Hotel Policies

We are delighted to welcome your pets. Please see our additional pet policy terms:

• Grand Hyatt La Manga Club Golf & Spa has designated pet-friendly rooms. Availability is limited and restrictions may apply. Advance booking is required. Please contact the hotel in advance of your visit.
• Pet must be kept on a leash when in the hotel or on hotel property unless it is in the guest's room.
• Guests are responsible for cleaning up after their pet on hotel property and in the surrounding area.
• Please note that excessive or loud barking may be disruptive to other guests. We request that you please soothe your furry friend in these stressful situations and reduce their noise level as much as you possibly can. 
• We love being a pet-friendly hotel and while we understand that pets may be moody and stressful at times, especially in an unfamiliar environment, we also need to guarantee the safety of our guests and staff. Please accept our apologies in case we ask you to calm your pet to ensure the comfort of other guests.
• Room attendants are not allowed to enter guest rooms with pets unless the occupant is present. For your convenience, please call housekeeping to arrange a suitable time to have your room serviced.
• We regret that pets are not allowed at the golf course, spa, fitness centre, restaurants or pool areas of the hotel. Service animals are an exception to this policy.
• Dogs must be walked in designated areas.
• Damages to the room will be billed on a case-by-case basis.

Fees:

To ensure a comfortable visit for all, we ask that you adhere to the following guidelines:

• A one-time mandatory cleaning fee of €100 is assessed during a one- to-six-night stay. (This is not applicable for service dogs, in which case a valid certificate is required.) 
• A one-time mandatory cleaning fee of €200 is assessed during a stay of seven nights or more. (This is not applicable for service dogs, in which case a valid certificate is required.) 
• A credit card must be presented at the time of check-in to guarantee against any damages, such as soiled carpets or soft goods in the room.

Weight Limit & Breeds:

Only dogs that are housebroken and do not exceed 20 kilograms are permitted. One dog or cat is allowed per room or suite.

The following breeds are not accepted: Akita Inu, Tosa Inu, Doberman, Dogo Argentino, Fila Brasileiro, rottweiler, Staffordshire bull terrier and pit bull terrier.