Standard flexible reservations may be canceled up to 24 hours in advance. Policies may vary for special offers and packages; please review your confirmation email or contact the hotel for details.

The resort offers a range of dining options, from Mediterranean and Italian cuisine to Asian-Mayan fusion, along with an international buffet and a coffee and ice cream café.

Enjoy added value when booking direct, including a best price guarantee, flexible cancellation, secure payment, complimentary baby cots and personalized service.

Amenities include a spa, fitness center and pools, along with a kid’s club, a business center and concierge services.

Contact the concierge or use the online reservation system to make special requests or book experiences.

Guests are responsible for transportation to and from the resort, with concierge assistance available or airport transfers that can be Booked online.

Guests can join the Unlimited Vacation Club for preferred rates and added benefits, while World of Hyatt members can earn points and rewards during their stay.

The resort is open year-round, welcoming guests in every season.

Enjoy beach and pool volleyball, theme nights and live performances, as well as yoga and fitness classes, cooking and cocktail sessions, and water activities like snorkeling and kayaking.

Check-in is at 3 p.m. and checkout is at noon.

Small dogs are welcome in select room categories, with in-room touches designed for their comfort. Guidelines, restrictions and availability apply, so please contact the resort before booking.  The fee is $65/night, and the weight limit is 10 kg (22 lbs).

Wedding packages span beachfront, garden and oceanfront chapel venues, with inclusions such as ceremony setup, catering and services like photography and spa treatments.