Yes, the resort offers membership in the Unlimited Vacation Club for guaranteed preferred rates and benefits. Guests can also join the World of Hyatt to earn points and be rewarded.

Dreams Tulum Resort & Spa offers nine restaurants, including a la carte, buffet, café and grill options. The Sip, Savor & See dining experience allows guests to enjoy dinner and live entertainment at participating companion properties.

Yes, the Dreams Spa by Pevonia offers a range of treatments, including hydrotherapy, jungle and beach treatment cabins, and a “spa pantry” where guests can make their own spa products.

The resort is a AAA Four Diamond award-winning property with a secluded location on a sugar-white sand beach. We also adhere to ecofriendly practices and enjoy proximity to Tulum’s historic ruins. We are also family-friendly, offering activities, excursions and entertainment.

The standard cancellation policy for flexible reservations is 24 hours. Special offers and packages may have different policies, which can be found in the confirmation email or by calling the support team at +1 866 237 3267.

The resort has 432 rooms and suites.

The resort offers a variety of indoor and outdoor activities, water sports, pools, a splash park, a PADI dive center and nightly entertainment. There is also an Explorer’s Club for kids and a well-equipped fitness center.

Yes, small dogs under 10 kilograms (22 pounds) are welcome at the resort for a fee of $65 USD per night. Specific guidelines and restrictions apply.

Guests are responsible for transportation costs to and from the resort. Our concierge can help arrange transportation services.