FAQs
Booking & Policies
Book directly via our website, mobile app or through the World of Hyatt reservation centers.
Cancellation policies vary by rate and room type; check your confirmation for details.
Yes, please include requests during booking or contact the hotel in advance.
Accessibility
Yes, we have certain guest rooms rooms and public facilities with access for guests with limited mobility.
Yes, elevators, ramps and accessible restrooms are available throughout the hotel.
Hotel Facilities
We offer an indoor swimming pool at Noor Spa, available to guests aged 14 and above.
Yes, the fitness center is open 24 hours a day and is equipped with modern equipment.
Yes, we offer several meeting rooms and a Grand Ballroom with full support from our dedicated Events and Catering teams.
General FAQ
Check-in is from 3 PM and check-out is by 12 PM. Early check-in or late check-out may be available upon request.
Yes, we offer on-site parking for guests through our dedicated valet service.
Yes, airport transfers can be arranged for a fee. Please contact the hotel in advance to schedule.
Hotel Experience & General Information
We are located within 360 Mall on the Sixth Ring Road, offering immediate access to premier shopping and entertainment, as well as access to downtown Kuwait.
Our team speaks several languages, including English, Arabic and French.
Yes, we feature multiple restaurants offering a range of local and international cuisine.
Pets
Pets are not permitted at Grand Hyatt Kuwait.
WiFi & Digital
Yes, complimentary WiFi is available throughout the hotel for all guests.
Yes, our TVs support streaming via HDMI or casting.
Yes, mobile check-in and keyless room access are available through the World of Hyatt app.
Rooms & Amenities
We offer a variety of guest rooms and suites to suit our guest needs. Please visit our Rooms page for details.
Yes, all rooms include an in-room safe. Safe deposit boxes are available via the Front Desk.
All our rooms feature fully stocked minibars.
Families & Groups
We have connected rooms and suites for convenient family stays.
Babysitting services can be arranged with advance notice.
Yes, we welcome group bookings for events, weddings and business meetings.
Parking, Travel & Transportation
Yes, valet service is available for hotel guests.
Our team can arrange transport services for guest needs.