Policies

A daily destination fee of $25.00 (subject to change) is applied to each room of your stay in order to provide the following services and amenities, which enhance the guest experience. Please contact the hotel directly for more information.

• 2 bottles of water daily
• Premium Guestroom Internet
• Fresh baked cookies in Lobby from 2pm-6pm daily
• $5.00 Daily Market Food and Beverage Credit
• Access to Press Reader Digital Newspaper
• Drip coffee at Ella's from 7am-9am daily
• Infused water station in Lobby from 9am-9pm daily
• 10% discount on Laundry/Dry Cleaning
• Complimentary Flight with a purchase of a Flight from Nashville Barrel Company
• Discounted Tickets           
  • The Escape Game Nashville - 10% off
  • Nashville Old Town Trolley Tours - 10% off
  • Big Machine Downtown Distillery Tour - 8% off
  • Madame Tussauds Wax Museum - 20% off
• Long Distance Phone Calls

CASH FREE – Please note that this hotel only accepts credit cards, debit cards and, where applicable, other contactless forms of payment. It is a cash-free environment.

Hyatt Centric Downtown Nashville is committed to providing a seamless and enjoyable experience for all our guests. We understand that losing a personal item can be a stressful experience, and we're here to assist you in any way we can.

If you have lost an item during your stay at our hotel, please fill out the form on ileftmystuff.com, providing a detailed description of the item and your contact information. Our dedicated team will make every effort to locate your belongings and return them to you promptly.

Please note that Hyatt Centric Downtown Nashville is not responsible for any lost or stolen items. However, we will do our best to assist you in recovering your belongings.