Name: Hyatt Centric Delfina Santa Monica
Address: 530 Pico Blvd, Santa Monica, California, 90405, US
Telephone: +1 310 399 9344
Rating: 3.5

General FAQ

What is the hotel address?

What is the hotel phone number?

What is the hotel email address?

Hotel Experience & General Information

What makes this hotel unique compared to other properties in the area?

How does the hotel reflect the local culture or history?

What types of travelers is this hotel best suited for (families, couples, business, solo)?

What are the check-in and check-out times, and are early check-ins or late check-outs available?

What is included in the daily resort or destination fee (if applicable)?

The daily resort or destination fee at the Hyatt Centric Delfina Santa Monica, which is $37.00 (subject to change), includes the following amenities and services:

Premium Internet Access (unlimited devices)
Daily Bike Rental
Beach Towels
Beach Yoga classes (available for up to 2 people)
Daily Game Room Usage (includes pool table, darts, and billiards)
Daily Morning Coffee in the Lobby
Daily Water Station in the Lobby
Welcome Drink
20% Discount on Movie Tickets at AMC Santa Monica
20% Discount on First Beverage in the Restaurant

Can I store my luggage before or after I check out?

Does the hotel have a pool?

Do any rooms have private spa tubs?

Do rooms include workspaces or business-friendly features (Wi-Fi speed, desk, outlets)?

Are there hypoallergenic bedding or pillow options available?

Rooms & Amenities

What accessibility features are available in guest rooms and public areas?

The Hyatt Centric Delfina Santa Monica offers a variety of accessibility features in both its guest rooms and public areas.

Accessible Guest Rooms
Accessible guest rooms include options with both roll-in showers or bathtubs with grab bars, depending on guest preference. Specific features include:
Mobility Features: Doorways with 32 inches (0.81 m) of clear width, lowered thermostats, light switches, peepholes, and door latches.
Hearing/Visual Features: Emergency strobe lights and strobe-light smoke detectors, closed-captioning decoders on 55-inch flat-screen HDTVs, and cordless phones.
Bathroom Amenities: Accessible bathrooms equipped with either a roll-in shower or a shower/bathtub combination with grab bars and a lower bathroom sink.

Accessible Public Areas
The hotel ensures accessible routes and features throughout its public spaces.
Accessible Routes: Accessible paths of travel from the public entrance to the registration area, guest rooms, restaurants, fitness center, meeting rooms, ballroom, and swimming pool.
Parking & Transportation: Van-accessible self-parking, accessible transportation with advance notice, and valet parking services for wheelchair-equipped vehicles.

General Amenities:
Wheelchair Accessibility: The public entrance features a ramp, and elevators provide access to upper floors. Wheelchairs are available on site for guest use.

Fitness & Pool: Wheelchair-accessible fitness center and swimming pool, the latter of which also has a pool hoist. Communication Aids: Assistive listening devices are available for meetings upon request, and the hotel has sign language-capable staff.

Signage & Alarms: Braille or raised signage is present, and visual alarms are installed in the hallways. Restrooms & Concierge: Public restrooms and the concierge desk are wheelchair accessible. For specific requests or to confirm availability, guests can contact the hotel directly at +1 310-399-9344.

Does my room have a mini fridge?

Do you have room service?

Are rollaway beds and/or cribs available?

Yes, rollaway beds are available at the Hyatt Centric Delfina Santa Monica. Here are the details regarding availability and fees:
Availability: Rollaway beds are available for certain room types and are subject to availability. Note that some specific room types, such as the "1 King Coastal Suite with Balcony" on Qantas Hotels, might be listed as not accommodating extra beds, so it's essential to check the specific room you book.
Fee: There is a fee for a rollaway bed, which is approximately $10 per night.
Cribs: The hotel also offers free cribs/infant beds upon request.
It is recommended to confirm availability and the exact current fee with the hotel directly at +1 310-399-9344 when booking your room to ensure it meets your needs.

Parking, Travel & Transportation

What is the closest airport or major transit hub to the hotel?

Does the hotel provide shuttle or transfer services?

What are the recommended local transportation options (rideshare, taxi, public transit)?

The hotel staff highly recommend trying Waymo as a new and unique driverless experience to enjoy getting around Santa Monica.
Other options include Rideshare & Taxi. Rideshare services and taxis are readily available and can be arranged through the hotel concierge or by using the respective apps/phone numbers.
Rideshare: On-demand services like Uber and Lyft operate in the area and are a convenient option for getting around Santa Monica and the greater Los Angeles area. Fares can fluctuate with demand (surge pricing), sometimes making them more expensive than a taxi during peak hours.
Taxi: Taxis are also widely available. You can call local companies directly or have the hotel concierge arrange one.
LA Yellow Cab: +1 424-222-2222
Santa Monica Taxi: +1 310-444-4444
Metro Cab Santa Monica: +1 310-444-7777

Is the hotel within walking distance of key attractions or business centers?

Is there valet parking?

Are there EV chargers?

Hotel Facilities

Is there a restaurant and bar on-site?

Is breakfast included?

Is the pool open all year?

WiFi & Digital

What type of Wi-Fi is provided, and is there an option for high-speed internet?

Are smart TVs or streaming services available in guest rooms?

Does the hotel offer mobile check-in, digital key, or app-based services?

Families & Groups

Does the hotel offer connecting rooms or family suites?

What amenities are available for children (cribs, high chairs, kids’ menus, activities)?

The Hyatt Centric Delfina Santa Monica offers a variety of amenities for children.

For Dining
Kids' menu: A dedicated children's menu is available.
High chairs: are available.

For Sleeping
Cribs/infant beds: free cribs/infant beds subject to availability.
Playpens: Playpens are also available for use.
Connecting rooms: Adjoining rooms are an option for families needing more space and can be requested when booking.
Children stay free: Up to 2 children 17 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

For Activities
Game room: There is a game room on-site, featuring activities like a pool table and darts, suitable for older children.
Board games: Board games are available for use.
Outdoor pool: The hotel features an outdoor pool, which is heated, for family enjoyment.
Bicycle rental: Guests can rent bikes (included in the destination fee), which is great for exploring the nearby beach path.
Beach towels: also included in the destination fee are a must for enjoying the world famous Santa Monica beach, which is only a short walk from the hotel.

Child care: Child care services are listed as an available amenity, though extra charges apply.

Additional Information
Contact information: For any specific inquiries about current availability or details, you can contact the hotel at +1 310-399-9344

Does the hotel accommodate large groups, weddings, or events?

Yes, the Hyatt Centric Delfina Santa Monica accommodates large groups, weddings, and events, offering nearly 15,000 square feet of versatile event space. They have a dedicated event planning team and on-site catering services to help coordinate.The Delfina Ballroom, the property’s largest venue, has panoramic ocean views from the top floor of the hotel. This 4,526-square-foot space can host up to 400 guests for receptions and can be divided into smaller rooms (Luna and Stella) for more intimate gatherings.

Pets

Is the hotel pet-friendly, and what is included in the pet policy (size limits, fees, amenities)?

Accessibility

What accessible features are available onsite?

The Hyatt Centric Delfina Santa Monica offers a wide range of accessible features across its public areas and in dedicated guest rooms.

Accessible Hotel Areas & Features:
The hotel ensures accessible routes from the public entrance to most of its facilities, which are detailed below.
Public Entrance & Routes:
Front entrance ramp.
Stair-free path to entrance.
Well-lit path to entrance.
Wheelchair accessible path of travel and to the elevator.
Elevators are available with a door width of 40 inches (102 cm).
Parking & Transportation:
Wheelchair accessible parking, including van-accessible self-parking.
Valet for wheelchair-equipped vehicles.
Accessible transportation available with advance notice.

Hotel Facilities:
Wheelchair-accessible registration desk with a height of 36 inches (91 cm).
Wheelchairs available on-site for guest use.
Wheelchair-accessible public restrooms and concierge desk.
Wheelchair-accessible pool with a pool hoist on site.
Wheelchair-accessible fitness center.
Wheelchair-accessible on-site restaurant and lounge.
Assistive listening devices for meetings and general use available upon request.

Communication & Signage:
Braille or raised signage throughout the property.
Visual alarms in hallways.
Sign language-capable and multilingual staff.
Accessible Guest Rooms
Accessible guest rooms feature doorways with a clear width of 32 inches (0.81 m) and offer several specific amenities for comfort and safety.

Mobility Features:
Options for accessible bathrooms with either a shower/bathtub combination with grab bars or a roll-in shower.
Lowered thermostat and light switches, peephole, and door latch.
Cordless phones.
Hearing/Visual Features:
Emergency strobe lights and strobe-light smoke detectors.
55" flat-screen HDTVs with closed-captioning capability.
Text Telephone (TTY) devices are available.

For additional questions or specific requests related to a disability, it is recommended to contact the hotel directly at +1 310 399 9344 or by email at LAXCM-guest.services@hyatt.com.

Are service animals welcome, and what documentation is required (if any)?

Booking & Policies

What is the hotel’s cancellation or change policy?

Does the hotel offer loyalty program benefits or membership perks?

Yes, the Hyatt Centric Delfina Santa Monica is a participating hotel in the World of Hyatt loyalty program and offers membership benefits and perks.

As a World of Hyatt member, you can enjoy a variety of benefits when staying at this hotel:
Earn and Redeem Points: You can earn World of Hyatt points on eligible paid stays and dining, and redeem points for free nights.
Member Rates: Members receive exclusive savings and special offers when booking directly through Hyatt channels.
On-property Benefits by Tier: Depending on your membership tier (Member, Discoverist, Explorist, Globalist), you can receive additional perks such as:

Complimentary premium internet access.
Bottled water daily (for Discoverist and higher).
Late checkout (subject to availability).
Room upgrades (excluding suites for Discoverist and Explorist; including standard suites for Globalist, subject to availability).
Resort fees waived on free night awards (for all members) and also on eligible paid rates for Globalists.
For more information on specific tier benefits or to join the program, please visit the World of Hyatt website.

FAQs