Dreams Sapphire Resort & Spa is a 5-star luxury resort.

The standard cancellation policy for flexible reservations is 24 hours. Special offers and packages may have different policies. Please refer to your confirmation email or call the support team at +1 866 237 3267.

Yes, guests can join the Unlimited Vacation Club for preferred rates and benefits or become a World of Hyatt member to earn points and rewards.

The resort offers eight restaurants, including à la carte, buffet, grill and café options. Additional dining outlets are available exclusively for Club & Villas guests. No reservations are required for dining.

Activities include a family water park, tennis, beach volleyball, non-motorized water sports, nightly entertainment and more.

Yes, the Explorer’s Club offers supervised activities for children ages 3–12, and the Core Zone Teens Club is available for ages 13–17.

The Dreams Spa offers a variety of treatments including massages, facials, manicures and a full-service beauty salon.

The resort features 568 suites, including Junior Suites, Family Suites, Preferred Club Suites and more, with various views and amenities.

Small dogs under 10 kilograms (22 pounds) are welcome in specific room categories for $65 USD per night. Contact the resort for availability and guidelines.

Guests are responsible for transportation costs to and from the resort. Our e-concierge team can help; contact alethya.herrera@dreamsresorts.com.