Hotel Policies

Pet Policy

Hyatt Regency is certified by Pets Can Stay as one of the finest hotels to host your furry friend. Bring up to two dogs, as long as their combined weight is less than 75 pounds, and let them meet Remi, our resident Boston Terrier named one of Boston Business Journal’s “Hardest Working Dogs in Boston.” Remi greets each four-legged guest with a welcome letter and New England-inspired lobster treat.


1-6 nights: $100 + tax

7+ nights: $200 + tax

For stays beyond 30 nights, deep cleaning fee will be at the hotel's discretion.

Weight Limits:

Two dogs up to 75 pounds combined

Destination Fee Policy

Beginning 12/1/2019 a destination fee of $25 ($28.75 with tax) will apply to each night of your stay (Courtesy Card Holders & Globalists Excluded) and includes:

Premium Wi-Fi

Local, Access and Long Distance Domestic Calls

$10 daily food credit (excludes alcohol, tax, service charge, and gratuity) for lunch or dinner periods only at Avenue One, Restaurant & Bar, and IRD

Weekly morning yoga classes

Special Boston Keepsake magnet upon departure

Guided Runs - Tues/Thurs AM

20% Macy's Discount Coupon

Package handling/storage

Luggage handling/storage

Rollaway bed & Microwave (upon request)

In-room Refrigerator

Access to press reader

Daily newspapers in the lobby

24-hour access/health club & pool

Business Center (Including notary, printing, copy, fax services)

Boarding Pass / Printing / Make Space

Daily fresh fruit in lobby

Local Zoo Discount for Franklin and Stone Zoos

Cup of Boston Clam Chowder

10% discount off laundry/dry cleaning

Seasonal Welcome Beverage upon Arrival

Exhale Back Bay - $10 off a Fitness Class or $25 off a Spa Therapy Session

Old Town Trolly Ticket - Boston Tour - $2 discount/tix from listed price

Exclusive 15% discount off food at Taste Wine Bar & Kitchen | Local Favorite