Our Story
Benefit from over 60 years of hospitality innovation and
leadership grounded in a deep commitment to caring
for guests, colleagues and owners alike.
A New Vision of
Hospitality
Entrepreneur Jay Pritzker purchases the Hyatt House motel near Los Angeles International Airport. His unique vision drives our purpose today—to care for people so they can be their best.
Innovation at Our Core
The first Hyatt Regency hotel debuts in Atlanta, its groundbreaking design and signature atrium defining Hyatt as a hospitality innovator. Our forward-thinking, design-centered approach will guide countless Hyatt developments over the years, including the 2007 launch of our award-winning Andaz brand, a luxury lifestyle hotel experience that creates a truly immersive and artistic stay inspired by the spirit of the community.
Uncovering Opportunities Across the Globe
Hyatt Regency Hong Kong, the first Hyatt hotel outside of the United States, opens its doors. Hyatt quickly establishes a strong bond with international travelers, building a bridge to Asia and setting the foundation for decades of brand loyalty around the world.
1972
Raising the Bar for Care
and Efficiency
Always seeking to improve guest experiences as well as operational
efficiencies, Hyatt introduces a central reservations office with a
dedicated, toll-free number—an innovation that will soon become
an industry standard. Over the years, our continued efforts to
innovate will drive satisfaction and loyalty among guests while
generating strong revenue for owners.
Rewarding Loyalty
Our award-winning frequent guest program launches as a means of fostering more meaningful connections with guests. Thirty years later, we’ll reassert that commitment by launching World of Hyatt, a breakthrough, new kind of loyalty experience that unlocks greater revenue potential.
Entering High-Value
New Markets
The introduction of the Hyatt Place brand deepens our strategic expansion into the rapidly growing select service market. This allows Hyatt to dramatically but thoughtfully grow the brand’s global footprint in new locations such as urban, airport and college campus destinations in the United States and beyond.
2009
Going Public
Hyatt stock begins trading publicly on the New York Stock Exchange under the ticker symbol H. Not only does the stock offering ensure a strong capital base to help spark future growth, it also introduces a new level of visibility into Hyatt’s operations for investors, developers and the public alike.
Embracing the Independent and Extraordinary
Hyatt unveils an immense new opportunity for developers seeking flexibility with The Unbound Collection by Hyatt, a global collection of unique and independent stay experiences. The properties—which include historic landmarks, urban gems and storied resorts—retain their own identities and styles, while benefitting from the strength of the Hyatt name.
A Wellbeing Movement
Hyatt expands its commitment to care with the acquisition of Miraval Group, a renowned provider of wellness and mindfulness experiences. The brand gives Hyatt and our partners unique access to the $420 billion wellness-tourism category.
Hyatt Welcomed Two Roads Hospitality
With the growth in demand for lifestyle and boutique hotels, we added the renowned Thompson Hotels, JdV by Hyatt, Destination by Hyatt, and Alila brands to our portfolio.
Introduced Caption by Hyatt
Caption by Hyatt hotels provide the efficiency and flexibility of select-service while creating a lifestyle experience that is designed to promote increased revenue opportunities for owners.
Welcomed Apple Leisure Group to the Hyatt family
In addition to growing our all-inclusive resort portfolio with the AMRTM Collection brands, including Secrets Resorts & Spas, Dreams Resorts & Spas, Breathless Resorts & Spas, Zoëtry Wellness & Spa Resorts, Alua Hotels & Resorts, and Sunscape Resorts & Spas, we added further distribution and sales capabilities.