News + Events

Thank you for your valued patronage to Hyatt Regency Tokyo. 

The safety and wellbeing of our guests and colleagues is always our top priority.

Please check here the Policies page to learn more about the precautionary measures in place in our hotel.

We have made the following temporary operational changes in the hotel.

Please refer the link below to find more details.

Operation Hours until December 18, 2022

Operation Hours from December 19, 2022

Cafè will reopen for dinner on December 19, 2022.

Face masks – Required in all hotel public areas.

We would appreciate your understanding and cooperation. 

General Manager

Due to the facility renewal work, the following outlet will be temporarily closed.

　■ SHINJUKU NADAMAN(3F)
　Closed period: January 10 - March 4, 2023

　■ Bar "Eau de Vie" (3F)
　Closed period: January 10 - February 28, 2023

　■ Spa & Wellness "Joule" (27F)
　Closed period: January 4 - January 31, 2023

We sincerely appreciate your understanding and cooperation.

General Manager

Regency Club Lounge is open with modified hours.

Please kindly refer the details as following below.

Operation Hours   7:00 AM – 8:00 PM (L.O. 7:00 PM)

・Breakfast : 7:00 AM – 10:00 AM

・Tea Time : 10:00 AM-5:00 PM, 7:00 PM-8:00 PM

・Cocktail Time : 5:00 PM – 7:00 PM

Concierge Desk (9F) still remains temporarily suspended. However, Concierge on the lobby floor (2F) is available between 8:00 AM and 9:00 PM every day.   

We sincerely appreciate your understanding and cooperation.    

General Manager

As of October 1, 2022, " Terms & Conditions for Accommodation Contracts" will be partially changed.

Major changes

・ Changes in the description of ATTACHED TABLE NO. 2 Cancellation Charge (Ref. paragraph 2 of Article 6 )

■ Applicable part of the previous terms

After 14:00 Within 2 Days Prior to Accommodation Day/

100% of the Basic Accommodation Charge

Supplement to Table No. 2, attached.

1. The hotel retains the right to apply a certain cancellation policy not shown above, specific to select bookings and these charges may vary according to circumstances.

2. The cancellation charge shall be applied to the cases of partial cancellation or reduction of the number of rooms as well as the case of cancellation of the whole group.

■ Applicable part of the future terms

After 0:00 on the Day Prior to Accommodation Day / 100%

2 days Prior to Accommodation Day/No charge

Supplement to Table No.2 attached.

1. The percentage signifies the rate of cancellation charge to the basic accommodation charges for the first day of the cancelled reservation.

2. When a reservation is changed at a time when a cancellation charge would apply, a charge for the change of the above percentage of the basic accommodation charge for the first day of the original reservation shall be paid by the guest regardless of the contents of the change.

3.  A cancellation charge shall incur for each room of the total number of cancelled rooms.

4. The cancellation charge shall be applied to the cases of partial cancellation or reduction of the number of rooms as well as the case of cancellation of the whole group. 

5. The hotel retains the right to apply a certain cancellation policy for specific bookings.

6. Please note that Date of Cancellation is based on local time in Japan.

We sincerely appreciate your understanding and cooperation. 

The limousine bus schedule has been revised, and buses departing from the hotel to Narita Airport and to Haneda Airport will resume service.  

【 Date of resumption of bus service 】  

July 16, 2022   

【 Timetable and Fare】   

・From Hyatt Regency Tokyo to Narita Airport 

8:55 / 10:35 / 11:35 / 12:35 / 13:35 / 14:55 / 17:05 (7 times a day)  

One-way fare: Adult / 3,200 yen, Child / 1,600 yen   

・From Hyatt Regency Tokyo to Haneda Airport   

9:10 / 10:10 / 11:10 / 12:10 / 13:10 / 14:10 / 15:10 / 16:10 / 17:10 (9 times a day)   

One-way fare: Adult / 1,300 yen, Child / 650 yen   

*Please check their website or ask our Bell Captains for the latest information.

Information about Exclusive Bus for Foreign Arrivals

【 Inquiries 】   

Please contact to the Bell Captain's Desk.  

T+81 3 3348 1234 

General Manager 

Thank you for your valued patronage of Hyatt Regency Tokyo.

Japanese Restaurant SHINJUKU NADAMAN had its grand opening at Hyatt Regency Tokyo on January 14, 2022. SHINJUKU NADAMAN has 3 restaurants that provide the tradition of various authentic Japanese cuisine, includes Sushi and Teppanyaki that offer you great experiences.

□Japanese Restaurant SHINJUKU NADAMAN

□Teppanyaki Grill by NADAMAN

□Sushi Bar SHIMIZU by NADAMAN

Please accept our sincere gratitude for your support and respectfully solicit your continued patronage to Hyatt Regency Tokyo.

General Manager

＊More information and reservation　T+81 3 6304 5211

Thank you for your valued patronage of Hyatt Regency Tokyo.

As of 31 March 2021, following outlets, facility and service has been closed/finished permanently. Please accept our sincere gratitude for your support and respectfully solicit your continued patronage to Hyatt Regency Tokyo.

General Manager

□Japanese Restaurant Kakou

□Teppanyaki Grill

□Sushi Miyako

□Brasserie Vicky's (*1)

□Lounge

□Pastry Shop (*2)

□Swimming Pool  

□Hotel Shuttle Bus

(*1) Afternoon Tea offered at Brasserie Vicky's is offered at Caffè.

(*2) Some of the cakes and pastries offered at Pastry Shop is available at Caffè.

Thank you very much for your continuous support Hyatt Regency Tokyo.

Please kindly be advised that all rooms will be completely non-smoking as of 4 March 2020. From the date onward, guests will be asked to smoke in the designated smoking area located on the 5th floor (24 hours available).

Thank you for your kind understanding and cooperation.