas. Atención de todo el personal muy amble. La ubicación es una de las mejores en la ciudad. Y desayuno estaba delicioso. Definitivamente volvere a hospedarme 

Excelente experiencia

Excelente hotel y excepcional atención de su personal.  Personal muy atento y educado. El bufet de desayuno muy variado y saludable, no pueden perdérselo.  La habitación muy moderna y cómoda. si deben ayudar con las cortinas para quela habitación tenga menos iluminación de afuera y el huésped pueda descansar mejor.

Super hotel y servicio

Excelente hotel, excelente servicio al cliente, únicamente me gustaría que el check out fuera un poco más prolongado para disfrutar un poquito más de las amenidades del hotel.  Comida deliciosa  y variado

Excelente instalaciones

Para el que no ha tenido la gran experiencia en hospedarse en este hotel - lo recomiendo totalmente - sólo es visitar este gran hotel para experimentar el profesionalismo de todo el personal - me hacen sentir como en casa - cada vez que los visito - voy encantado de la vida por sus instalaciones y ese caluroso trato por parte de todo el personal. La ubicación es fantástica - me encanta la zona en la que se encuentra este hotel

Fantástico

El hotel tiene instalaciones muy bonitas y todo lo necesario para una gran estadía, el personal es amable, la comida es rica, siempre se mantiene limpio. Cuenta con detalles que hacen la diferencia en muchos aspectos.

Una gran opción

El hotel parece nuevo o recién remodelado. Sus áreas de restaurante, bar, lobby y las habitaciones son modernas y muy bien decoradas. La atención muy buena. Altamente Recomendado y tiene muy buen precio por la calidad de hotel que es.

Como nuevo y muy buena atención

Es muy buen lugar para hospedarse y agradable a la vista por su diseño inovador, sin embrago la mesa de trabajo y la silla en la habitación, así como la conexión a internet tienen una enorme área de oportunidad para mejorar.

Excelente lugar, para negocios puede mejorar

Decoración muy agradable y moderna, de hotel boutique. Los accesorios como el secador de pelo profesional y la bata, como grandes detalles. Tiene un servicio muy amable y eficiente. La comida bastante buena. Las almohadas un poco duras, hace falta la versión suave, pero en general todo muy bien. 

Muy bueno. Muy recomendable y agradable.

Personal muy atento y diligente, instalaciones de muy buen nivel visualmente y funcionales, una excelente comida y presentación de la misma. Es un lugar muy recomendado para hospedarse cuando visites El Salvador.

Un excelente hotel

Excelente atención. El personal muy amable y profesional. Muy atentos a nuestras necesidades. Fantástico. Quedamos encantados con todas sus atenciones. Cuando regresemos a ese país, nos volveremos a hospedar en ese hotel. 

Extraordinario

Todo sumamente bien!! Sólo un momento en que no habían toallas en la piscina
Super recomendado a otras personas y con ganas de volver.  El precio estuvo bien, no fue barato, pero vale lo que cuesta.  Gracias por todo

Excelencia

Escogí este hotel para prepararme el día de mi boda y la habitación era hermosa y muy amplia, además de la atención del personal que fue la mejor, super recomendado, esperamos regresar pronto para poder disfrutar de las demás actividades que ofrecen 

Nos encantó

Lo mejor de todo es que aceptan mascotas, viajamos con nuestro perro de soporte emocional y todo genial, la atención e instalaciones, de volver al Salvador sin duda nos hospedaremos nuevamente allí, queda un poco lejos del aeropuerto pero las instalaciones lo compensan 

Muy agradable

Muy lindo, el servicio es excelente, muy bonita atención del personal, siempre atentos a cualquier necesidad, el lugar esta muy limpio y tiene todo lo que se pueda necesitar, lo recomiendo ampliamente, excelente ubicación.

EXCELENTE HOTEL

La experiencia fue muy grata la higiene impecable no solo en la habitacion tambien en elevadores, wow el sistema de seguridad genial  para ser hotel los alimentos parecian hechos en casa muy frescos y deliciosos

Lugar maravilloso

Desde el principio al final, puede recomendar a Hyatt Centric San Salvador, su ubicación insuperable, la comida y bebidas exquisitas, pude realizar una sesión de fotos en la preciosa piscina y bar en el tercer piso también, el personal muy amable, las instalaciones impecables, estuvimos muy cómodos a tan solo unos pasos de todo lo que buscaba. Felicitaciones por hacer de nuestra estadía, La mejor!!!

Supero mis expectativas!!!

La calidez y el trato respetuoso de las personas que atienen en el hotel es excelente, lo hacen sentir como en casa o mejor, la atención la disposición para cumplir con cualquier requerimiento de mi parte fue un factor que me dejo muy complacido. Gracias Hyatt Centric.

Excelente

la mejor opción que puedes elegir si visitas la capital de El Salvador, habitaciones comodas y si viajas con tu pareja se convertirá sin dudar en tu mejor experiencia, la vista asombrosa sin dejar esa piscina increíble 

fantástico

El personal es muy amable y el hotel cómodo, tiene una buena localización y está al lado de un centro comercial en el cual se pueden realizar compras en diferentes tiendas y además comer en restaurantes de muy buena calidad.

Excelente atención

El desayuno buffet, espectacular, Lulú, Adrian, Salvador y el resto del personal, excelente. El área de piscina muy relajante, el gym bastante limpio y el hotel ubicado en una zona estratégica cerca de importantes centros comerciales.

The place to relax

Wir haben ein Wochenende im Hotel verbracht, um zu entspannen. Das Zimmer ist groß, sauber und mit allen Hygieneprodukten ausgestattet. Der Service ist super und das Hotelpersonal ging auf alle Wünsche ein. Wir haben mit unserem Kind schöne Sonnenstunden auf der Dachterrasse im Pool verbracht. Wir können einen Aufenthalt sehr empfehlen!

Super Wochenende

Hotel y comida de lujo, comodidades, centros comerciales aledaños, playa a 35 min. Excelente Servicio. Pero si quieren usar la piscina es un cubo de hielo, no es climatizada y esta al aire libre, para relajarse la piscina no es opción. Por todo lo demás es un lujo de estadia. 

Excelente Infraestructura

Moderno con todos los servicios con buen gusto y toque de elegancia espacios muy bien distribuidos que dan amplitud al lugar. Personal calificado, agradables muy atentos y comprensivos. Puedes relajarte

Excelente alternativa

Me sentí en familia tanto Lily, Alberto Enrique, Samuel, Lula Vanessa con actitud de servicio las instalaciones en excelente estado sin duda una opción dentro de la ciudad para desconectarse del día a día y darse un respiro 

Excelente servicio desde la entrada hasta la finalización de la estadía

Me gustaría mencionar por nombre a todos los que me atendieron. 

Yacky ( siempre atenta y me alegra la mañana ) 

Jaqueline ( ella me alegrado tanto el día y la mañana , siempre alegre y servicio de primera) 

Omar ( cocina ) , lo máximo en la cocina , me gustaría felicitarlo por su servicio y  fina atención ( una 10 )  

Alberto ( servicio al cliente ) el a estado atento siempre , haciendo mi estadía como en casa .. el sin duda siempre a estado pendiente. 

Constancia , un servicio fenomenal , sin duda siempre lo máximo ! 

Reservación Lili , todo inicio con esta llamada , y desde este momento , sabía que estaba reservando en el mejor hotel en El Salvador ! Lili ! Gracias eres lo máximo ! 

Richard , siempre atento , siempre amable , una calidad de servicio increíble ! 

Job , este señor se merece un 10 , que calidad de persona más increíble ! Gracias por todo ! 

Jose Maria ( chef ) sin duda todo inicia en la cocina con el , un maestro en dar sabor en la comida ! La comida es fenomenal ! 

Recepción. 
Daniel 
Adriana 
Lula
Franco 
Gabriel 
Luis 
Cómo hacer un resumen , ellos representan la primer imagen del hotel , al entrar uno ! Servicio de 5 stars , wow si que me siento feliz en mis 4 días de haberlos conocido a ellos , ellos son los que mueven las teclas en la estadia , los que uno dice , son la primera imagen del hotel y te motivan a confirmar que estás en el mejor hotel ! 
Todo el equipo , es lo que te confirma que estás en un hotel Hyatt. 
Claudia , en piso 8 habitaciones , 5 stars ! 
 Se que se me olvidan unos , así que tengo que actualizar , muy mal de mi parte dejar alguien afuera :) 
Todos , son lo que me motivan regresar y que extendí mi estadía de 2 noches a 3 ;)

VIP experience, highly recommended!

Hyatt Centric es la mejor opción en San Salvador. Está cerca de los mejores centros comerciales, en una zona segura y elegante. Las instalaciones son de primera, las habitaciones cuentan con camas muy confortables y con detalles como luces de piso con censores por si te levantas de noche. Tiene una vista a la cordillera del Bálsamo o al Volcán de San Salvador y una zona de recreación y gimnasia en el tercer nivel de primera con una piscina sin fin muy linda. La atención del personal, desde la gerencia hasta el personal de servicio y seguridad es excelente, cortés y cálida y la relación calidad de precio es inigualable.