There was a wedding at the hotel and all the shared spaces were essentially closed for guests. The hotel did warn about this, but only about 24 hours beforehand. Upon inquiry the receptionist said there was nothing the hotel was willing to do to make up for it, not even waive the daily amenities fee, which is charged, well, for the amenities that were inaccessible. Also, there is a dog day care next door, which was noisy. In general, the hotel seems unfinished, and for this price is quite underwhelming. I read somewhere that it has or had a common manager or designer or whatever with Massachusetts’ Tourists Welcome, and there are some similarities between the two, but Tourists leaves a much better impression.
Very cool and hip hotel. But noisy. Bedrooms not well insulated from outside noise., Not acceptable for a hotel at this price range.
hotel was so cool and chic, quiet on the inside but in a great area. our kids loved the pool and we loved to poolside service and outdoor patio area.
Location: central place in Austin. Rooms: good size with everything needed Service: everything works as expected Food: awesome café and restaurant Couldn't recommend more.
The location was great. There were plenty of restaurants within walking distance. And just a quick drive across the river puts you downtown. It was 100° the three days we were there so I definitely took advantage of the pool.
Cassandra Paff, Other at Carpenter Hotel, responded to this review
Love to hear it!! We are thrilled you were able to get some relief from the heat in our shady pool. It is lovely you enjoyed our location as well, one our personal favorite aspects of the property! We look forward to welcoming you back for another sun-filled Austin vacation!
Obsessed. The Carpenter was beautiful, cool, charming, down to earth, and quickly became one of my favorite hotel experiences ever (and I’ve stayed at 5 star hotels). It is so quintessentially Austin in the best way possible and I can’t wait to return.
Location wasn’t expected. Amenity fee was not disclosed when booking through aa portal, nor was it mentioned during check in, and was handled poorly after the fact.
dorm room and that’s not a good thing, cement ceilings, brick wall and cement floors, the bed was so low to the ground and my back still hurts. There’s no microwave, no bucket for ice, no ice machine no vending machines. There’s a fridge but it’s full of drinks we didn’t touch. There weren’t even tissues in the bathroom. There’s no shower curtain it’s just open, for water to go all over the floor. For the price, I do not feel like I got my moneys worth at all. It was not worth it at all. Will not be going back. Friendly staff but the hotel was not what it seems online at all. Hallways are open to the outside so they are very hot. Not a pleasant experience
We would highly recommend staying at the Carpenter Hotel if you will be in Austin. The hotel is conveniently located and within easy walking distance of some good restaurants, shops, a park, and other amenities. The hotel has lovely, friendly staff, great food, a fun pool, and safe onsite parking. Our room was very clean as were all areas of the hotel we visited.
I had a conversation with my brother and we both loved how this place felt warm, inviting, and very unpretentious. We loved the off the street coffee lounge and accessible restaurant. Although I was under the weather during my stay, this place really did the trick and picked up my mood. I will certainly visit again!
Se muestran 10 opiniones desde 20 de agosto de 2026.