Hotel Policies
Small Dogs Are Welcome
Bring your dog along for your relaxing stay at AluaSoul Orotava Valley. Our pet-friendly hotel in Tenerife welcomes pups under 22 lbs/10 kg to join your tranquil escape in our My Favorite Club suites.
For a fee of €20 per night, your furry friend can enjoy a dedicated welcome letter with house rules, a comfortable dog bed (upon request), and food and water bowls.
To secure your dog-friendly room, please contact reservations.asoro@aluahotels.com. Availability is limited and advanced booking is essential. Information on service dogs is also available through our reservations department.
Hyatt App
Experience the future of hospitality with the Hyatt App. This innovative digital tool brings our services at AluaSoul Orotava Valley right to your fingertips, offering a personalized experience.
From exploring hotel amenities and dining options to accessing real-time information and exclusive offers, the Hyatt App has it all. Connect directly with our resolute staff through the chat feature, whether you need assistance with amenities, room service, or restaurant reservations.