- Sanitization of high-touch areas using a high-grade disinfectant
- Increased frequency of cleaning air filters
- Alcohol wipes provided in your amenities
- Complimentary hand sanitizers by calling the front desk
Hotel Policies
The safety and wellbeing of our guests is our top priority. In response to COVID-19, we have introduced enhanced measures for guests’ safety and peace of mind.
In-Room
In-Room
Dining Outlets
Dining Outlets
- Assurance of food safety through our HACCP certification, a globally recognized and independently audited food safety management system
- Sanitization of tables, chairs, condiment holders and menus before seating guests
- Placement of cutlery inside napkins
- Use of mask and gloves by all associates when preparing meals and plating dishes
- Alcohol wipes for guests’ use
Check-in
Check-in
- Disinfection of key cards
- Sanitization of counter and table surfaces
- Sanitization of pens after every guest use
- Mandatory masks for our front desk associates
- Hand sanitizing gels for guests’ use
Spa
Spa
- Mandatory mask for our spa therapists
- Sanitization of tools under UV light after each treatment
- Sanitization of high touch areas every hour in the spa premises
- Enhanced cleaning and disinfection of treatment rooms after each guest
- Hand sanitizing gels for your use
Fitness
Fitness
- Sanitization of all fitness equipment & yoga mats after guest use
- Alcohol wipes to self-clean equipment
- Reduced capacity of fitness classes to allow for physical distancing
- Mandatory masks for our fitness hosts
- Deep cleaning of facilities on a daily basis
- Increased frequency of cleaning air filters
Swimming Pool
Swimming Pool
- Daily monitoring of chlorine levels
- Sanitization of lounge chairs and tables after each guest use
These precautionary measures are in line with Hyatt’s commitment to Caring for Your Wellbeing.