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Hotel Entrance
Notice of Operational Changes of Outlets and Precautionary Measures (updated August 27)
Updated August 27, 2021

Thank you for your valued patronage to Hyatt Regency Tokyo. 

*In response to the current COVID-19 situation, Hyatt Regency Tokyo has implemented proactive precautionary measures.

Please note that face masks are required in all hotel public areas both indoor and outdoor.

*Precautionary Measures in Response to COVID-19 (as of September 15 2020)

Please kindly note that some hotel facilities and services will still remain restricted until further notice.

Please refer the link below to find more details.

Operation Hours from September 1, 2021

Bar "Eau de Vie" will be closed from September 1, 2021.

Notice of Temporarily Suspension of Alcohol Beverages

In light of the state of emergency, except Room Service and takeaway service, alcohol beverages are temporarily suspended from July 12, 2021 until further notice.

We sincerely appreciate your understanding and cooperation.

General Manager

Hotel Entrance

News
Regency Cub Lounge image
Notice on Change of Regency Club Lounge Operation Hours and Services
Updated July 12, 2021

In light of the current COVID-19 pandemic, with effect from July 12, 2021, Regency Club Lounge operation hours will be temporarily changed as follows.   

Operation Hours  10:30 AM – 8:00 PM

・Tea Time : 10:30 AM – 5:00 PM  

・Cocktail Time : 5:00 PM – 7:00 PM

In light of the state of emergency, except Room Service and takeaway service, alcohol beverages are temporarily suspended from July 12, 2021 until further notice.

Guests with Club access are invited to enjoy breakfast at "Caffè" (Lobby - 2F) from 7:00 AM to 10:30 AM. Please show your room key to the staff at the entrance.   

Concierge Desk (9F) still remains temporarily suspended. However, Concierge on the lobby floor (2F) is available between 8:00 AM and 9:00 PM every day.   

We sincerely appreciate your understanding and cooperation.    

General Manager



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Awards
Hyatt Regency Tokyo Wins 2021 TripAdvisor Traveler's Choice Award

Hyatt Regency Tokyo has been recognized as a 2021 Travelers’ Choice award-winner. Based on a full year of Tripadvisor reviews, award winners are known for consistently receiving great traveler feedback, placing them in the top 10% of hospitality businesses around the globe. We have made the seventh straight year of receiving this award.

We wouldn't be able to achieve this without your visit and generous support. We humbly honored to receive this award and truly grateful for your support. We will strive to maintain and improve our services and truly look forward to welcoming you back when it's safe to travel again.

 


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Hotel Exterior Image
Notice of Permanent Closure of Outlets, Facility and Services
April 1, 2021

Thank you for your valued patronage of Hyatt Regency Tokyo.

As of 31 March 2021, following outlets, facility and service has been closed/finished permanently. Please accept our sincere gratitude for your support and respectfully solicit your continued patronage to Hyatt Regency Tokyo.

General Manager

□Japanese Restaurant Kakou

□Teppanyaki Grill

□Sushi Miyako

□Brasserie Vicky's (*1)

□Lounge

□Pastry Shop (*2)

□Swimming Pool  

□Hotel Shuttle Bus

(*1) Afternoon Tea offered at Brasserie Vicky's is offered at Caffè.

(*2) Some of the cakes and pastries offered at Pastry Shop is available at Caffè.

 

Hotel Exterior Image

News
Notice about Airport Limousine Bus Service
1 April 2020
Due to recent COVID-19 situation, there have been cancellations of their services. Please check their website or ask our Bell Captains for the latest information.

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One King Bed with Club Access Image
Non-smoking Policy in All Guestrooms as of 4 March 2020
27 December 2019

Thank you very much for your continuous support Hyatt Regency Tokyo.

Please kindly be advised that all rooms will be completely non-smoking as of 4 March 2020. From the date onward, guests will be asked to smoke in the designated smoking area located on the 5th floor (24 hours available).

Thank you for your kind understanding and cooperation.

One King Bed with Club Access Image