Special Events

Plan your next event amid the natural splendor of the Riviera Maya. Choose from nine flexible venues with hacienda-inspired decor, including the 4,757-square-foot Jade Ballroom, where soaring ceilings create an opulent atmosphere for grand events. Stage a picture-perfect beach wedding on the pure white sand at Hyatt Zilara Riviera Maya, or use our ballrooms for an unforgettable reception. Whether you’re planning a retreat, a reunion, or a business event—our responsive staff is on hand to make your event seamless.

Total Sleeping Rooms

291

Largest Space

4,757 Square Feet

Meetings

Lifestyle Business Water

Meetings

Plan conferences, talks, or retreats in a 4,757-square-foot ballroom, or keep the group small and meet up in a flexible 376-square-foot venue. Let Hyatt Zilara Riviera Maya provide a beautiful backdrop and locale for business events near Tulum and Playa del Carmen.

Weddings

Papaya Garden Wedding Ceremony View

Weddings

Plan the beach wedding of your dreams at Hyatt Zilara Riviera Maya, where sugar-white sand beaches offer the perfect setting for the big day. The soaring ceilings of the elegant Jade Ballroom also create an ideal venue for receptions with up to 320 guests. Our team is ready to organize any type of wedding and turn your vision a reality.
Meetings-Video-Conference
Wine and Social Tuna

Events have changed. So have we.

Whether it’s a wedding or your company’s first face-to-face brainstorming session, Hyatt can help you create exceptional events that reflect the new world. Learn more about Together by Hyatt—our approach to bringing people together again, fueled by our purpose of care.

Double Your Events Offer

Book your next incentive or meeting at our oceanfront luxury resort through 2024 and receive two separate one-hour receptions followed by a three-hour dinner included in your concession offering.

Double Your Events Offer

Book your next incentive or meeting at our oceanfront luxury resort through 2024 and receive two separate one-hour receptions followed by a three-hour dinner included in your concession offering.

CONTACT YOUR GROUP MEETINGS AND INCENTIVES SALES DIRECTOR

CALL: 888.676.7960

Offer valid for new qualifying MICE Group contracts signed on or prior to June 31, 2023 and traveling through 2024 calendar year. Additional enhancements are also available with supplement. Package includes basic resort linens, flatware, silverware, glassware and service staff and is applicable for all Corporate or Association group business. This package does not include enhanced lighting, music, or décor. Qualifying groups must actualize a minimum of fifty-one (51) rooms for at least three (3) peak nights. Not valid for existing contracted business or leads, referrals or tentative group business previously submitted to hotels, Playa MICE team or Hyatt Sales Force. All group concessions including those listed above are subject to availability and additional restrictions may apply. This offer is not combinable with any other group promotion or account specific performance agreements or contracts. Beach events are subject to a discounted $15 USD per person setup fee. Offer is subject to Playa’s sole discretion and may be withdrawn at any time. Blackout dates may apply. Not responsible for errors or omissions. Additional terms and restrictions may apply. Hyatt Zilara™ and Hyatt Ziva™ trademarks and related marks are trademarks of Hyatt Corporation. © Hyatt Corporation. © Playa Hotels & Resorts is the owner or/and operator of Hyatt Zilara™ and Hyatt Ziva™ resorts in Dominican Republic, Jamaica and Mexico. All rights reserved.

Terms and Conditions

Social Group Offer

Book your all-inclusive group gathering at one of our luxurious beachfront resorts and advantage of free nights on us!

Social Group Offer

Book your all-inclusive group gathering at one of our luxurious beachfront resorts and advantage of free nights on us!

Enjoy these amenities:

  • Signature welcome drink
  • Special welcome amenity for one designated room
  • One complimentary upgrade to the next highest room category, subject to availability*
  • Group check-in for common arrivals, flight information must be shared in advance (min. 15 rooms)

Offer expires December 20, 2025, for travel now through December 20, 2025.

Terms and Conditions

Offer expires December 20, 2025, for travel now through December 20, 2025. Offer excludes corporate meeting and incentive groups and only applies to social groups (weddings, family reunions, friends, families, and social). * One (1) complimentary room upgrade to the next higher room category subject to availability at time of check-in. Excludes all specialty suites such as Swim-outs, One-bedroom & Presidential by resort. Category 1-4 resorts, requires a minimum 10 rooms staying at least 3 common nights. Category 5 resorts, requires a minimum 5 rooms staying at least 3 common nights. The complimentary room is awarded in the lowest category indicated in the “Room Night Commitment” section of the “Social Group Enrollment Form” and for a maximum of two (2) people. Private events such as ceremonies, cocktail parties, dinners, and meetings are available at an additional charge and are to be contracted directly with each resort. Social Group Rates are based upon Playa Hotels & Resorts' prevailing promotions and rates in effect at time of request. Valid only on new group bookings. Up to 25% of the block can be at single supplement rates, above 25% would require revenue approval and rate review. The parties acknowledge and agree that Hotel does not accommodate any type of student groups, including but not limited to spring break groups. Any leisure or social group that is predominantly comprised of guests under the age of 25, must be of a family nature where at least one parent stays in the room with their children. No shows on date of arrival will be charged full applicable room rate. Any 1 or 2 night length of stay requests would be subject to hotel’s prevailing length of stay restrictions at time of booking. These rooms would not be eligible for consideration in the earning of complimentary rooms. Not applicable / combinable with other dollars off promotions including but not limited to AAA Rates or Senior Discounts. All or part of the Social Group Program can be changed or withdrawn at any time. Additional terms and conditions apply. 

Contact Us

Contact Our Celebrations Center

More Meetings Offers

Earn more benefits when booking multi-year incentives at any Hyatt Zilara or Hyatt Ziva all-inclusive resort.

More Meetings Offers

Earn more benefits when booking multi-year incentives at any Hyatt Zilara or Hyatt Ziva all-inclusive resort.
For a limited time, book more meetings and receive a master bill rebate for confirming multiple years at the same time! Receive a 2% master bill rebate for confirming 2 years at the same time, 3% for 3 years or 4% for 4 years.

Terms and Conditions

Contact Our Groups Call Center
Call: 888.676.7960

Offer valid for new qualifying MICE Group contracts signed on or prior to December 31, 2023. Contracts must be signed jointly at the same time to qualify. Contracted meetings/incentives must be of similar size in order to qualify. Rebate applicable on qualifying revenues only. Excludes taxes, service charges, and services provided by external or third party vendors. Valid for groups 10 rooms on peak and up. Offer is subject to Playa’s sole discretion and may be withdrawn at any time. Blackout dates may apply. Not responsible for errors or omissions. Additional terms and restrictions may apply. Hyatt Zilara ™ and Hyatt Ziva ™ trademarks and related marks are trademarks of Hyatt Corporation. © Hyatt Corporation. © Playa Hotels & Resorts is the owner and/or operator of Hyatt Zilara ™ and Hyatt Ziva ™ resorts in Dominican Republic, Jamaica and Mexico. All rights reserved.