• Nagomi Spa and Fitness Indoor Pool

Contact Nagomi Spa & Fitness at Grand Hyatt Tokyo

[ Notice of Operational Change ]

Hours of operation: 6:00 a.m. - 8:00 p.m.

As a precautionary measure, we have implemented some operational changes. Please click here for more details.
 
We kindly ask that you contact Nagomi Spa and Fitness in advance to make a reservation to use the swimming pool or fitness center due to capacity limitations.  To reserve, please email Nagomi@hyatt.com with your registered name, requested date and time, facility (fitness center or pool), number of people, and children’s name and age (if you request family pool usage.) 
 
We apologize for the inconvenience caused and appreciate your understanding.
 
 
[ Pool Area Closure ]
Please be informed that the pool area will be closed from May 10 – 19, 2021 due to poolside repair work. We apologize for the inconvenience caused and appreciate your understanding.
 
 
Nagomi Spa and Fitness

Grand Hyatt Tokyo

6-10-3 Roppongi, Minato-Ku, Tokyo, Japan 106-0032

Tel: +81 3 4333 8825

Fax: +81 3 4333 8845

Email: nagomi@hyatt.com

Hours 

Spa Facilities 5:00 a.m. – 10:00 p.m. (Last check-in at 9:30 p.m.)

Spa Treatments 10:00 a.m. – 10:00 p.m. (Last appointment at 8:45 p.m.)

Usage fee

For resident guests, the fitness center and swimming pool may be used on a complimentary basis. An access fee of JPY 4,400 (including tax) is charged for access to the locker areas, which includes the relaxation areas, the cold and hot plunge pools and the sauna facilities.

All World of Hyatt members staying in guestrooms and guests staying in 1 King Bed, Club Access / 2 Twin Beds, Club Access / 2 Twin Beds, Club Access, Deluxe  / 1 King Bed, Club Access, Premium / 2 Twin Beds, Club Access, Premium and all suites may use all areas on a complimentary basis.

 

Arrival

Please arrive at least 15 minutes prior to scheduled reservation time. Late arrivals may result in shortened treatment times.

 

Spa attire

For guests’ comfort, a robe and slippers are provided. Fitness apparel is available upon request.

 

Rentals

We offer the following rental wear.
JPY 770 (including tax) per item

T-shirts, shorts, pants, shoes (including socks), swimwear

*Goggles, swim caps, and swimsuits are available for purchase.

* All rental items are complimentary for guests staying in suites, hotel guests who are World of Hyatt Globalists and Nagomi members.

 

Age

18+ for treatments, fitness center and locker areas

5+ for whirlpool and swimming pool

*Children from the age of 5 to 15 are welcome to use the pool area from 9:00 AM to 6:00 PM.

*An adult guardian is required to be present for guests under 18.

 

 

Cancellation policy

For those who need to cancel an appointment, fourhour notice is required. No-shows and cancellations made within less than four hours will incur a 100% cancellation fee.

 

Health

A consultation will be provided prior to treatment so that our spa professionals can be made aware of any health concerns.
Please inform us at the time of booking if you are pregnant or have any skin concerns. We kindly ask that you do not consume an alcoholic beverage right before or after a treatment.

 

Membership

Annual fitness center and spa memberships for individuals, families or

businesses are available. Nagomi Spa membership offers a serene oasis in

the heart of the city with access to a state-of-the-art fitness center, extensive

hydrotherapy areas and exclusive member benefits.

 

*Please note that the information on this website is effective from March 2021 and subject to change without prior notice.