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Hotel was in a great location with parks, shops, food within walking distance. Great food hall so close by. Staff is very helpful. Rooms and public areas very clean. Ice machine has water bottle fill station.

Great Clean hotel

Amazing location near lots of restaurants shops and bars. Walking distance to everytbing! Staff is great! Rooms were super clean and beautifully decorated! The location was amazing and the overall hotel was great! Highly recommended 

Amazing location!!

Nice modern user friendly shower. 
The bed was comfortable bed and the room was quiet with a very nice view from the 13th floor.  The staff at the front desk were friendly and helpful, especially Valerie who fully exceeded our expectations in providing us with information. We culdn't ask for more. We will book a stay here again. 

Perfect

As a globalist of Hyatt hotels I expect to receive 5 star service. At this hotel I have never received above 2 star service. I have given this hotel multiple opportunities to get it right and each time they dropped the ball. The hotel is beautiful and has the perfect location. 

Four Star Hotel-Two Star Service

Location is perfect. Very walkable for shopping, restaurants and Convention Center. Staff very attentive. Enjoyed workout room. Brief walk up one block for great coffee at Peet's for a great price if you use Capital One Card💖

NTI Conference stay.

This hotel is immaculate and designed impeccably.  It's not the Ritz, but they don't try to be - they are an absolutely wonderful reasonably priced home away from home.  The front desk staff is absolutely fantastic - so kind and helpful, fast, and just great.  The rooms are wonderful.  Big enough to really spread out in.  That's what I love so much.  They don't skimp on the important things but they know exactly what you need.  The restaurant is also great!  I love it, and it's so convenient.  I work from home but so does my husband so it gets a bit loud - I go to this hotel to have my own space and I thank God when I do.  It is absolutely wonderful.  I am very particular as well (not in a mean way!) and this hotel meets every need and more.

Best Kept Secret in Philly

Overall very nice place to stay. We stayed in a king bed room. It was very clean, smelled clean. The building renovation look rather new. Staff were helpful. The shower and toilet were separate which was different. The shower was only partially closed by fogged glass. The pillows gave us neck pain, though. There was no tub in the king room. We stayed for a conference and there was a very frequent shuttle from the hotel to the convention. The hotel offered very early table service breakfast, which was nice in preparation for the convention. 

Stay for NTI Conference

The hotel overall is clean. Room is clean. Room furnishings are new and modern. Bed is firm.
Love the hardwood floors in the room. Hallway carpets are new and clean.
2 bottles of water provided in the room which is helpful.


Clean and modern hotel in Rittenhouse Square

The Hyatt Centric Center City Philadelphia took great care of me through their welcoming email and text. They answered my questions promptly and checked in to make sure everything was meeting my satisfaction and needs. They were also in no way intrusive with their texts. Just the right amount of contact. Bed was comfortable and cozy. Had a happy stay!

A Warm Welcome & Stay

I stayed three nights with my 19-year-old granddaughter. The room was modern and clean with an interesting layout, the toilet being in a separate space from the shower and sink. No door to separate the shower and sink area from the rest of the room, although it was in an alcove so some privacy was possible. The location is convenient and we could walk to everywhere in the center city and fashion district. Parking at $65 a night seemed quite expensive. Breakfast at the hotel was also quite expensive and we found better options elsewhere. 

Clean, modern, walkable location

Staying here was one of my best hotel experiences I’ve had. The room itself was nice and well appointed. The toilet is separate from the shower and sink, which was weird for a second, but makes so much sense. I know I was here solo, but how nice if someone wants the toilet or shower both can be occupied without taking the whole bathroom. I have also never stayed in a hotel where I really couldn’t hear other guests. I would have thought I was the only one on the floor except I saw people. And the best part of all was the kind, professional, and efficient service I had. 

Stay here

The room was very very clean, but he entrance of the hotel is depressing and dirty. The location was very good. The air conditioner/heater was way too loud to sleep. They charge for coffee downstairs! No hotel does that anymore! It was very inconvenient not to have a door near the shower and sink area. Nowhere to change. No privacy at all. Get out of shower and y ou are standing there with a no type of door whatsoever.

No bathroom door!

Dirty sheets, tiny room, no parking (even the valet parking), staff “unable to accommodate” a rollaway bed. 
One of the worst hotel stays I’ve had in a while.
Now, if I were staying at a Motel 6 or something, I probably wouldnt have thought twice. But this is not the quality I’ve come to expect from a Hyatt. Especially as a World of Hyatt member.
I will probably be canceling the membership and my Hyatt credit card following this trip. I’ve been having much better luck 

Not what you’d expect from a hyatt

Relatively new. Very clean and well maintained. I liked the modern look. The rooms are very modern and efficient. The only odd feature was the parking. All of the parking was valet. The access to the parking was by elevator that only the attendant could use. Not a big deal.

Excellent Stay

This was an unauthorized charge to our credit card after an ex-employee had stayed there last month. It is difficult to get anyone at reservations to answer the phone to remove charges. Credit card authorizations must be changed.

Unauthorized charge

Service all around was good. Front desk was very responsive and helpful. Coffee maker, free bottled water, wi-fi, blow-dryer, plenty of charging outlets, tv, small fridge, good pillows/beds = great experience! Didn't have to wait too long for elevators. Phones were answered quickly when we needed something. Only thing I would have liked is more closet space for hanging clothes as we were there for a wedding and had lots of clothes to hang. 

Clean comfortable rooms w great views

Stayed for work and an extra night to sightsee. The hotel was very clean, visually appealing, comfortable, and conveniently located but still very quiet and secure. Would definitely recommend for either business or personal travel.

Convenient, comfortable, and clean!

We really enjoyed our stay, room was nice and clean. The only non issue was that there was only one robe.  Bathroom was clean, bed was average, plenty of   places to eat and drink, plenty to do as  well. Would do it again!

Enjoyable

Very happy with our stay. The hotel was clean, comfortable and in a great location. Highly recommend. Everyone is super friendly and went out of their way. The room was very clean and comfortable. Loved it!

Excellent hotel!

Terrible service, dirty bathrooms, dusty dresser, lights not working 
Waiting period for food was one hour and 10 minutes. Valet service was the slowest I found compare to my stats in other hotels, not al so happy with the stay

Terrible

Location is perfect for easy access to shopping and dining. Right around the corner from Rittenhouse Square. Historic sites and museums can be easily reached by car/uber/taxi. Rittenhouse area makes for a good impression. The hotel is modern and the staff were happy to help. Parking garage attached to hotel is another reason for the stay if you travel by car. We enjoyed eating at Rouge, Chris' Jazz Cafe and the Pizzeria across the street. Fun eats at Insomnia Cookies, Carlo's Bakery (10 minute walk), Spread Bagelry and Reading Terminal Market by the convention center. Take a stroll around to see the historic architecture, brownstone neighborhoods. 

Philly for the history

Well maintained hotel and at the heart of the shopping district. Restaurants are close by for a quick bite. We experienced a few glitches with the facilities during our 5-night stay but nothing major. Well designed room. We will stay here again. 

Clean and good location

I loved the convenience of the location, short walking distance to everything I needed. Nice secure site, spacious room and excellent friendly service. The ride service had a hard time with pick so just make sure you type in the hotel address instead of letting your gps on your phone provide the location. 

Go to spot in Philly

Clean, fresh, nice decor, and most of all friendly staff -- cleaning crew was excellent, front desk too. Very simple, direct place to stay. We parked on the street in front. There are also 2 lower cost parking lots but they are not in/out, as the Hyatt lot is. You need your room key to get into the exterior door of the hotel at night, which was tricky for other guests, & we helped them figure it out after a bit! Entry is a little odd, as it's street entry, but the hotel lobby is upstairs.

Excellent staff, great hotel

The location of this hotel is perfect. In walking distance of many sites and shopping. The hotel was very clean and the beds were comfy. Staff was friendly and welcoming. The decor of the room was nice. The only issue is that the shower and sink are separate and there is no door to this area which does not allow for privacy.

Nice hotel

We came in early to explore the city before a business conference and the hotel was perfect for both. The staff was friendly and accommodating. My sister even remote worked from the hotel one day and had no complaints. Centrally located to all the sites and my business meeting, which was awesome too. 

Perfect for fun and business

The Hyatt Center City Philadelphia was a great hotel in very nearly every respect. The decor is lovely and the rooms are very nicely decorated. I liked the setup of the bathroom in the room, which was unusual as the toilet and the shower were separated on either side of the room. The bar/restaurant area was bustling when we were there, but the service didn't suffer at all and we had some lovely cocktails there. The location is fantastic - it's a block from Rittenhouse Square and close to so many good bars and restaurants. The only setback we experienced was that the parking garage was full, despite the sign indicating that hotel guests may still park there. Even though the parking attendant was not very helpful, the front desk staff was able to provide a list of nearby parking options which was a big help.

Charming hotel in great location

Hotel experience is over-accommodating (which is FABULOUS). My wife and I were celebrating our anniversary and they actually saw the additional note which I wrote as an additional note and they remembered. My wife and I were able to get an upgrade too with a nice view which was great. Overall, I keep sharing this Hyatt Centric with my family because I think all the little things are answered for example:

- Professional Scott Tissue
- Motion Activate Bed Lights
- Large Bathroom Shower
- Clean and Dusted areas
- Great TV Channel Options and TV is super clear 
- Love the Hardwood floors compared to carpet
- Full Size Shampoo & Conditioner is greatly appreciate by my wife
- Warm Illuminated back-lighting around room
- Bed Comforter, Sheets, and Pillows - The Comforter is warm but not heavy which is great
- Patchwok Restaurant is great! I love the Steak and Truffle Fries - The steak was seasoned so well that I wish I had ordered another to go.

Overall a lot of the things noticed in the Centric (Phila, PA) are things that my wife and I have tried to implement in our own apartment so will enjoy your stay.

Excellent Experience

This hotel was very reasonable priced and had an excellent location.  Really enjoyed the hotel bar, the drinks were good and reasonably priced.  Hotel staff was friendly and knowledgeable and gave good recommendations on things to do and see.

Hyatt Philadelphia

This hotel is consistently easy and everything you could want and need.  Great location, quite, clean, friendly efficient staff.  I highly recommend to anyone staying in the city who wants access to shops and dining in easy walking distance at an affordable price. 

Fantastic Option in the Heart of Center City

Great location to Philly restaurants and attractions- 2 block walk to Rittenhouse Square- easy check in and check out- a boutique style hotel- staff was very helpful and courteous- hotel located in a quiet street

Location

Our room was extra comfy and like a tiny apartment, but plenty of room for us and our tiny poodle. The bed was comfy and everything was clean including the lobby. We really enjoyed our stay as it was mostly nice and quiet. We ate breakfast at the hotel restaurant which was really delicious. A nice area to hang out as well. Hit or miss with the staff friendliness in reception and dining. They offer housekeeping upon request, but the maids were very friendly and stopped by to ask if I need anything during my stay. Gave me extra coffee and water. I would definitely recommend this hotel and would stay here again.

Very Nice and Clean Hotel with Great Central Location

An amazing property. Very clean and efficiently designed. One block away from Rittenhouse Square! Super friendly staff, especially the cleaning staff. Some of the most friendly and helpful people! Coming back again for another long stay in 1 month!

Long Term Winter Stay

The room was lovely (minus the hair I found in the shower). The hotel was modern and pretty clean. Staff was great. And the hotel is close to everything. Valet parking was a breeze. I would stay here again. 

Perfect Location

Well located, clean, nice room, friendly, helpful staff. Visit Liberty Bell, Independence Hall, Betsy Ross home.  Try Pat's Steaks, great cheese steaks, also Old Bookbinders restaurant. Parking in area is expensive though.

Excellent Hotel

We had a meet up with friends.  The hotel was centrally located, clean and everything was pretty much with in walking distance.  Although we didn't use the breakfast the hotel bar was great and the service was superb.

Good Location  everything is walkable

Good location with numerous good restaurants nearby.  The check-in was very smooth due to the staff being engaged, friendly and efficient.  The room was clean, big and the bed was comfortable.  Stunned in the sense that the room seemed to be sound proofed.  Never heard a sound from any of the surrounding rooms or from other guests in the hallway.  Very nice stay and would return.  Also, the young man who checked our bags was great.  Good guy.

Hyatt Centric

We stayed to enjoy the flower show at the Convention Center. Our room was quiet and clean but what made our stay memorable was the front receptionist.  She made a pleasant stay, memorable with her kindness and caring and overall help.

Clean and Well Appointed Room With Great Front Desk Support

Great location, good room, good bed and bath.  I would totally recommend it for business or just visiting the city.  I found the rooms facing south on the higher floors had amazing views.  I really loved how opened the room space with the big giant windows felt.

Great stay

The hotel was clean and has nice decor. The room was updated and very nice. It was surprising how quiet it was overnight to sleep considering location. The views are not wonderful but this is a consequence of location. The parking was full when we arrived and had to park several blocks away. The staff were all very nice. 

Very Nice Accommodation

Excellent stay in a wonderful location.  Fantastic service, well-appointed room and fabulous breakfast at the new Patchwork restaurant on site.  Explorist benefit provided 2pm checkout which was appreciated!

Save money on Valet parking ($65) and use the SpotHero app instead. 

Location, location, location. Great location in a nice area of Center City with plenty of dining and shopping choices close by in walking distance. Room was clean and everything operable. Rooms nicely decorated and modern. 
Used the hotel restaurant for one breakfast during our stay. Very pricey for what I would consider mediocre. Would not do that again.
Be prepared that Hyatt currently does not have daily housekeeping at this property. Housekeeping is performed after three nights.
Overall I would definitely recommend this property and will be coming back.

Great Hotel

Everything felt new, everything was clean. Service was friendly. Superb location! On a small side street, so nice and quiet. It was nice to have a fridge. But the WC has no door!! There’s only one robe in the room. Not enough USB plugs. The motion sensor lights on the sides of the beds are annoying. 

Good all-around

I usually don’t give many five star ratings but I had a great experience at this hotel. Great location, clean, modern and friendly staff. I will definitely come back when the weather gets warmer to explore more of the city.

Great hotel in Central Philadelphia

Beautiful hotel centrally located in downtown Philadelphia.  Recently tastefully and fully remodeled with quality finishes and furnishings.  Great views of the city from the floor to ceiling windows. Beds and pillows were so comfy.  Shower hot and great pressure.  Everything new! The staff was also helpful.  Vetri pizza right across the street was very good and nice people!  

Perfect!

The hotel was located close to everything near Rittenhouse Square in Philly. However, $65 a night to park is outrageous when you are staying at the hotel. In addition they are woefully understaffed. We had to wait for express check-in due to the fact there was only one person working the front desk. And many people checking in at 1 o’clock in the afternoon. Also the next morning we waited 15 minutes for a single cup of to go coffee due to the fact, only one person was working the bar and restaurant area. We decided not to eat in the restaurant but to go outside and find a restaurant to have breakfast because we knew it would take close to two hours to try and order something simple for breakfast at the hotel.

Understaffed and parking overpriced.

Very nice hotel.  Excellent check in process.  You can use your phone as the room key and don’t need to go to the check in counter.  The property is in a great location near Rittenhouse square and walking distance from dozens of restaurants and bars.  Also convenient to Septa.

Nice hotel with a great location

We were in town visiting our son at Penn. While not close to the school, it is a great location near Rittenhouse Square with many great restaurants. It opened in 2020 so everything - room, bathroom, lobby - are more modern and in great shape.

Newer hotel/great location

Best decorated and thought out room and hotel I've stayed at in years! The separated bathroom sections are a great arrangement.  Sensor floor lighting on the bottom of the bed were clever and worked well.  Shaker peg clothes hangers - perfect.  Night light in bathroom!

Great room decor and layout

Great experience. I was there for a trial that lasted over a week and it fit everyone's needs perfectly on the entire trial team. My room was quiet and clean and had everything I needed to do my job. The conference room setup was perfect and we were able to order food in from the bar and go to the pantry for beverages at any time of day. It met our needs across the board. 

Clean, simple, lovely showers.

We chose this hotel for the location, reviews, and past experience with Hyatt. We don't regret it at all. The room was comfortable, silent at night, and near everything. We had a great time and will be back

Great location

Great location in Center City close to all the action downtown Philly. Only 8 minute Lyft ride to Univ Penn. Took the trolly from campus back to Hyatt just for fun. Can’t wait to go back to City of Brotherly Love. Go Eagles!

Owner Response

In Center City and close to Penn

My room was very clean. The decor was cute and modern looking. The restaurant/bar was amazing. I had some delicious lobster Mac. It had a little kick to it that I personally liked! I highly suggest staying here.

Best Hotel in Philly

Top to bottom great hotel.  The rooms are very modern/updated and the layout made the room feel much bigger than it probably was.  I loved the toilet room that was separate from the shower/sink.  Even though I was traveling solo, it still was appealing because hotel bathrooms often seem quite small and cramped.  The bed was exceptionally soft and comfortable.  Check-in was very fast - as was check-out.  Start to finish - awesome.

Awesome hotel

Great staff. Rooms and bathrooms are very clean. The only issue I have is that the rooms are very dark early in the morning or during late evening even with all the lights turned on. It would be great if they could add additional light fixtures or just have brighter bulbs. 

First Visit

The staff and the hotel itself was more than amazing. I was greeted with smile and everyone was inviting. Patchwork was a great experience . I can not wait to return for my next trip. 
thank you again 
SOM

BEST EXPERIENCE EVER

Two separate women at the front desk were courteous and helped me out in a way that exceeded my expectations. They were friendly and helped me have a better stay than I otherwise would have. Great customer service! 

Front desk staff very courteous

This hotel is located in a great location, walking distance from many of the sites to visit in Philadelphia. Service was excellent and rooms clean. The only negative part of the stay was the street noise that could be heard throughout the night and early morning.

Great stay in downtown Philly

Lovely, clean, and well-appointed hotel rooms. It is in a great location close to all our favourite places in the city. Next time we’d like to try out the hotel restaurant. The menu looks great. Will definitely book anotherr stay here!

Highly recommended

Beautiful hotel very pleased with service and room. Very clean and great location. Staff was friendly and helpful with any questions I had. I stayed during a busy weekend for NYE and it was very organized 

Great city stay

We are loyal Hyatt members and expected this hotel to be in-line with it's branding.  The first thing we noticed is the entrance is on he side street and it looks like the main entrance is still not operational which is on the corner.  Very contempory rooms with barn doors for bath and closet.  Decor to match this style. Pretty small room too. The bathtub has a log entry level but the shower curtain is hung at the normal height and just didn't keep the water from draining off the curtain and onto the floor. Terrible oversight. Need to keep the sidewalks clean and tidy while hundreds of guest needed to traverse the obstacles in the way. 

Decent hotel not yet completed

Unexpected European feel. Friendly staff the room was huge. shout out to the Valet parking for their excellent service. Location is central to everything. Will definitely stay here again when visiting family in Philadelphia.

Wonderful hotel.

I stayed in Philly the weekend before Christmas and had an excellent stay.  This was my third time at this Hyatt Centric location and I’ve decided that this will be my hotel of choice in Philly from here out.

My go to hotel in Philly

Highly recommend Hyatt in Philly. Service check in and stay were great. Service at the front desk anticipated our needs and helped save me from taking an unnecessary trip to get something. My wife forgot well done!

Great Stay in Philliy

be aware there are double rooms in this hotel that lack a door to the shower and sink area....so there is a lack of privacy in the room. But, they were quick to switch us to a room that had a door. The hotel is in the center of everything, but be aware on a busy weekend, the parking may not be available, we had to park 2 blocks away 

center of everything

I wish I had booked an additional night. The room was spacious and well appointed. Very comfortable beds! The location was very walkable. Valet and hotel staff were very friendly and accommodating. Located on a side street so no overnight traffic noise.

Enjoyable Experience

Location is perfect. Don't rent a car, just walk and take subway or bus. Staff was friendly and helpful. Room was clean and comfortable. Didn't really eat or drink at the hotel, because there were so many other choices in walking distance.

Perfect Location - Clean and Convenient

The Hyatt Centric Center City Philadelphia was a wonderful hotel.  The staff was very welcoming and helpful upon check in and at every point that we interacted with them.  Including the housekeeping, bar and concierge.  We would highly recommend this hotel as it is close to some wonderful restaurants, shopping and walking distance to most everything.

Wonderful hotel....great location

This hotel is in a great location.  Walkable to great restaurants and Philadelphia landmarks.  Staff was friendly and helpful.  Room was well appointed, clean and bed was very comfy.  Would definitely stay here again.

We were in town for the Army/Navy Football game with family and opted to stay at this hotel as it was fresh looking, affordable and close to where the other family was staying.  Our stay went very well and I would certainly visit the hotel again.

Excellent, Affordable option

The hotel was lovely and homey and the staff was beyond helpful and courteous. It was a 15 minute walk to the convention center and close to many great food options. Would stay here every time I visit Philadelphia!

Cutest hotel in Philly

Hyatt Centric wasn’t the fanciest hotel I’ve ever stayed at, but I think it was the nicest. My room and furniture were very tasteful and thoughtfully done. I liked the subtle, consistent colors and the simple wood designs. The location was great and I liked the view of the old church from my room. Really my only complaint is that the automatic lights on the bed frame are too bright at night.

Fantastic hotel room

Hyatt Centric is beautiful, I was impressed with the size of the double Queen City view room. The TV was huge, the beds were super comfortable and overall very modern. Location is perfect, safe and walking distance to shopping and restaurants. I highly recommend this stay you won’t be dissapointed! 

Beautiful Hotel

They have upgraded their rooms to look like something out of a certain Swedish home store (you know the one), and it works GREAT. A joy to be in and use. FAR superior to the usual "hotel experience". I never thought I would stay in a standard, mainline hotel that I would describe as "quaint", but this trip did just that. My room felt more like something out of a carefully crafted B&B than a hotel, and I could not be happier with it. Highly recommended if you're staying in Philly.

Room Re-designs MADE the Trip

The hotel is 2 years old. It is clean, modern, and well priced.  It is not a full service hotel (there isn't a bellman on duty all the time) but our needs were simple (Thanksgiving week) and we were going to be out most of the day.  The front desk was super friendly (every single person we met).  Breakfast was good and priced well.  (We only had one breakfast while there). The rooms were well appointed and had that well cared for/new smell.  The rooms with two queen beds have an interesting bathroom set up. The bathroom is on one side of the room with a door and the shower/sink is opposite the bathroom with a hallway in betweeen. The only thing separating someone in the shower from the room is the shower door (which faces the sink). That is not ideal.  

The entrance of the hotel is on a side street but the hotel itself is walking distance to lovely shops, places to eat, and Rittenhouse Square.  We stayed at the Sofitel (full service hotel)  last time (bigger rooms, but darker).  However, the feel of the Hyatt Centric was fresher, less tired. We would definitely stay there again.

New, Clean, well run, friendly service.

Great hotel for a short stay. The hotel has everything you might want -- it is clean and modern, ideally situated and the staff are accomodating. The bed is very comfortable. The furniture\, however, is somewhat spartan and rigid but it isn't a deal breaker. Highly recommend for a leisure or business trip. 

Clean, Modern and Great Location

This is a clean, safe, and stylish hotel that is centrally located. You can walk everywhere! The staff is nice and the breakfast is good, especially the LaCombe coffee. Great hotel for families with young children.

As usual, Hyatt did not disappoint. This property was actually much nicer than I had originally expected. Location was perfect and easy striking distance to all of the key spots in Center City and easy to get up to the Temple University campus where I was spending a lot of time in my stay. 

Philly 11/18 - 11/20

We spent a couple of nights on marathon weekend and we were pleasantly surprised by the quality of the room and bathroom, modern, bright and very clean. The location is also central and convenient for visiting Philadelphia.

Very pleasant stay

Excellent, convenient location and clean new hotel. We enjoyed our stay. The room was lovely.  The staff were extremely friendly and most helpful. Would certainly recommend this hotel to friends planning a trip to Philadelphia. 

Excellent Center City Hotel

Great location and have all the amenities needed for a comfortable stay. Breakfast was great, but dinner was a disappointment.  On-site parking, but the price is very steep. I felt secure with their protocols for safety and would definitely visit again.

Would stay again

This hotel is well situated and is on a safe street. The rooms are comfortable and the gym is fine but small. The bar staff is not great but the desk staff is very helpful and friendly.  Bedding is nice and the bathroom is very nice.

Great location and nice facilities

Beautiful rooms, quiet, and clean enough. I couldn't sleep with their flat and hot pillows. The staff, as kind as they were, didn't have any other options or ways to help at first. With a little insistence at 3am to find a way, they brought a case stuffed with two pillows. It was better and I finally slept. Underwhelmed about it all and still feeling the effects of missing 4 nights of restful sleep.

Not a good night's sleep, which is all that matters

Hotel is well appointed and clean;  the rooms were well furnished.  Rooms are a little small for a couple but fine if traveling alone.  Very nice to stay.  Good location.  High energy.  AC switched from cooling to heating a few times.  

However, i arrived on a sunday night and was told that the bar and restaurant was closed for a private event.  I think hotels should always make their amenities available to their guests.  


NICE PLACE TO STAY

If you must stay at this hotel, heed this warning:  ask for a room that does NOT face the street.  The parking lot across the street has a very loud exhaust fan pointed right at the windows of the Hyatt that face the street.  The noise is deafening outside and extremely annoying inside.  PLUS, the overnight parking fee is $65 a night - that's more than NYC hotels charge!  When I complained, I was told it was an independent parking garage and that Hyatt cannot control the fee.

NOISY hotel with outrageous overnight parking fee

I thoroughly enjoyed my stay from 10/28/2022 to 10/30/2022. My room was spacious and very clean. The staff was very friendly and helpful. The parking garage was always full. But thankfully, we were able to park in other garages within walking distance of the hotel. The location was great and right in the middle of the city. I highly recommend it!

Beautiful hotel

Lovely new hotel, close to shopping, a park, City Hall, the Convention Center and other cool neighborhoods.

The block, like many of the blocks in that neighborhood are a little drabby and tight.  A mix of establishments dot the area.

Nice size room.

New hotel close to many of the City's attractions and Convention Center

Very uncomfortable bedding. Didn't get any sleep. The staff were too loud and inconsiderate. We had a "Do Not Disturb" sign on the door but they still entered the room. 
We had a double bed room. It was a huge and beautiful room, but no view. 
Parking/valet team were the rudest people I have ever met! Also very expensive. 
Good location but too expensive for the value

Uncomfortable bedding

Staff was outstanding, my room was very clean and nice. I would definitely recommend the Hyatt Centric Center City Philadelphia to colleagues, family and friends. It's truly a hidden gem hotel, within walking distance for shopping and places to eat. The Hyatt Centric Center City Philadelphia hotel is a hidden gem.

Hidden Gem

Customer service exceeded all expectations. Great value and location. Hotel used texting pre and during stay to see if I needed anything. Have never seen this level of hospitality! Room was ready early. 

Highly recommend

I was sharing a room with a friend, we were in Philadelphia to visit our sons who are friends. The hotel was centrally located and close to shops and restaurants. It was very clean. The rooms were updated, very nice!

Review of Hyatt Centric Center Cory Philadelphia

Will most definitely stay here again. It was fantastic! Everything was very clean, updated, perfect location. The beds were very comfy! Staff was friendly and helpful. Parking was easy as we arrived and just as easy when we were checking out.

Beth

This hotel exceeded our expectations. The location is just around the corner from Rittenhouse Square and close to all the good restaurants and shopping. We loved the decor. The service at the bar and restaurant, was very good. as was the food and drink. We like the Centric for our weekend getaways.

Hidden Gem In Phila

I have travelled to other hotel. I was impressed by the furnish and comfort of the room. The security of the keycard gave me peace of mind. The room was neat and clean. I plan on staying at the Hyatt whenever I travel.

Hyatt will be my go to hotel

Central location, easy access to food, bars and the Broad Street Line.
Rooms are modern, well-appointed and very comfortable.
Recommend a suite, for extra space especially if entertaining or want a step up from the norm.

Modern, clean & friendly hotel

The hotel was in a great location and was nicely renovated but we requested our rooms be cleaned since we used all the linens and had garbage in the room and it was not despite numerous requests. When we spoke to the manager she said she didn’t clean all the rooms since she didn’t have enough support staff and just decided to skip our room. Unacceptable! 

No cleaning service

The parking situation is a disaster.  The stay was not helpful regarding parking. I was forced to walk two blocks at midnight after finding a parking space despite having a lot attached to the hotel. This was unacceptable. 

Disappointing stay

Appreciate the cleanliness of the rooms. The space is very well utilized. Feels spacious. I used the gym as well and I was satisfied. Front desk staff were very efficient. The place is also accessible with starbucks just in the corner. I would stay here again if happen to visit Philly again.

Clean Room

Adequate hotel but not up to Hyatt standards.  Rooms very clean, housekeeping good, restaurant food was average with good service. Hotel entrance was dismal, unwelcoming and disappointing. Lobby was weird.