Most of our staff speaks English, Nepali & Hindi.

We do not provide adapters or converters on-site. We operate on a 230V, 50Hz electrical system with hybrid sockets that support Type D and Type M plugs. Please bring a suitable plug adapter and voltage converter, depending on your device requirements.

Yes, we can accept packages before your arrival. Please include your reservation name and date.

Yes, complimentary Wi-Fi is available in all rooms and public areas.

Absolutely, just contact the front desk to schedule your wake-up time. You can contact front desk by dialing '0'.

We do not have a dedicated concierge, but front desk staff are always happy to assist with local tips.

Yes, laundry and dry-cleaning services are available daily. Simply contact our front desk staff.

We do not offer childcare services.

Yes, our restaurant offers a variety of vegan and gluten-free dishes; please ask our staff for recommendations or menu highlights.

Our dining team offers selections influenced by various global cuisines—please let us know your preferences, and we'll try to accommodate as per your requirements.

Yes, outside food delivery is allowed in guest rooms, but not in the hotel's restaurants or public areas.

Yes, room service is available daily for 24 hours.

Yes, we provide cribs and extra beds upon request.

Yes, we offer rollaway beds or sofa beds.

We offer both smoking and non-smoking rooms—please specify your preference when booking.

If you are looking for a particular view, you can choose the corresponding room type when booking.

Bathtubs are available in select guest rooms only and are subject to room type and availability. Requests for a room with a bathtub cannot be guaranteed.

Certainly! If you’d prefer a quieter room, let us know by.

Yes, guests are welcome to enjoy our outdoor pool located on P Level. The pool is open from 7am - 7pm.

Yes, our on-site fitness center is open located on P Level.  It is open 24 hours. 

We do not offer a formal business center; however, we have a kiosk desk next to the lobby to facilitate our guests for their online work assistance.

Yes, spa treatments are available on-site. To book a session, please contact us at +977 971-4556622. We recommend booking in advance to secure your preferred time.

Yes, our fully equipped meeting rooms accommodate any kind of gathering.

We are located approximately 10 km from Tribhuvan Airport, which is about 30 to 35 minutes' drive from the hotel.

Yes, shuttle service is available to and from the airport. Advance booking is recommended.

The nearest bus station is just 5 minutes away on foot.

Buses and taxis are easily accessible near the hotel.

Downtown can be reached by bus, or taxi.

Yes, we can assist with car rentals or limousine bookings.

Maps are not provided on-site, but our staff can offer verbal directions and nearby info.

The is ideally located near key attractions, with Swayambhunath Stupa just 3.84 km away, Thamel about 4.83 km away, Patan Durbar Square (5.9 km) and Pashupatinath Temple (8.33 km) within a 20 to 30-minute drive.

Yes, we are within 5 to 10 minutes driving distance of Bhatbhateni Super Market and a variety of local restaurants.

Yes, we offer on-site complimentary parking.

We currently do not offer valet parking, but self-parking is available.

Yes, EV charging stations are available in our parking area, subject to availability. 

Yes, connecting rooms are available. 

Yes, we provide kid-friendly meal options and child portions on request.

We’d be honored to host your celebration—our event spaces and experienced planning team are at your service.

Our team provides full event coordination, from layout setup to vendor arrangements.

Yes, we offer audiovisual equipment, including projectors, microphones, and screens. Please let us know your requirements.

On-site catering is available with customizable menus for all occasions—just contact our event team at +977 980-1229350.

Yes, pet-friendly rooms are available.

Yes, we offer complimentary pet amenities including bowls and beds.

There are no designated pet parks nearby but walking paths around the hotel are available.

Some areas may be difficult to access for guests with mobility needs. Please contact us to plan your visit. 

Accessible rooms are limited, so we recommend confirming availability in advance.

Yes, we have rooms with roll-in showers and mobility-friendly layouts. To book one, please do advise us of your preference while confirming your reservation.

These devices are not available on-site, but we can suggest rental services that supply them locally.

Yes, designated accessible parking spaces are located in the basement.

Yes, service animals are welcome with additional charges. For more details, you can contact our reservation team.

To check in, please present a valid photo.

Yes, guests must be at least 18 years old. Minors must be accompanied by an adult.

If you will be arriving after midnight, please inform the hotel in advance so we can make the necessary arrangements for a smooth check-in.

Early check-in is available based on availability.

Yes, you may request a late check-out, subject to availability.

Currently, we do not offer express check-out.

We offer both smoking and non-smoking rooms—please specify your preference when booking.

Lost items are recorded and stored securely—Please contact our front desk with a description and date of loss.

There is no formal dress code, but we kindly ask guests to wear appropriate clothing in public spaces.