News + Events


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Notice of Operational Changes of Outlets and Precautionary Measures (updated September 28)

Thank you for your valued patronage to Hyatt Regency Tokyo. 

In response to the current COVID-19 situation, Hyatt Regency Tokyo has implemented proactive precautionary measures. Please note that face masks are required in all hotel public areas both indoor and outdoor.

Precautionary Measures in Response to COVID-19 (as of September 15 2020)

Please kindly note that some hotel facilities and services including hotel shuttle bus, pool and fitness center will still remain restricted until further notice. Please refer the link below to find more details.

Operational Changes (updated September 28 2020)

We appreciate your understanding and cooperation.

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Notice on Reopening of Regency Club Lounge and Change of Operation Hours

With effect from October 1, 2020, Regency Club Lounge will partially reopen with limited hours of operations as follows.  

Operation Hours 10:30 AM – 8:00 PM

・Tea Time : 10:30 AM – 5:30 PM  

・Cocktail Time : 5:30 PM – 7:30 PM

Guests with Club access may enjoy breakfast at "Caffè" (Lobby - 2F) from 7:00 AM to 10:30 AM. Please show your room key to the staff at the entrance.  

Concierge Desk (9F) still remains temporarily suspended. However, Concierge Desk on the lobby floor (2F) is open between 8:00 AM and 9:00 PM every day.   

We apologize for any inconveniences it may cause and sincerely appreciate for your understanding and cooperation.    

General Manager

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Hyatt Regency Tokyo Wins 2020 TripAdvisor Traveler's Choice Award

Hyatt Regency Tokyo has been recognized as a 2020 Travelers’ Choice award-winner. Based on a full year of Tripadvisor reviews, prior to any changes caused by the pandemic, award winners are known for consistently receiving great traveler feedback, placing them in the top 10% of hospitality businesses around the globe. We have made the sixth straight year of receiving this award.

We wouldn't be able to achieve this without your visit and generous support. We humbly honored to receive this award and truly grateful for your support. We will strive to maintain and improve our services and truly look forward to welcoming you back when it's safe to travel again.


Notice about Airport Limousine Bus Service
1 April 2020
Due to recent COVID-19 situation, there have been cancellations of their services. Please check their website or ask our Bell Captains for the latest information.

Notice on precautionary measures in response to COVID-19 situation
22 February 2020

The safety and wellbeing of our guests and colleagues is always a top priority at Hyatt Regency Tokyo.

We continue to closely monitor the ongoing COVID-19 situation and follow guidance issued by the World Health Organization and local authorities.

Hyatt Regency Tokyo has implemented proactive precautionary measures including increasing sanitization of public areas, restaurants and bars, temporary suspension of buffet service at restaurants and Regency Club Lounge, etc. Kindly note that our staff may wear facemasks. American breakfast (6:00 AM - 10:30 AM) is served at Caffè (Lobby・2F).

Thank you for your cooperation and understanding.  


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Hyatt Regency Tokyo's New Restaurant Brasserie Vicky's Opens on Valentine's Day
5 February 2020

Hyatt Regency Tokyo is happy to announce that our new restaurant Brasserie Vicky’s is opening on Friday, 14 February.

Just like you are visiting your friend’s place, Vicky’s provides a welcoming and lively atmosphere where you can drop in and enjoy with your friends. To be more accessible to anyone, no service charge required at Vicky’s.

Savor enticing locally inspired lunch with French twist. Experience seasonally inspired delicious afternoon tea with a variety of sweets and free-flowing teas and coffee selection. Dropping in and enjoy beautifully laid out various finger foods along with refreshing local craft beer and spirits is perfect for a quick drink after work. Vicky’s shows many different faces depending on the time and situation.

About Brasserie Vicky's

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Non-smoking Policy in All Guestrooms as of 4 March 2020
27 December 2019

Thank you very much for your continuous support to Hyatt Regency Tokyo.

Please kindly be advised that all rooms will be completely non-smoking as of 4 March 2020. From the date onward, guests will be asked to smoke in the designated smoking area located on the first floor (24 hours available).

Thank you for your kind understanding and cooperation.

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