Hotel Policies


The minimum age to reserve a guestroom at Hyatt is 21 years old. A person of the minimum age requirement must be present at Check-in and become a registered guest in the room.  


Destination Fee 

$25 plus tax
(Destination Fee)

$10 Daily Minibar Credit  (Must redeem credit daily)

High-speed premium Wi-Fi

24-access to the hotel's on-site fitness center

Coffee and tea service from 5AM to 7AM (prior to restaurant opening)

$15 daily credit towards dry cleaning

Daily on site shoe shine

Local, long-distance, and toll-free phone calls

Daily newspaper delivery upon request

Hotel bike usage (based on availability/seasonality) - 2 hour limit per day

15% off all purchases at Dylan's Candy Bar

10% off all purchases at NY local’s Max Brenner (store only, not valid in the restaurant)

10% off One World Observatory Tour Tickets

Pet-friendly Policy 

Hyatt Union Square New York is a pet-friendly hotel, so feel free to bring your furry friend along on your next visit! We just ask you to review our pet policy and guidelines below:

All guests traveling with a pet must properly sign a pet waiver, agree to the one-time pet fee, and ensure pet door hanger is being utilized during stay

Our one-time pet fee is $150

The guest pet amenity will be delivered to the room upon guest check-in

Housekeeping will inspect room upon guest departure to ensure room will not need to incur additional fees for pet damage

Pet Waiver Document 

Guests must agree to following conditions while staying at Hyatt Union Square New York with their pet:

Guest is responsible for cleaning up after pet while on property

Pets are not allowed in the Food and Beverage outlets, unless it is a guide pet

Guest is responsible for placing "Pet in Room" door tag on outside of doorknob to alert hotel staff when pet is in room

Guest must be present in the room & pet must be caged when requesting Housekeeping Service, Engineering requests or In-Room Dining orders

Guest is responsible for any noise disruptions pet may cause during stay

Pet must be up to date with all vaccinations

Guest must agree to non-refundable $150 pet fee per stay and agree to pay any additional charges should any damages occur

Guest is responsible for any liability by staff or invitee of the hotel as a result of pet