Hotel Policies

The safety and wellbeing of our guests is our top priority. In response to COVID-19, we have introduced enhanced measures for guests’ safety and peace of mind. They include:

・Hand sanitizer available for guests on ground floor, lobby level & fitness center
・Frequent sanitization of public areas and equipment


• Sanitization of high-touch areas using a high-grade disinfectant
• Increased frequency of cleaning air filters


Check In

• Disinfection of key cards
• Sanitization of counter and table surfaces
• Hand sanitizing gels for guests’ use


Resort Fee Policy

A daily Resort Fee of $33 plus tax will be added to your rate. During your stay at Hyatt Centric Waikiki Beach you’ll enjoy endless resort benefits.

Take your time to indulge in exclusive benefits back at our resort, including:

  • GoPro Rental (Reservations Required)  
  • Beach Chairs
  • Beach Umbrellas
  • Boogie Boards 
  • Sunscreen & After Sun Aloe Gel
  • 2 Reusable Water Bottles
  • Water Filtration Stations on 19th, 7th, and Lobby Floors
  • Unlimited Local & Long Distance Calling (int'l fees apply)
  • Premium Wifi Access
  • Chromecast service for in-room television viewing
  • Exclusive discounts at the Activity Concierge Desk      
  • International Market Place (Shopping Center) Passport Discount Booklet
  • One time Hui Car Share Discount Coupon (Hui Mobile App Required)
  • Betta Fish Buddies
  • Morning Yoga (Twice a week)
  • Lei Making (Once a week) 

Pet Policy

The Hotel is pet friendly. Please inform us if guests will be bringing a pet (or pets) at least three days prior to arrival. A pet or pets must weigh no more than 50 pounds collectively in order to stay at the Hotel. A mandatory cleaning fee will be charged.

One (1) to six (6) night stay: $100 plus tax

Seven (7) to thirty (30) night stay: $250 plus tax

Package Handling Fee

Packages will be charged a per package fee of $5+tax per day.