The safety and wellbeing of our guests and colleagues is always a top priority. In light of COVID-19 and for precautionary measures, the following services and facilities will be impacted. For inquiries, please contact the hotel directly.

 

  • Closed until further notice - Business Center
  • Limited service available - Food Service (restaurant rotation system), Bar Service (restaurant rotation system), Shuttle (limited to 50% capacity), Fitness Center (reservations recommended, social distancing observed), Pool (social distancing observed), Spa (special menu, limited to 50% occupancy)
  • Face coverings – Required in hotel indoor public areas and when moving around in outdoor areas

Hyatt Ziva Cancun

Hyatt Ziva Cancun, an All Inclusive Family Resort


All you can eat. All you can drink. All you can do. All, included in your room rate.

A stunning all-inclusive beachfront resort on the most beautiful strip of Punta Cancun, framed by the Caribbean Sea, Hyatt Ziva Cancun is a playful family escape on Mexico’s Yucatan Coast. Experience the Evolution of All Inclusive luxury, where you are inspired to live in the moment. Find your bliss on white sand beaches, and play in the clear-blue waters of the sea. Relax in luxurious suites with balconies and breathtaking ocean views. Indulge your senses at 8 unique restaurants and 3 lounges, featuring local and international cuisines. If you prefer your tastings in a more spirited form, there are 6 bars on property, including a microbrewery! Spend a day to rejuvenate body and soul at the oceanfront spa, with optional massages, holistic body treatments and a hydrotherapy circuit.

Amenities
  • Free Breakfast
  • Free Internet Access
  • Restaurant On-Site
  • Room Service
  • Fitness Center
  • Pool
  • Spa
  • Resort Property
  • Concierge
  • Meeting Facilities
  • Business Services
    Unavailable until further notice

Less Contact. More Care.

We're bringing flexibility and peace of mind to your stay, with contactless solutions that can help put you in control of how you connect with us. Our Hyatt Ziva Cancun digital amenities through the World of Hyatt app are just a tap away:

  • Account access
  • Points balance & earned rewards
  • Curated meditations from Headspace
  • Hotel stay bill
  • Hotel favorites
  • In-stay benefits
Safety First, Wellbeing Always

Guided by our purpose of care, we’re committed to enhanced levels of cleanliness in an effort to ensure your safety and wellbeing.
Hyatt Credit Card

Up to Ten Free Nights

Earn up to 10 free nights at Hyatt hotels with the World of Hyatt Credit Card

The Great Escape Sale

Hyatt Ziva Cancun Couple Having Lunch

The Great Escape Sale

Save up to 60%!

Here, there’s something for everyone—a splash park for children at the KidZ Club or an exclusive adults-only experience at Turquoize.

Offer valid for bookings made through October 20, 2020, for stays through December 20, 2021. Terms & Conditions

All-inclusive

Experience your dream vacation with these features, included in your rate.
Presidential Suite Private Pool

Rooms & Suites

  • Private Balconies
  • Swim-Up Suites
  • Minibar stocked daily with water, beer, soft drinks, and snacks
  • Bathrobes & Slippers
  • 24-Hour Room Service
Casa Cafe

Dining & Drinks

  • Unlimited Dining
  • Endless Drinks
  • 10 Dining Venues
  • 7 Bars & Lounges
  • Microbrewery
  • Top Shelf Wines & Liquors
  • Oceanfront Dining
Beach

Activities & Entertainment

  • Snorkeling & Scuba Diving
  • Non-Motorized Water Sports
  • Aqua Cycling, Aqua Aerobics & Water Volleyball
  • KidZ Club
  • @Moods Teens Club
Pasteles

Resort Features

  • 3 Infinity Pools
  • Fitness Center
  • Private Piers
  • Free Wi-Fi

Rooms

Swim Up King
Dolphin View Master Room Balcony
Club Oceanfront Corner Suite Bedroom

Hyatt Ziva Cancun features 547 luxury suites with contemporary Caribbean decor, hand crafted furnishings and picturesque views of the blue sea.

Free Weddings

Sahara Beach Wedding
Wedding Couple
Wedding Gazebo

With all-inclusive luxury that welcomes all ages, the resort offers free weddings at stunning oceanfront venues, as well as custom options to personalize your special event.

Dining

La Bastille
Dips and Sips

From worldly cuisines to diner food and delicious desserts, each of our all-inclusive restaurants delivers bites to impress.

Our Hotel

Pools

CLub Pool Two Story Cabanas

Pools

At Hyatt Ziva Cancun there are three infinity pools, including an adults-only rooftop pool for guests staying at the new adults-only, beachfront tower, Turquoize. The main infinity pool spans the beach and offers sweeping views of the Caribbean Sea.

Zen Spa

Ziva Cancun Zen Spa

Zen Spa

Zen Spa features a dual temperature whirlpool tub, steam room, a sauna, and a cold plunge pool. Enjoy a massage or a body treatment in one of our 13 treatments rooms and beach palapas, or relax and refresh with massage waterfalls and our hydrotherapy circuit facing the Caribbean Sea.

Fitness Center

Fitness Center

Fitness Center

Maintain balance and wellness with 24-hour access to Hyatt Ziva’s Gym, located on the second floor, offering the newest strength training and cardio equipment, showers, and two trainers onsite from 6:00 am to 9:00 pm. Take yoga classes, aquacycling and more, all designed to help you live in total harmony.

Must be Ages 18+ to Use Gym Equipment

Photos + Reviews

Juana Margarita
Chevys Burger
Spa
Lorenzos
The Moongate
5.0 Stars

Amazing

jasmineha2018 │ Phoenix, Arizona
​They do everything to make your stay perfect. The staff works so hard keeping you happy, keeping the place clean and just over all making it effortless for you to enjoy your self.We would never stay any where else.​
Dolphin Area
Lighthouse
Pasteles
South Side Pool
Tres CerveZas
Hyatt Ziva Cancun

Frequently Asked Questions

Have questions? We've got the answers. Click the link to see a comprehensive list of frequently asked questions by our guests.

What else is happening at Hyatt Ziva Cancun?